Finders Keepers reviews

★★★★★ 5/5

Google

Outstanding customer service throughout the renting processes.Jason & Rachel were dedicated to the task of sorting & guiding us through everything. Highly efficient, patient, & advisory over, at times ,a complex network of forms & procedures for us,they worked conscientiously to the finishing post.We are very happy with all they did for us & the continued support from the team at Finders Keepers.

Lynne · 16 February 2026

★★★★★ 5/5

Google

I expect the best service after 16 years of being with Finders Keepers and I got the BEST. Thanks to Woodstock (Asheley Watts) team, the insurance claim was handled efficiently and quickly. I was kept up to date at every stage and given all the feedback I needed. Thank you

Annie · 22 August 2025

★★★★★ 5/5

Google

Easy, positive experience with Finders Keepers! Rachel and Asheley were particularly helpful and always replied promptly. We were delayed on our journey to Woodstock and they really kindly stayed 10 mins later so we could pick up our keys - thank you both again!

Ella · 6 August 2025

★★★★★ 5/5

Google

I have found the process of renting made very much easier by Finders Keepers Woodstock - they have been with me each step of the way advising and arranging. Whenever I need any information or anything done they are so helpful, and if anything happens to the property they are of course on hand in the first instance to address and inform as needed. I would have no hesitation in recommending their services

Nick · 16 August 2025

★★★★★ 1/5

Google

Absolutely terrible service - would not recommend renting a property through this estate agent. They misstated the council tax band of my property in the advert. They failed to get the property cleaned before my arrival. Their communication has been appalling, they regularly ignore emails for over a week. And when they do reply, they seem to fail to understand or respond to any of the points made in our emails. Overall am incredibly bad experience, I would advise landlords and tenants to look elsewhere.

T · 16 April 2025

★★★★★ 5/5

Google

Such a positive experience finding a home with Finders Keepers! Rachel was very kind, helpful and really went above and beyond for us when trying to find our first flat. Would highly recommend!

Steph · 27 February 2025

★★★★★ 5/5

Google

I have been helped by Rachel and Jason in finding my new home in Woodstock. They have been super professional and helpful

Silvio · 18 April 2025

★★★★★ 5/5

Google

I have just signed a tenancy agreement with a landlord and I have been really happy with the quality of service the agency has provided. I found them respectful of the previous tenants and clear with their communication.

Sophie · 26 November 2025

★★★★★ 5/5

Google

Since Finders Keepers took over the management of our rental property in Woodstock we have, for the first time , felt that they were acting in our interest. Staff have been responsive to us and informative. I would thoroughly recommend them.

Anne · 24 August 2025

★★★★★ 3/5

Google

Liam assisted us with a property. He was very professional and the communication was efficient. Service as a whole can sometimes be a bit of a hit or miss. Our experience with a different agent was below par. In the end I am happy it got resolved swiftly by Liam.

Benjamin · 19 April 2025

★★★★★ 5/5

Google

An easy and pleasant process letting our next place through Finders Keepers. Prior to being shown any properties through to all parties signing the lease, our contact in the office was friendly and proactively in touch about next steps. She …

Sara · 16 April 2025

★★★★★ 5/5

Google

The flat I am renting was managed by the Summertown branch and has now been transferred to the Woodstock branch following an acquisition. Both management teams are very professional and any issues were resolved in a timely manner!

Yun · 16 April 2025

★★★★★ 5/5

Google

I am a tenant of a property managed by Finders Keepers. I reported a problem with the boiler and received a response from one of their agents, Liam, within 5 minutes. A plumber was arranged to sort out the problem immediately. Excellent …

Alex · 16 April 2024

★★★★★ 5/5

Google

5* service from Rachel and her colleagues. Amazing communication and sound advice every step of the way. Would highly recommend.

Lee · 25 February 2025

★★★★★ 5/5

Google

Finders Keepers in Woodstock have just taken over lettings management of our property there. Already they are proving more proactive and responsive than our previous agents: a great start from our perspective.

Paul · 16 April 2024

★★★★★ 5/5

Google

Finders Keepers were very professional throughout our rental experience. They were organised, helpful and friendly. I would recommend them.

Emma · 16 April 2024

★★★★★ 5/5

Google

Professional team that understands how to get great results for landlords and tenants! …

Jonathan · 16 April 2024

★★★★★ 1/5

Trustpilot

FRAUDSTERS AND LIERS!

Liers and con artists!£1350 a month for a house with mice (apparently just part of living in the country so not dealt with), no working shower or bath! As previous reviewer stated, blamed us for their cheap workmen who after more than a year and a number of tenants couldn’t stop the shower leaking through the ceiling over the Exposed live wires of the unsafe lights!Told us when we moved in what things were going to be fixed and they never were, and then found out from neighbours THEY GIVE KEYS TO CONTRACTORS TO ENTER THE PROPERTY WHILST YOURE NOT THERE!!!!

Mr · 6 September 2019

★★★★★ 5/5

Google

Fantastic service from Liam :) Thank you for helping us

Tiago · 16 April 2024

★★★★★ 5/5

Google

solid, reliable and trustworthy. what more do you want.

Samuel · 16 April 2024

★★★★★ 1/5

Trustpilot

I would not rent from them again.

If you are looking for agency which you can trust and work with then it is NOT finders kepeers.

Raf · 10 March 2015

★★★★★ 1/5

Trustpilot

FRAUDSTERS AND LIERS!

Liers and con artists!

Mr · 6 September 2019

★★★★★ 5/5

Google

Rating only, no written review.

Yvie · 12 March 2025

★★★★★ 3/5

Google

Rating only, no written review.

Vivienne · 21 October 2024