Trusted Agent profile
★★★★★
16 reviews across 1 platform
Battenhall Avenue, Worcester WR5 2JD
Enterprise Retirement Living's Worcester office at Battenhall Avenue is rated 4.8 out of 5 across 16 reviews on 1 platform. Checked 9 October 2026.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotLuxury living with community and Privacy
My Mom was very happy living here. She had the perfect mix of privacy but community when she needed it. The communal gardens and living area are beautiful to look at as well as so relaxing to spend time in. All of the staff take pride in empathy and attentiveness. Thank you to everyone who helped make Mom’s time here to be so happy. Thank you Brian, Lynsey, Claire, Simon and to Jess.
5/5
TrustpilotExperiencing Mount Battenhall was truly…
Experiencing Mount Battenhall was truly enjoyable. Tom, my guide, delivered an expert and insightful tour, detailing both the amenities available and the buying process. The exceptional quality of Mount Battenhall is evident everywhere: the historic house is stunningly refurbished, and the new apartments complement its elegance perfectly. While I’m not planning to relocate soon, I would certainly consider Mount Battenhall as a sophisticated and wonderful living option in the future.
5/5
TrustpilotMount Battenhall “Try before you Buy”
We stayed at Mount Battenhall on a Try before you Buy experience arranged by Tom and the sales team. We were very impressed by the quality of the whole Retirement Village. The staff were very friendly and helpful, answering all our questions and giving us a detailed and guided tour of the complex. The opportunity to meet several of the residents was also very helpful.
Dear Trevor, thank you for taking the time to write a review of your Try Before You Buy experience at Mount Battenhall. We're thrilled to hear that you found our team friendly and helpful and enjoyed the opportunity to meet some of our residents. We do believe that this is the best way to truly understand what life is like in our beautiful village and we're so pleased you joined us for a Try Before You Buy stay. We look forward to welcoming you again soon. Kind regards, Tom and The Mount Battenhall Team.
5/5
TrustpilotDelightful visit
My visit to Mount Battenhall was a real delight. Throughout, my guide Tom provided a highly professional and informative overview of the facilities on offer and of the purchase process.
Thank you so much for your wonderful review and for taking the time to visit Mount Battenhall. We're thrilled that Tom provided you with such a professional and informative tour, and it's fantastic to hear you appreciated both the beautifully restored original house and the quality of our new-build apartments. Your observation about the attention to quality throughout really means a lot to us, and while we understand you have no immediate plans to move, we're delighted you'd consider us when the time is right. I'll make sure Tom and the wider team hear your kind words.
5/5
TrustpilotMount Battenhall visit
Having looked at the Mount Battenhall website we were intrigued and wanted to know more. Our visit confirmed our first impressions. The main building is beautifully done and offers lovely rooms which have been well designed with excellent kitchen and toilet facilities. The newer building is also built to the same high standards and all set in beautiful gardens and grounds. The communal areas are all warm and welcoming and offer lots of activities. An excellent tour by Jess brought it all together and confirmed it is a great place for communal living.
Thank you for your wonderful feedback on Mount Battenhall Mike. We're pleased you had a positive experience during your visit and were impressed by our beautiful grounds and the build quality of our apartments and facilities. We hope to welcome you again soon.
5/5
TrustpilotI was shown around Mount Battenhall by…
I was shown around Mount Battenhall by Tom who was extremely professional friendly, knowledgeable and patient. He listen to my requirements and showed me the appropriate apartments and also showed me an apartment that was not my preferred choice so that I could see the alternatives. Tom's time and professionalism was very much appreciated
Hi Bez, thank you for this thoughtful review. We're so glad Tom provided you with such a professional and patient tour, particularly that he took the time to understand your requirements and show you alternatives as well as your preferred options. That person-centred approach is exactly what we strive for, and we'll make sure he receives your feedback directly. Thanks again for visiting and for sharing your experience with us.
5/5
TrustpilotMoving in ….
The sales team have been incredibly informative and helpful. Jess and Tom in particular, have gone beyond the call of duty to make the journey into Mountbatten hall seamless. Also, Clare and all the other staff I have met (so far)are pleasant polite and helpful. I look forward to settling in.
Hi Emily, what lovely feedback, thank you! We're so pleased that Jess and Tom have made your loved one's journey to Mount Battenhall seamless, and it's wonderful to hear that Clare and the rest of the village team have been so welcoming already. We'll be sure to share your comments with everyone involved. We look forward to seeing you around Mount Battenhall - please do pop into the office and say hello on your next visit.
5/5
TrustpilotWhen we first visited Mount Battenhall…
When we first visited Mount Battenhall we were very impressed by the stunning renovation of the main building, but it just got better when we viewed the apartments and found the perfect one for us. Not only did the experience get better, nothing was too much trouble for the whole team who were highly professional. They explained everything we needed to know with sensitivity and put us at ease.
A huge thank you for your kind words Sarah, our team were thrilled to read your review. Its wonderful to hear that you had a great experience during the sales process, and even more wonderful to have welcomed you into our Mount Battenhall community!
5/5
TrustpilotWished we’d made the move sooner!
Following some initial reservations about moving from her previous home, my mum, sister and I were bowled over by the beautiful buildings and apartments at Battenhall. The sales team were lovely and had plenty of time to allow us to get acquainted with Battenhall and all it has to offer. It took us a while to work out if it was better to rent or buy and they were very patient and helpful with us during that process.
5/5
TrustpilotExcellent retirement village
Because of declining health and the difficulty of maintaining a large house, my wife and I moved to the Mount Battenhall retirement village just four weeks ago. We are already convinced that we have done the right thing.
Dear Peter, thank you for such a comprehensive and heartening review. We're genuinely delighted that you and your wife are already convinced you've made the right decision, and it's wonderful to hear that your apartment is meeting your needs so well, right down to details like the non-slip bathroom floors and that you're enjoying our tranquillity location. We'll ensure Clare, Jess, and the entire team see your kind words about their support, particularly regarding the assisted move scheme. Knowing that Assisted Move helped ease the stress of your move, is such valuable feedback. Thank you for recommending Mount Battenhall, and we wish you both many happy years with us.
1/5
TrustpilotHaving received a promotional leaflet…
Having received a promotional leaflet for a show home launch with Enterprise Retirement Living at Mount Battenhall. I was not impressed that they put a stamp on it to the value of 20p! I had to pay £3.50 for insufficient postage.
5/5
TrustpilotThe sales team gave very concise information
We found the sales team very welcoming, friendly and professional. We stayed overnight in an apartment in the beautifully restored main building which helped us to spend time to explore the whole complex during the day. Overall we were very impressed
Thank you for taking the time to write a review for Mount Battenhall. We're thrilled to hear that you found our sales team welcoming, friendly and professional. It's wonderful to hear that you had a great experience during your 'Try Before You Buy' stay, and we hope to see you again soon.
5/5
TrustpilotMount Battenhall Quality Retirement Living in Worcester
We received a warm welcome from the sales team and were shown up to the first floor apartment. The apartment had all the refinements that you would expect with excellent kitchen and bathroom details.
5/5
TrustpilotGreat service from Tom and the sales…
Great service from Tom and the sales team.
5/5
TrustpilotBeautiful place & friendly staff
Beautiful place - friendly staff. The restoration of the former nunnery is top notch and the new additions have been made seamlessly. The staff are so friendly and helpful and the turkey sandwich we had was lovely.
5/5
TrustpilotI live in Worcester and work for the Worcestershire Breast Unit Haven (Charity)
I live in Worcester and work for the Worcestershire Breast Unit Haven which is the only breast cancer charity in the country providing services above and beyond what the NHS can and do provide.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Enterprise Retirement Living's Worcester office has 16 reviews across 1 platform: 16 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Enterprise Retirement Living is rated 4.8 out of 5 across all 16 reviews, checked 9 October 2026.
Enterprise Retirement Living, Battenhall Avenue, Worcester WR5 2JD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.