Trusted Agent profile · Wymondham
★★★★★
91 reviews across 1 platform
27 Market Street, Wymondham, NR18 0AJ
William H Brown's office in Wymondham, at 27 Market Street, is rated 4.4 out of 5 across 91 reviews on 1 platform, including 91 Google reviews rated 4.4.
Every review we hold for the Wymondham office, from every platform, shown as written. First names only.
1/5
GoogleUnfortunately a most unhappy experience. Found us a buyer [which any agency would have done frankly] and then did not communicate with us, other agents or our solicitors for over three months. Didn't even know we had exchanged contracts! We have formally complained and they have said it is not a 'service level agreement' and have offered derisory compensation for their appalling service. We will never use again.
5/5
GoogleI'm very happy with the service I've received so far from the Wymondham team. In particular Ollie, the agent that lead our viewing, was very informative and approachable throughout our property search.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleEveryone at William H Brown has been very helpful within my property search and the administratior was very informative about the stock they had available
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI contacted William H Brown in the summer to book a valuation of my property.A prompt appointment was made and Richard arrived on time and clearly had lots of local expertise. He gave a clear and professional appraisal of my house highlighting the good points I knew it had and pointing out positives in other areas I'd not previously thought about. It was a relaxed valuation and at no point was there any pressure. In the end I decided not to sell and yet when I informed Richard of my decision he was kind and encouraging.
5/5
GoogleWe have sold our property with William H Brown in Wymondham and have been very impressed with their professionalism, help and support. Richard and Ollie have helped and advised us through the whole process. Thank you guys!PositiveProfessionalism
Hi, thank you so much for taking the time to provide our William H Brown team with a 5-star review. We are so happy to hear Richard, Ollie, and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleHaving just completed on the sale of my mothers property the service I received from the team at William H Brown has been first class. A potential buyer was identified very quickly and I was given very helpful and professional assistance throughout the selling process. I was always able to request information or contacted back if the information wasn't immediately available by a very friendly supportive team of people.
5/5
GoogleThe team were really helpful and informative in finding me a home, I couldn’t have asked for more from them.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReasonable fees, People are Very Friendly and Very Helpful, especially Richard, Matt, and Mortgage advisor Janda. Definitely a five star service. Thank you for all your help with my sales and purchase.
1/5
GoogleThis place is a sham, obv dont have their much interest in selling project properties to anyone apart from their friends. Two semis came for sale in Tacolneston, the day the boards went up i contacted them, they said “oh we havent started marketing them yet” but offered me viewing and booked the time what was the earliest appointment they could fit in. I was v interested in buying the pair which was expressed, as one of them was v small with no parking. They man called me and said, sorry one is now under offer, but the otherone was available which was pointless so i declined, i still asked if i could view but said no, there wasnt any point. 6 months on the not so good one is still for sale, and regularly the price is being pushed down. Would it not make sense to sell two straight away? And have your vendors interests Looked after too?! Not if your just an average investor.
5/5
GoogleVery helpful and professional service from Richard and the team. Sale completed in a stress free manner with no problems.
5/5
GoogleExcellent and helpful staff particularly Anthony Hylands who was extremely helpful on every property that we were interested in. Every phone call is always met with enthusiasm.
5/5
GoogleAnthony was very friendly and helpful when I was making my initial enquiries. This saved me a lot of time. Much appreciated.
5/5
GoogleExcellent service from all the team, really pleased.
Thanks for your kind comments and 5* review!
5/5
GoogleRecently used W H Brown for my house sale, the whole team were extremely professional and went out of their way to help even when it was matters they didnt have to offer their help on. Would highly recommend and will be using again in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRichard and his staff have been fantastic from the start of a very long process due to Covid lockdowns. I would have given up but they kept me going and we have now exchanged contracts and are moving. I would highly recommend their services, and we will use them again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleThe Wymondham edition of William H. Brown has a ‘family feel’ about it.The office is up for the ready sharing of insights and ideas and there is a strong sense that ‘nothing is too much’ for this team.
5/5
GoogleI brought my house through William h brown. All the service I recieved was amazing, my sale was extremely long and difficult but I had regular updates and support from the team. I would highly recommended them.
1/5
GoogleVERY DISAPPOINTING SERVICE. Misleading information about buyers status for six months, kept being told mortgage was coming through within days.. Still not sold and left in financial uncertainty.. Poor communication throughout. VERY BIG DISAPPOINTMENT.
1/5
GooglePushy Pushy Pushy! I do not appreciate William H Brown’s pressured sales techniques when all I wanted was to simply book a viewing. I’ve heard of their attitude before but having never experienced it first hand I had no idea just how pushy they are. I would certainly not deal with them unless I absolutely had to.
5/5
GoogleWould recommend William H Brown Wymondham, we're really happy with the service received so far. From booking the initial valuation, they got things moving very quickly. Everyone we've been in contact with has been lovely and there's always been someone available when we've had any questions.PositiveResponsiveness, Professionalism
5/5
GoogleMatt lowe was really helpful last year with supporting us with our remortgage and the team have been supportive in a property search.
1/5
GoogleWorse than useless, these people even give estate agents a bad name.
Hello, we are very sorry to hear that you believe the service of our WHB team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@williamhbrown.co.uk and we can look into this further for you.
5/5
GoogleThe team at William H Brown were really friendly and helpful. We chose to sell our property through them and they were very supportive throughout the selling process from start to completion.PositiveResponsiveness, Professionalism
5/5
GoogleBy far BEST Estate Agents in the area ! After bad experience with other local estate agent - can't thank their team enough. Highly recommended.
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