Trusted Agent profile · Woodbridge

Potter's Estate Agents Woodbridge reviews

★★★★★ Excellent

165 reviews across 3 platforms

6 Market Hill, Woodbridge, IP12 4LU

Potter's Estate Agents's office in Woodbridge, at 6 Market Hill, is rated 4.9 out of 5 across 165 reviews on three platforms, including 153 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

153

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Potter's Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Woodbridge office, from every platform, shown as written. First names only.

5/5

Google

Best service you could wish for .highly recommend. We're retired and wanted to rent .the lady who got us sorted were exellent could not be more helpfull and they call the lady Donna who dos the letting. She found us a lovely place to live with everything we need .went in to office in woodbridge and all the staff made us all at ease and a cup of tea .and everything went very quickly so we could move into new home .very very big thank to Donna and the staff in office. Thank you from Graham & babs xxxx

Stock · 7 April 2026

Agent replied · 14 April 2026

Thank you so much for your lovely review and recommendation, Graham & Babs. We’re delighted Donna and the Woodbridge team made you feel at ease, sorted everything quickly and helped you find a lovely home with everything you need. We’ll pass on your very kind thanks to Donna and the staff. Wishing you both a happy and comfortable retirement in your new home.

5/5

Google

Donna has been excellent, the whole team infact, Oliver as well showing us around and we are really starting to feel at home! They've done a great job, highly recommend this wonderful estate agents, communication is key and they have nailed it! Much appreciated and excited for the rest of our time renting here.

Laurie · 14 January 2026

Agent replied · 14 April 2026

Thank you Laurie for taking the time to leave such a kind review. We really appreciate it. Donna, Oliver, and the whole team will be delighted to hear this feedback. Clear communication and hands-on support matter, especially when you are settling into a new home, so it is great to hear you are feeling comfortable already. We are pleased to be supporting you during your tenancy and look forward to looking after you for the rest of your time renting with us. If you ever need anything, just let us know. Bradley & and the Team

5/5

Google

Potters have been outstanding, and I cannot recommend them highly enough. As a first time buyer, they were incredibly supportive and no question was too small. The whole team are so friendly, and I particularly want to thank Oliver and Donna for helping me get my dream home!

Izzy · 14 November 2025

Agent replied · 14 April 2026

Thank you so much for your wonderful review. We’re thrilled to hear you had such a great experience buying your first home with us. It’s fantastic to know Oliver and Donna were able to support you every step of the way. We’re so pleased you’ve found your dream home and really appreciate your kind words and recommendation., Bradley and the Potters Team

4/5

Google

Donna was great with us. She was very polite and professional. At times when we had to get in contact with potters in general communication was a bit lacking and inconsistent.

Naomi · 24 March 2026

Agent replied · 14 April 2026

Thank you for your feedback, we really appreciate you taking the time to share it. I’m really pleased to hear Donna looked after you well. She takes a lot of pride in delivering a polite and professional service. I’m sorry to hear communication felt inconsistent at times. That’s not the standard we aim for, and it’s something we are actively improving across the team. Clear, consistent communication is a big focus for us, so your feedback is genuinely helpful. Thank you again for your honesty and for choosing Potters.

5/5

Google

Ollie dewhurst at Potters estate agents in Woodbridge was a joy to deal with. His communication and professionalism was always to a very high standard. I would definitely recommend potters estate agents.

Matt · 14 March 2026

Agent replied · 14 April 2026

Thank you for your kind words, we really appreciate you taking the time to leave this. Ollie will be pleased to hear your feedback, he takes a lot of pride in keeping communication clear and delivering a professional service throughout. It was a pleasure working with you, and thank you for recommending Potters.

5/5

Google

Fantastic service received through Potter’s. Upon trying to find a home to rent with my partner, Potter’s consistently recommended properties to us and eventually, we found our wonderful home. I would particularly like to thank Donna for suggesting this property to us and being amazing throughout the whole process! Despite a few minor issues with our property, such as the toilet not fully flushing, these have been resolved within sooner than 24 hours, proving the team at Potter’s to be highly efficient and hard-working, all while being incredibly friendly and happy to help! Could not recommend a better estate agent!

Daniel · 4 September 2024

Agent replied · 10 November 2024

Dear Daniel, Thank you for taking the time to provide us with your review on your recent experience renting through us. It was an absolute pleasure to help you find your next home. Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist, please do not hesitate to get in touch. Kind Regards, Bradley Potter

5/5

Google

The main reason we used Potters estate agent was because of the friendly almost bespoke service that you receive from them. All the staff are very helpful, knowledgeable, friendly and go above and beyond what's expected. They guided us through the sale of our father's property and made it as easy as possible, especially when the purchaser required extra confirmation regarding some issues, Karen was an excellent mediator. Adam is very professional and kept us informed throughout the process and the company Owner Bradley was there to help too. Potters are a great local estate agents.

Julia · 27 March 2024

Agent replied · 24 August 2024

Dear Julia, thank you for taking the time to provide us with your review on your recent experience selling through us. It was an absolute pleasure to help you achieve the right price and find you a suitable buyer for your late fathers home. Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

Very good care and kindness shown by Potters and in particular Bradley Potter, the owner. Always kept me updated regularly and kept me on the right track, offering a sound and balanced perspective on things. I would definately use Potters again and highly recommend. THANK YOU and GODBLESS you all.

Amanda · 24 May 2025

Agent replied · 14 April 2026

Dear Amanda thank you so much for your kind review! We're absolutely delighted we could help you successfully sell your property. It was a pleasure working with you, and we're so glad we could achieve the result you were looking for. … More

5/5

Google

We recently had the pleasure of working with Potters agents, and we couldn't be more impressed with the service. Potter's were always reliable, punctual for appointments, responded promptly to our calls and emails, arranging for the paperwork, and consistently followed through on their commitments. I wholeheartedly recommend Potters to anyone looking for a top-notch estate agent who goes above and beyond to ensure client satisfaction.

Emilia · 4 October 2024

Agent replied · 10 November 2024

Dear Emilia, Thank you for taking the time to provide us with your review on your recent experience renting through us. It was an absolute pleasure to help you find your next home. Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist, please do not hesitate to get in touch. Kind Regards, Bradley Potter

5/5

Google

Potters, and in particular Ollie, made the whole experience absolutely seamless. An 11/10 service, professional, genuine, and approachable from day one. We felt completely at ease throughout and couldn’t have asked for more.

Jack · 14 October 2025

Agent replied · 14 April 2026

Thank you so much for your fantastic review. We’re delighted to hear you had such a positive experience with Potters and that Ollie made the process seamless for you. Your kind words mean a lot to the team. We’re thrilled you felt at ease … More

5/5

Google

Potters Estate agents has been excellent throughout my 2 years tenancy. We mainly dealt with Donna for our queries. She answered all our queries and took quick actions whenever it was required. There was a difficult period when our building had fire safety issues. We had to evacuate the building immediately and stay at temporary accommodation. Donna was very supportive during that period and kept us informed. I highly recommend Potters !PositiveResponsiveness, Quality, Professionalism, Value

Samsul · 26 February 2024

Agent replied · 6 July 2023

Dear Samsul, thank you for taking the time to write a review, and state your recent experience renting through us. It was an absolute pleasure to help you find your next home, your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

Bradley, Karen and Donna were all first class and helped us sell our home. Much nicer to use a local independent agent where you have a consistent point of contact and a team that cares rather than the larger agents where you are just a number. Would thoroughly recommend.

William · 22 March 2025

Agent replied · 21 May 2025

Dear William thank you so much for your kind review! We're absolutely delighted we could help you successfully sell your property after your experience with your previous agent. It was a pleasure working with you, and we're so glad we could … More

5/5

Google

Donna was incredible! Start to finish she was friendly, kind and professional! From the initial viewing, second viewing, offer process and then post exchange viewing, she was so helpful. The whole process can be incredibly stressful but was made pleasurable by the Potters team. Thanks to the Potters team and of course Donna!

Olivia · 3 December 2024

Agent replied · 2 May 2025

Dear Olivia, Thank you for taking the time to share your review of your recent experience … More

5/5

Google

From first looking for a property in the Woodbridge area, Brad set us up with a property that we didn’t look twice at because we thought it wasn’t for us. We looked at it on a whim and fell in love and bought it. The whole process with buying one of the homes Potters had on the market was so seamless. I was used to dealing with stressed out pushy estate agents, so then dealing with Potters was a breath of fresh air. I used to look forward to the start of the week and having Sally to deal with about any queries. She was always so patient and friendly. I would recommend this company to anyone looking for a friendly team of agents to work with.

Poppy · 6 February 2023

Agent replied · 6 July 2023

Dear Poppy and Richard, thank you for taking the time to write a review, and state your recent experience purchasing through us. It was an absolute pleasure to help you find your next home, your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

Thank you so much to the whole Potters team! Bradley was very accommodating and attended two viewings with us where he provided lots of information and local knowledge! Thank you to Donna for negotiating for us and letting us in to measure up! A great experience and would recommend to anyone looking to buy or rent a home.

Kerrie · 25 June 2024

Agent replied · 24 August 2024

Dear Kerrie, thank you for taking the time to provide us with your review on your recent experience buying through us. It was an absolute pleasure to help you find your first home! Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

I have known Bradley over 10 years and he has always looked after my property in a professional manner and dealt with any questions and matters in a timely and effective manner. When it came to selling my property i had no hesitation in asking Bradley for his help, and it was with great pleasure to know that Bradley had now set up and runs Potters Estate agents which he was in full control of all decisions. Having placed my property on the market, a buyer was found swiftly, and the process was looked after from start to finish very professionally and Bradley and his staff were always on hand to help with the process to completion. I thoroughly recommend Potters Estate agents if you have need for such services.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 25 August 2022

Agent replied · 6 July 2023

Dear Peter, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you with the sale of your investment property, your kind words and recommendation means everything to us. I am so pleased that we provided you with a positive experience and had the opportunity to help you achieve your objectives. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

Brad and his team were absolutely exceptional in respect of selling my grandmother's house for us. It was a very upsetting and stressful time and he made it so easy for us. He was honest, hard working and gave us great advice on how much to put the house on the market for. He had done extensive research and as a result the house had such great interest it sold within days of being listed. I cannot thank Brad and the team enough for all their help. I would not hesitate to recommend their services to anyone.

Christina · 6 July 2022

Agent replied · 6 July 2023

Dear Christina, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you with the sale of your grandmother's home, your kind words and recommendation means everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

We decided to use Potters to sell our house after viewing a house they were already working for and we were really impressed with their communication and honesty. They managed to secure the sale of our house in under 4 weeks with plenty of viewings. The whole team at Potters with Bradley, Francis, Karen and Sally were amazing throughout the whole process. They really minimised the stress of moving home. I will be recommending Potters to anyone who wants to sell or buy via them. Thank you so much and all the best!PositiveResponsiveness, Quality, Professionalism, Value

Alex · 25 August 2021

Agent replied · 6 July 2023

Dear Alex, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you with the purchase of your new property. Your kind words mean everything to us, we wish you all the best making your new house in to a home. We hope you create some wonderful and happy memories in this next chapter. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

We had exhausted many of the local estate agents because they simply did not care or weren't interested.....Then we meet Bradley. On his first visit he calmly explained how he and his business ran and we had finally found the right agent. He listened to what we wanted and done exactly what he said, he and the team would do. He and his team did exactly that, he guided us through all the pandemic with our viewings and finding us the property we were after for our 'ever home'. The advised us on surveyors and solicitors and the process was effortless We have seen his business grow from when we went on the market to the present, as a self-employed person it was very satisfying seeing that all the hard work you put into a business it responds. If you want to sell, buy or rent a property don't look any further than Potters Estate Agents. Huge thank you to Bradley, Karen, Sally & Francis Mr & Mrs Amoss

Colin · 6 July 2021

Agent replied · 6 July 2023

Dear Colin & Rowan, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help sell your family home and it was the icing on the cake to help you find your next home too! Your kind words and recommendation means everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Facebook

I honestly can’t say enough good things about Potters Estate Agent. Their professionalism, expertise and knowledge are second to none. Every member of the team that I had dealings with, from getting my initial valuation with Brad, to being supported throughout, were fantastic. They were always on hand at any point of the day and were able to assist quickly and efficiently with any questions I had, and Sally was amazingly supportive when dealing with a very difficult 1st buyer! If you are planning a sale, you could not do better than Potter - I certainly would never even consider going with another agency the personal touch they have is the best which these big cooperate companies do not do! Thanks to Brad, Francis, Sally, Karen And Donna Mr & Mrs Foulger

Alex · 1 July 2021

Agent replied · 23 September 2025

Dear Alex and Shelby, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you with the sale of your home, we are all so pleased for you 🏠 and your kind words and recommendation means everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

I can highly recommend the Potters team. They have provided a flawless service helping to sell my mum's house with me being overseas during an often stressful period. I dealt with Bradley, Karen, Donna and Sally and I can't thank them enough for working towards such a smooth and speedy transaction in around six painless weeks! Friendly, professional, very responsive and all-round excellent! A pleasure to work with.

Leila · 9 October 2022

Agent replied · 6 July 2023

Dear Leila, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you with the sale of your mother's home, your kind words and recommendation means everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

We were recommended to Bradley by someone very knowledgeable; it turned out to be a very good recommendation and so we pass it on to others. The transaction has now completed (very quickly indeed) and, from beginning to end, Bradley was excellent - he knows his stuff, works long hours and his email/door is always open. Both in the small detail and then standing back, overall were very pleased indeed. My wife had the face-to-face dealings and it was her matter, I dealt with emails. She feels the same way - it is just that I happen to be writing this review! Hope this helps someone.PositiveResponsiveness, Quality, Professionalism, Value

A · 25 August 2020

Agent replied · 6 July 2023

Dear Andrew, thank you for taking the time to write a review, and state your recent experience with us. It was an absolute pleasure to help you and Claire, your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

I can recommend Potter’s Estate agents having experienced it from both a letting and purchase perspective. Bradley, Karen, Donna and the team have been friendly, knowledgeable, professional and courteous on every contact. I am keen to support this local family business with beautiful showcase offices located on Market Hill in Woodbridge. I will be calling Bradley and his team for future agency instructions.

Phil · 8 December 2022

Agent replied · 6 July 2023

Dear Phil, thank you for taking the time to write a review, and state your recent experience renting and purchasing through us. It was an absolute pleasure in helping you. Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

5/5

Google

Our experience with Potters has been great, We've moved into our new home and they've been very supportive and the service has been very efficient. They've been able to sort any problems we've come to them with. I would definitely recommend Potters to anyone looking for a new home.

Caleb · 24 September 2023

Agent replied · 29 October 2023

Dear Caleb, thank you for taking the time to provide us with your review on your recent experience renting through us. It was an absolute pleasure to help you find your next home. Your kind words mean everything to us. We are pleased that we provided you with a positive experience. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Potter's Estate Agents

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Questions about Potter's Estate Agents Woodbridge

How many reviews does Potter's Estate Agents Woodbridge have?

Potter's Estate Agents's Woodbridge office has 165 reviews across three platforms: 153 on Google, 10 on Facebook, 2 on Trustpilot.

What is Potter's Estate Agents Woodbridge's rating?

Potter's Estate Agents Woodbridge is rated 4.9 out of 5 across all 165 reviews, and 4.9 out of 5 on Google from 153 reviews.

Has Potter's Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Potter's Estate Agents, Woodbridge won Gold.

Where is Potter's Estate Agents's Woodbridge office?

Potter's Estate Agents Woodbridge, 6 Market Hill, Woodbridge, IP12 4LU.

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