5/5
FacebookA big thank you to Kevin and all the team at Alan Hawkins for getting us into our new home. Without a doubt the most easy and pleasurable moving experience to date.
Trusted Agent profile · Wootton Bassett
Alan Hawkins Wootton Bassett reviews
★★★★★
155 reviews across 3 platforms
26 High Street, Wootton Bassett, SN4 7AA
Alan Hawkins's office in Wootton Bassett, at 26 High Street, is rated 4.5 out of 5 across 155 reviews on three platforms, including 107 Google reviews rated 4.5.
Reviews
Every review we hold for the Wootton Bassett office, from every platform, shown as written. First names only.
Facebook5/5
FacebookA big, and very excited , THANK YOU to Paul and the team. You've made the process painless for us and we'll definitely recommend you... Now it's all about the move (my least favourite bit!)
5/5
GoogleIn my opinion the best agents for miles. I purchased an apartment from them to rent out and the purchase was smooth, professional and the service was excellent. Upon purchasing the property I decided to let them rent the property as they …
5/5
GoogleFrom start to finish, the team at Alan Hawkins was brilliant. I rented a property for 2.5 years and, throughout, was impressed by the responsiveness to any issues raised, many of which were resolved on the same day. Highly professional and highly recommended.
5/5
GoogleThankyou to Alan Hawkins Estate Agents for selling our Bungalow. Very helpful advice. Efficient communication. Thoroughly recommended.
1/5
GoogleReally bad letting agents. The house I rented had stained carpets and effluent leaking from the toilet into the ceiling. They never fixed any problems on time and I was without heating and hot water for days at one point. Mr Alan Hawkins has now retired and his son's are running the show. They are both in my opinion very immature and inexperienced. My advice - cross the street and avoid, there are far better agents in Wiltshire than this lot!
5/5
GoogleI highly recommend Alan Hawkins to any potential buyer or renter. I rented a property from them and was very happy with the high level of service provided by them. Any problems I had where dealt with promptly and to the best standard. I also have numerous health difficulties and they have always managed to work around them and ensure I have to best/easiest outcome possible. Again thank you soo much to all staff
1/5
GoogleUnfortunately I have had to change my review of Alan Hawkins as they are only concerned about the landlord and themselves. They do not care about you as the tenant, it has been a very disappointing experience. I would not advise renting through them.
Agent replied · 14 June 2024
Good afternoon Mr Viranyi, thank you for your message/review. I am sorry that you feel this way. Unfortunately we do have to return the property back to the original state that it was let in when handing back to the landlord. If damages occur during the rental period then this will unfortunately have an impact at the end and a claim will be made through the correct channels of the appointed deposit scheme.
5/5
GoogleAs a first-time landlord, I found the information and help provided by Alan Hawkins was invaluable. Good communications are essential, so it's great that my communications are always responded to promptly. I selected Alan Hawkins, in the first instance, as they gave me the impression that they were the most professional of the estate agents that I approached; this impression has turned out to be correct. Top marks!
1/5
GoogleShocking service, Never return calls or keep you upto date on how things are proceeding, even claim to forget what they are ment to be doing. Feel sorry for sellers as they must be missing out.(or they are now in my case) Could it be cause they focus more on house sales than park homes due to commissions
5/5
FacebookGreat agency, polite and helpful staffs. Glad we could find our new place though they. Everything went smoothly and quite quick. Thanks
5/5
FacebookPaul, Chris and the team at Alan Hawkins were excellent selling our property. Would highly recommend them.
5/5
GoogleExcellent service I would 100% recommend Alan Hawkins in that the team are super helpful and genuinely nice people. Thanks so much for all you help and support
5/5
GoogleWe rented through Alan Hawkins for nearly four years. They were superb throughout! Everyone at Alan Hawkins was really welcoming, chatty and so full of knowledge, not only that, we felt like we were truly being well looked after. Highly recommend!
5/5
GoogleI am a local landlord and have used their ‘Introduction Only Service’ for the past few years. They are a pleasure to do business with as I have always found them to be very professional, honest and friendly and, last but not least, their helpfulness is exceptional. Without hesitation I would highly recommend them.
5/5
GoogleWell what can I say? Great Customer service I loved the family owned and run business feel. I felt like a customer rather than a number. I loved the portal that showed both parties progress towards completion. I would definitely use again. Thank you all the team!
5/5
YellAlan Hawkins,kingdoms
Steve & Kevin are the perfect combination of friendly, supportive and professional. They know their profession, they support their Landlords (even those on a find a Tenant only service - unlike some Agents!) and they actually do what they say - again unlike some Agents! I would not hesitate to recommend them and will be using their services in the future myself.
5/5
YellBut to let and purchase.
I brought a house with Alan Hawkins a few year ago. The sale of the house went very smoothly, the customer service I received was excellent. I then rented the house and Alan Hawkins have managed it from day one, once again a flawless service. They make being a landlord so much easier. Highly recommended
5/5
GoogleWe're so glad we chose Alan Hawkins to sell our house. It was a particularly tricky sale and Chris and Paul could not have done a better job. We're not sure our sale would have gone through had we chosen another estate agent. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a good look at the window displays and being able to use the interactive screen in the window is a brilliant idea. We are not looking for a property immediately so didn't go into the office but are sure to go to this agent if we do look at moving to RWB.
5/5
GoogleGreat agency and fantastic agents I'm glad that I choose them and I rent my flat. Professional at all !!!
Agent replied · 14 June 2024
We are proud of the service we offer to our customers. Thank you for your review.
4/5
GoogleExcellent comprehensive inventory provided by Steve Hawkins.
Agent replied · 14 June 2024
Dear Mr C. Thank you for your review and apologies you felt the need to leave us such a low rating. Although you are yet to receive your inventory, this does not reflect our overall service. As we complete all inventories in-house, due to unforeseen staff absences & during school holidays, regrettably the inventory has not be issued to you as quickly as we would usually hope but remains in hand and the document will still be with you within our specified time frame of twenty-eight days of your original completion date. You will still have fourteen days from receipt to check and sign the document before accepting the full condition. All images and description's are date stamped for legal and reference purposes.
5/5
FacebookBeen with the Team just over a year and found them to spot on the ball with everything. I like the way they follow things through when you ask them to do something and also they're all personable people which makes things swing along nicely. Well done Guys, keep up the good work.Phil W
5/5
YellHonest review as a happy tenant of AH
I never had any problems with AH. They were always extremely supportive to any issues in my home over my 4 years as a client. The family were approachable with any queries. Had I not have moved to mortgaged home I would not have left Alan Hawkins. I ALWAYS RECOMMEND THEM TO FRIENDS.
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Questions about Alan Hawkins Wootton Bassett
How many reviews does Alan Hawkins Wootton Bassett have?
Alan Hawkins's Wootton Bassett office has 155 reviews across three platforms: 107 on Google, 32 on Facebook (across the whole business), 16 on Yell (across the whole business).
What is Alan Hawkins Wootton Bassett's rating?
Alan Hawkins Wootton Bassett is rated 4.5 out of 5 across all 155 reviews, and 4.5 out of 5 on Google from 107 reviews.
Where is Alan Hawkins's Wootton Bassett office?
Alan Hawkins Wootton Bassett, 26 High Street, Wootton Bassett, SN4 7AA.
