Trusted Agent profile
★★★★★
49 reviews across 2 platforms
457 High Road, Woodford Green IG8 0XE
Madison Fox's Woodford Green office at 457 High Road is rated 4.6 out of 5 across 49 reviews on two platforms, including 46 Google reviews rated 4.8. The 3 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Woodford Green office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve had a fantastic experience working with Ben at Madison Fox throughout both selling our home and the purchase of a new home. From the very beginning, he has been incredibly kind, approachable, and professional, always taking the time to answer our questions and guide us through each step of the process. We wouldn’t hesitate to recommend Ben to anyone looking to buy or sell a property.
5/5
GoogleI’ve just sold a flat through Maddison Fox, and I couldn’t be happier with the service I received. From start to finish, the whole team has been absolutely amazing, professional, proactive, and always on hand to guide me through the process. A special mention goes to David, Michelle, and Lucy (the sales progressor), who went above and beyond to make sure everything ran smoothly and stress-free. Their communication, attention to detail, and genuine care made all the difference. I would highly recommend Maddison Fox to anyone looking to sell their property, a truly outstanding experience!
1/5
GoogleBUYERS BEWARE! David Karrass was the agent we dealt with. There is no authenticity to their words or actions. You’ve had an offer accepted on a property then 2 weeks later you haven’t then someone else has, but you can if you offer more but it doesn’t matter because the other buyer is giving the agents money under the table!! ALL SHADY BUSINESS CHARACTERISTICS. We never had more anxiety when purchasing than dealing with Madison Fox. VENDORS BEWARE! I’ve seen other listings that were up with Madison Fox then changed to other agents.
Dear Javed, We are committed to maintaining the highest standards of professionalism and transparency in all of our dealings. After reviewing the concerns raised in your review, we must respectfully clarify that this description does not reflect the practices or principles of our team, nor the way we conduct business. I am unable to find any records matching your name and would invite you to reach out to us at customerservices@madisonfox.co.uk so we can look into this further. Madison Fox Estate Agents takes pride in delivering ethical and reliable service to both buyers and sellers. We regret that you feel differently, though the situation described does not align with any transactions we are aware of. Best regards Madison Fox
5/5
GoogleI recently had the pleasure of working with David Karrass of Madison Fox as my estate agent, and it was an outstanding experience from start to finish. With his exceptional skills, professionalism, and personable nature, David has set the bar high for what a real estate agent should be. Working with David felt more like collaborating with a trusted friend rather than just a business transaction. His sincere passion for his work was palpable, making the entire experience enjoyable and rewarding. David's dedication to ensuring my satisfaction reaffirmed my trust in him as an estate agent. In conclusion, I wholeheartedly recommend David Karrass to anyone seeking a top-tier estate agent. His professionalism, knowledge, friendliness, accommodation, and overall excellence make him the clear choice for any real estate endeavour. I cannot thank David enough for his outstanding service, and I look forward to working with him again in the future. Once again, a heartfelt 5-star rating for David Karrass!
Hi Eddie! Thank you so much for your glowing review! We're thrilled to hear that David provided you with such an exceptional experience. It's wonderful to know that his professionalism and genuine care made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Best regards, Madison Fox
5/5
GoogleThe team at Madison Fox, Woodford Green are super friendly, helpful and determined to get the best results for their customers. David and Lucy went above and beyond to help us secure our dream home. We will absolutely work again with them in the future.
1/5
GooglePLEASE BE AWARE OF THIS AGENCY NOT TRUSTFULL very first day of call I have been told by let agent lady " DARCY " property is not ready landlord is on holiday so on for 10 days ! after called today been told already let ! I have no clue how is possible the service level is out of order no called back when said not talked politely always in rush, each agents was telling me something else. please think twice before to work with this agency
5/5
GoogleWe bought and sold our house through Madison Fox and they were great! David and the team were really helpful and communicative throughout and sold our house quickly and easily. Would definitely recommend.
5/5
GoogleDavid has been great. Flat sale is still ongoing but the service I have received has been great and I would highly recommend both David and Madison Fox.
5/5
GoogleBen went over and above to help me find the perfect place. Really responsive and helpful. From my experience definitely the best agent in the area.
5/5
GoogleBen was very helpful and listened to my criteria. I’m very hopeful he will be able to find my dream home. Highly recommend.
5/5
GoogleHaving had our property on the market for 6 months with no success we decided to change agents. We had an acceptable offer within the week and completed 10 weeks later. David was exceptional in his communication and kept us informed about everything on a regular basis. Would highly recommend.
Hi Gill! Thank you for your kind words! We are grateful to have played a part in your successful property sale. David takes great pride in his communication and service, and we're glad it made a difference for you. We appreciate your recommendation and wish you all the best in your new endeavours! Best wishes Madison Fox
5/5
GoogleDarcie is lovely! Super friendly, very helpful, and very knowledgeable about the properties available!
5/5
GoogleI had an exceptional experience thanks to Madison Fox agency . Their professionalism and dedication were evident throughout the process. A special thanks to David and Michel for their outstanding service, they were attentive, knowledgeable, and went above and beyond to ensure everything ran smoothly. I couldn’t be happier with the service I received. Highly recommended ☺️
5/5
GoogleBen was super helpful and super friendly would recommend!
5/5
GoogleTook a chance on Madison Fox after receiving their direct marketing. Chose them to rent out and manage my rental property. I am a very particular and pendantic customer and more than 6 months in I can say that they have been helpful and diligent and dealt with any concerns and complaints raised by me in a prompt and effective manner. Balinder Kaur in particular has been patient and always presented a 'can do' attitude. She and her team got my property on the market within less than a week and found me tenants and offers days later. The whole process of getting tenants vetted and in the property was really fast and the tenants have been great. Also dealt with licensing for the council when an issue arose. Balinder spent the weekend managing and resolving the issue successfully. Glad I took a chance on them!
Hi H Thank you so much for taking the time to share your experience! We're really happy to hear that you're pleased with how things have gone over the past 6 months. Balinder and the team work hard to ensure everything runs smoothly, and it's great to know that their diligence and "can do" attitude made a difference for you. We’re also glad that the tenant process was quick and that you’re happy with how things have been managed so far. It’s been a pleasure working with you, and we look forward to continuing to support you with your property! Thanks again for trusting us! Madison Fox
5/5
GooglePurchased a property with Madison Fox. Primarily dealt with David who I found straight talking and transparent. Thankfully the process was smooth from viewing to completion. The team were accommodating with ongoing viewings to the property and dropping off keys. Thank you to the team at Madison Fox in Woodford Green.
5/5
GoogleBen was great, helped with all
1/5
TrustpilotPoor comms
I've been trying to get a viewing for a high-end property for 1 week now. They call back, don't leave email/message if you don't pick up. On calling back, they note your msg, but never come back. Ask the same details and questions again and again, and that doesn't seem to bother them at all. I wonder how many buyers they loose that way. Not serious agent.
5/5
GoogleSuch a smooth experience and a pleasure to work with David and team. Made our first time purchase a dream!!!
5/5
GoogleI just wanted to take a moment to share some positive feedback about Ben. He was outstanding today and provided incredibly helpful support. His professionalism, patience, and willingness to go the extra mile made a real difference, and I truly appreciate the effort he put in.
5/5
GoogleCannot recommend highly enough. After having no hot water. I got in touch and was put through to Dean. He handled the manner in an extremely professional manner and had to issue resolved within 24 hours. Dean you are a lifesaver.
5/5
GoogleDavid Karrass is the only estate agent I ever want to work with. Professional, knowledgeable, friendly, accommodating and overall wonderful person. 5* for David
Hi Helen Thank you so much for your kind words and 5-star rating! We truly appreciate your trust and look forward to assisting you again in the future. Madison Fox
5/5
GoogleWe finally sold our property and the whole process was seamless thanks to the proffesionalism of David and Michelle at MF's Woodford branch. Michelle's communication with us was exemplary throughout and she helped me navigate the anxious stages with warmth and accessibility, nothing was too much for her. Many thanks Madison Fox xx
Hi Alia, Thank you so much for your lovely review! We’re absolutely thrilled that you had such a seamless experience with David and Michelle. We know how stressful the process can be, so it's wonderful to hear that Michelle’s support made a difference and helped ease any anxious moments. It was a pleasure working with you, and we’re so glad everything went smoothly! Thanks again for trusting us with your sale. Best regards Madison Fox
5/5
GoogleMet Ben and he took me around the apartment in Glass House Gardens. It was really prompt, it was really lovely to meet and the apartment was really lovely and strongly considering taking the apartment.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Madison Fox's Woodford Green office has 49 reviews across two platforms: 46 on Google, 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Madison Fox is rated 4.6 out of 5 across all 49 reviews, and 4.8 out of 5 on Google from 46 reviews, checked 9 October 2026.
Madison Fox, 457 High Road, Woodford Green IG8 0XE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.