Trusted Agent profile · Woodbridge

haart Woodbridge reviews

4.9

★★★★★ Excellent

97 reviews across 2 platforms

Woodbridge, IP12 1DH

haart's office in Woodbridge, at Woodbridge, is rated 4.9 out of 5 across 97 reviews on two platforms, including 90 Google reviews rated 4.9.

Google logo

4.9 / 5

90

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Woodbridge office, from every platform, shown as written. First names only.

5/5

Google

I was looking for an estate agent to discuss whether to sell or rent out my late father‘s house. I rang one agent who didn’t even answer their phone and the second call I made was to Haart who answered straight away. From the moment I spoke to Jake, I was confident that he would be a great choice to take on the property. I have bought and sold a few houses in my lifetime but I have yet to come across a more professional, dynamic and knowledgeable estate agent. Jake’s knowledge of the local market was spot-on and very helpful in deciding what to do with the property and his communication has been excellent. We are relatively early on in the process, but I feel very happy with Haart handling the marketing of the house and thoroughly recommend Jake particularly.

Maya · 6 June 2025

Agent replied · 11 August 2025

Maya, thank you for this absolutely brilliant review! It has been a pleasure working with you so far. I am extremely proud to be able to sell your late fathers house. Jake Senior Partner

5/5

Google

It’s a scary business selling your property but Jacob explained everything clearly and made us feel at ease at the start of the selling process. Jacob is so friendly and easy to chat too, so knowledgeable and even trained in photography, so the pictures of your property look at its best. We don’t want to rush and need time to find the right property for us, and Jacob lets you go at your own pace, and is always at the end of the phone if you have any concerns.

Marie · 22 March 2025

Agent replied · 26 April 2025

Thank you very much Marie & Nigel for this absolutely lovely review. I am glad that the process has been smooth and you have been happy with our service so far. Kind regards, Jake

5/5

Google

We cannot thank Paul enough for everything he done to help us purchase our first home. He went above and beyond to ensure everything went smoothly and stress free. He done so much more than we expected and we definitely would not have brought our dream family home without his help. Paul kept us updated constantly, he was polite and friendly with the whole family and even went out his way to finalise paperwork with the solicitors. We will definitely be recommending him to all our freinds and family should they need an estate agent in the future. Thank you so much Paul for making this possible, and taking all the stress from us.

Sarah · 27 May 2023

Agent replied · 15 June 2024

Thank you Sarah for your kind review. I hope you and your family are enjoying your new home. Kind regards Paul EA Woodbridge

5/5

Google

Beginning of the new journey Jacob has been very proactive and he has been very helpful. Moving process can be stressful, but with help and support of the right team, hope this will be achievable.

Shadi · 4 May 2025

Agent replied · 26 May 2025

Thank you for the kind feedback Shadi. We are extremely excited to be working alongside you and assist in your house move. Kind regards, Jacob

5/5

Google

A massive thank you to lovely Paul Deex. His confidence and optimistic nature has helped soothe our anxiety throughout the buying process. I have really enjoyed working with him and Neil (our mortgage advisor) and look forward to the rest of the process with him. They make a great team and have been working hard behind closed doors, to ensure mine and my partners journey to buying a house is as chilled as possible. Paul was very approachable from the start and really made us feel looked after. He created a personal and friendly atmosphere and ensured that we felt secure and genuinely cared for. He was also quick to advise and recommend where needed. We know that we weren’t just a sale to him. We got the entire package. UPDATE: But wait, there’s more. I felt the urge to come back here and praise Paul some more for being an absolute iced gem. I thought maybe things were over between me, Paul and my partner and that he would kick us to the curb like covid restrictions but he didn’t! He’s been here this whole time guiding us. We still feel like VIPs and having recently given up alcohol, how else are we to get our buzz? Get yourself a Paul people.

Ada · 11 October 2022

Agent replied · 15 June 2024

Hi Ada, It was a joy to be able to secure you and Sullivan your first home. I hope you will be happy in Saxmundham for years to come.

5/5

Google

The service is great. When Paul comes to your property, makes you feel really comfortable. Is definitely self confident person, sure to be able to get the best from the property. The pictures, the description and the video could grab all the assets of the property focusing on the futures to enhance the positive aspect of the place. No faking or fish eyed picture to show unrealistically big space. When I saw the profile of my property I could see how all the features of it have been highlighted and at the same time I could be sure that visitors would not be disappointed during the visit. Paul is a charming and polite man, which I am sure has been able to impress all the visitors. I definitely could rate their service as really high rate. Giving 5 stars as Google doesn't give chance to give more.

Pierpaolo · 11 October 2022

Agent replied · 15 June 2024

Hi Pierpaolo, thank you for you review

5/5

Google

Paul was fantastic from start to finish! Best estate agent we have ever dealt with. He did all the viewings, kept in regular contact and always had time for our 2 year old son who would just bring him toys when he came in the house ☺️ Such a wonderful service and we would definitely recommend using Haart and especially Paul if you are wishing to sell your home.

Victoria · 27 May 2023

Agent replied · 15 June 2024

Thank you for the kind review Victoria I hope you are enjoying your new home. It was a pleasure to work with you. Paul EA sales

5/5

Google

Shannon was so helpful and simply the best! She deserves all the praise in the world, if that’s enough! 🥰 …

Delen · 13 July 2025

Agent replied · 11 August 2025

Thank you very much for your kind review for our lovely colleague Shannon. We love feedback, especially ones like this. Lara Stevens Lettings

1/5

Google

We used Haart to sell our house and the service was extremely poor throughout. The agreed commission price was changed just before contract signing, which felt uncomfortable and unprofessional. Communication was consistently bad, we were promised urgent call backs that never came, and even the estate agents for the property we were buying struggled to get hold of Haart to confirm the chain. The advert and photos were poorly done and very little effort seemed to be made to market the property. Haart failed to instruct the buyer’s solicitors when asked, delaying the chain and nearly causing the sale to fall through. Record keeping was poor, we were even asked how much our own house had sold for. On completion day, Haart didn’t facilitate the key exchange properly, leaving us to sort it out ourselves. Despite all of this, the guy handling our sale sent an unsolicited email celebrating a recent promotion, which felt inappropriate and weird especially given how poorly the sale had been managed. Overall, Haart was, in our experience, an active hindrance rather than a help. We would not use them again or recommend them.

Daniel · 16 January 2026

5/5

Google

A great big thank you to the team at Haart in Woodbridge & in particular to Emma Knights. Saw the property online and was able to make first viewing within 4 working hours. Emma was professional & helpful throughout dealing with our various questions. Also, most importantly, gave us space & time to do our viewing. She then managed to arrange two further viewings - one with my daughter & one with my builder very promptly with a result that the vendor had a sale agreed within 10 days and we had at last found a home for our daughter. Brilliant result all round I think!

Rob · 11 October 2020

Agent replied · 15 June 2024

Dear Rob Cutts, Thank you for leaving such great and detailed feedback about your experience with haart Woodbridge estate agents. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

5/5

Google

Paul Deex was fantastic whilst selling my mums bungalow, enthusiastic , knowledgeable, professional and timely, he kept me informed on all viewings & outcomes, and was a great part of ensuring I got the best price for the property, which went on the market on Tuesday and sold on Friday, the on-line marketing of the property was top class, with excellent video and on line information. Thank you I fully recommend this estate agency

Steve · 11 October 2021

Agent replied · 15 June 2024

Paul Deex EA Sales

5/5

Google

After a bad experience with another local estate agent, my husband and I chose Haart because we were so impressed with the manager, Julianne's, get up and go. She persuaded us to put our house on the market 2 days before we were due to go on holiday and told us she'd have sold it before we got back. We reassured her that we were not expecting miracles after 4 months with the other agent of only one viewer, but she was true to her word and found us a buyer while we were away. We would recommend Julianne and Haart to anyone wanting to sell their house.

Margaret · 11 October 2019

Agent replied · 15 June 2024

Margaret Felton, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5/5

Google

We are in the process of buying a house from Haart estate agents Woodbridge, Paul Deex is our agent and has been absolutely brilliant throughout the whole process, very friendly and of course extremely professional. Everything has been explained, no question has been left unanswered and is alway very prompt in getting back to any queries. Would highly recommend. Thank you Paul!

Steven · 11 October 2022

Agent replied · 15 June 2024

Thank you for the review Steven, I'm looking forward to being able to hand over the keys to your new home soon - Paul EA sales

5/5

Google

A big thank you to Paul who managed our long sale, which had several complex obstacles to overcome (none of which were caused by Haart, i should add). He smoothed things over, was in constant communication between affected parties, and was frequently able to calm any anxieties we had, going above and beyond. Thank you again!

Jodie · 16 April 2023

Agent replied · 15 June 2024

Thank you Jodie it was a pleasure to work with you Kind regards Paul EA Sales.

5/5

Google

I would like to thank all staff at the Woodbridge Haart estate agent's office for all their hard work and professionalism performed for me with regards to my house purchase. They went above and beyond to help me especially as I had an interim two weeks between my house sale and my purchase going through. I would like to thank Gareth in particular. I would highly recommend this office for to any potential house vendors/purchasers.

Tinneke · 17 June 2017

Agent replied · 15 June 2024

Dear Tinneke Armstrong, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with Haarts Woodbridge whilst purchasing your property and we hope that you are enjoying your new home. Thanks again.

5/5

Google

I used Haarts for my first time house purchase. I dealt with Paul Deex all the way through. Paul was very helpful in getting me through the process from start to finish, finding me a mortgage broker and solicitor to get the process completed. Paul himself kept me updated on the progress of the purchase all the way through to the completion. Highly recommended.

Lee · 11 October 2021

Agent replied · 15 June 2024

Thank you Lee I look forward to giving you the keys to your new home on Friday. Paul Deex EA Sales

5/5

Google

Professional,personal,Proactive was our experience of Jake and all the Haart team .Thank you

Row · 7 April 2025

Agent replied · 26 April 2025

Thank you so much for your kind review! Feedback like this makes it all worth it! Jacob Senior Partner

5/5

Google

A truly professional service from a sincere, experienced and very capable agent. Paul Deex managed the sale process seamlessly and efficiently. In this modern era it didn't matter that Haart do not have a physical office in Woodbridge. Paul was always available and reliable. Overall a very positive experience.

Marco · 16 April 2023

Agent replied · 15 June 2024

Thank you for your kind words Marco I hope you enjoy your new chapter in Portugal.

5/5

Google

I visited a lot of estate agents while looking for my new home, and the team at Haart Woodbridge stood out by far as the most helpful, friendly and knowledgeable! I'd like to thank Julianna Woor and Jo Shulver for their help, expertise and time they spent with me; I would strongly recommend them to anyone in the market for buying or selling their home! Thank you, Stuart Morgan

Stuart · 17 June 2018

Agent replied · 15 June 2024

Stuart - thank you so much for taking the time to leave such a lovely review. Your comments are really appreciated. It was an absolute pleasure meeting you and on behalf of me and Julianne, we wish you every happiness in your new home. Once again, thank you so much for your comments. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Best wishes Jo and all the team haart Woodbridge estate agents

5/5

Google

I was very pleased to be able to give a review on the service I received from Haarts, which was excellent. Both Jo Shulver and Julie Corcoran were exemplary in the work they carried out in helping to sell my property and also find me a new home. They were also very supportive and reassuring which meant a lot to me. I would thoroughly recommend Haarts. Thank you.

Elizabeth · 17 June 2018

Agent replied · 15 June 2024

Dear Miss Fabb, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Woodbridge estate agents

5/5

Google

Due to health issues my Mother is having to move from her much loved terraced home in Woodbridge after 20+ years. Not only have Haart dealt with this life changing move sensitively, they've found a buyer within a week of the property going on the market! Ryan, Juliann and Emma have been terrific and very efficient in all aspects of the process so far.

Amanda · 11 October 2019

Agent replied · 15 June 2024

Dear Amanda Freeman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for the great review!

5/5

Google

Excellent service. We learnt more from Julie during the process of selling and buying than anyone else involved. Julie kept us informed almost every day, often above and beyond our expectations. She was not even our "selling" agent. She knew more regards what was happening than anyone else. A friendly and competent agent who we would recommend to anyone/everyone. Paul & Michelle.

Paul · 17 June 2019

Agent replied · 15 June 2024

Dear Paul & Michelle Thank you for leaving such great and detailed feedback about your excellent experience with Julie here at haart Woodbridge. We wish you all the best for the future in your new home. haart Woodbridge

5/5

Google

I am buying a house through Paul and Haart. Excellent company. Friendly and professional. Also brilliant on helping to ease the agony of house buying as far as possible. I wish they were selling my house. Thank you Paul.

Katina · 16 April 2023

Agent replied · 15 June 2024

Thank you for the kind review Katina. I can't wait to be able to hand the keys over to you. Paul Deex EA sales.

5/5

Google

House buying can be a stressful business; Paul made the whole thing very easy and was excellent to have at the end of the phone. He absolutely went the extra mile for us, and I recommend him without hesitation

Sally · 16 April 2023

Agent replied · 15 June 2024

Thank you Sally I really hope you enjoy your new home in Woodbridge. Paul EA sales

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