St Modwen Homes Wolverhampton reviews

★★★★★ 5/5

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I recently have moved onto the Cofton…

I recently have moved onto the Cofton Park estate on Hodington Way, Jayne made the experience very smooth and ensured I was kept informed throughout the entire process which was a blessing knowing how quickly things can move with solicitors etc.After moving in, the customer focused experience has been second to none, Lizzy got in touch with me to ensure everything was as expected, and any issues that has been raised was always dealt with promptly by Nab onsite. A well worthy 5 stars, thanks to everyone at the team at St Modwen for making what was a stressful time a seamless stress free one!

Daryl · 3 February 2023

★★★★★ 5/5

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Me and my partner moved into a plot on…

Me and my partner moved into a plot on Hodington Way. The whole process was really smooth and the team were very engaged in ensuring we had everything we needed.Gemma was especially helpful when we first moved in. She answered all of our questions and sorted out any issues we had very quickly. It was never too much hassle and she was only ever a text message away. We really appreciated that and it made the move feel very stress free knowing we had her available. Couldn't recommend enough.

Keir · 3 February 2023

★★★★★ 5/5

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My lovely new home

Moving into my St Modwen house on the Fairways was a great experience.Julie in the sales office was very helpful and made my move stress free. The home demo with Stuart and Rachel was brilliant and so helpful before I moved in. When I moved in I had a few snagswhich Gemma dealt with. When I text Gemma she got straight back to me and sorted them very quickly. All the team at St Modwen go above & beyond to help you. I would 100% recommend a St Modwen home to everyone.

Jackie · 31 January 2023

★★★★★ 5/5

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Highly recommend We moved into our new home in April 2022…

We moved into our home in April 2022 and from the start right up until today we have had excellent customer service from the Fairway Team. Julie in sales kept in touch regularly supporting us with every step in buying our new home; Gemma and Matt who were second to none in supporting us once we had moved in, Gemma showing us around our property prior to completion and following up any queries we had once we’d moved in, acting on them quickly and efficiently. Customer services always answered emails and followed up our snagging list quickly, everything we brought to their attention has been solved. Thank you Team Fairway!

Gill · 28 January 2023

★★★★★ 1/5

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After Miller combines with St.Modwen

After Miller combines with St.Modwen, the customer service gone wildly worse. I have told them the tiles went wrong for months and no replies at all. It is not like that before when we move in years ago, the site team would take care of it at once and the problem will be solved within a month. It is really disppointing and I am not going to recommend it anymore.

Angel · 5 October 2025

★★★★★ 5/5

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Excellent

I had a snagging problem and I contacted the Customer service. They sent the warranty manager and their repair engineer (Phil) He did the repair professionally. He left the repair room tidy and very clean. I am very satisfied with the quality of the repair. That's why I score a 5▪︎.

Spencer · 19 March 2026

★★★★★ 5/5

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Mihail Bujor is a legend

Mihail Bujor is a legend. His work is impeccable, he’s very knowledgeable and he is very friendly. He goes above and beyond to make customers happy. He’s been round several times to cover up work been done on walls/ceilings and tix damaged skirting boards. Once he’s done everything looks brand new. St Modwen are lucky to have him and should give him a raise!

Tom · 13 February 2024

★★★★★ 5/5

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We’ve been to lots of other new builds…

We’ve been to lots of other new builds in the area and we’ve been made to feel insignificant at another developer. We then went to St Modwen office at Glan Llyn in Newport and were made to feel very welcome. Loved the homes, the public open space etc. They offered us lots of options, answered every question and we’re not the easiest to please. We might not be buying right now as we would prefer to wait. We will 100% be coming back to buy when we are ready. People by from people, Simon, the gentleman who was there was great! His colleague Helen was also very helpful. Thank you again and we will see you soon :)

Lara · 25 November 2022

★★★★★ 5/5

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Absolutely lovely experience here

Absolutely lovely experience here, the ladies made the reservation meeting for my sister so special and personal which I didn’t experience with buying my own new build through a different builder so it was really refreshing. They're clearly very passionate about what they do and that makes a huge difference.

Freya · 21 March 2026

★★★★★ 5/5

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Snibston Mill

We moved into our house on the Snibston Mill site in Nov 2025, we are more than happy with our house. The build quality is brilliant, location for families is great, next to the Snibston collery park, which has a lovely cafe, century theatre, play area, fishing lakes, golf course, bike trails, lovely walks.

Kylie · 15 February 2026

★★★★★ 5/5

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Great experience

The staff at Banbury Place, especially Manjit, have been absolutely fantastic during all stages of the purchase process. Manjit has happily answered all questions we have and has been very accommodating towards us as first time buyers, explaining the process and guiding us through it. Thank you for making this journey so easy and exciting. We have been receiving regular email updates on our new home and are extremely excited for the completion and move in.

MS · 8 March 2023

★★★★★ 5/5

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5 Star Service throughout

This is my second home on the Glan Llyn development and St. Modwen have always solved any issues really quickly. Recently we had a couple of snagging issues that we talked to Joshua Beesley (Customer Service Manager) about and he couldn’t have done more to sort things out. Matt and Liam were great straight after purchase and Simon helped us buy easily. It’s a great team.

Karen · 1 December 2023

★★★★★ 5/5

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Technician at St Modwens

Just wanted to leave a quick review for the technician that came out today (Darren), following some electrical work by an external contractor. Darren was fantastic - he went above and beyond to ensure the work was completed to a good standard, polite and informative and was very clean and tidy after completing the work. Really really good service thank you.

JS · 15 March 2024

★★★★★ 1/5

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Worst company ever

We bought a property in the Egstow Park development, and have been utterly disappointed with the aftercare and customer service. We have had numerous problems such as holes made with hammers in walls to fit wiring. On day of completion and receiving keys we found that our patio doors would not lock. Drive way was not completed, man hole covers not flat which they have said they have repaired but have not.Gardens around this property / plot is mainly all clay and laid with building rubble which has been covered over with turf. We have pulled out left over wiring out of the ground. Fencing is falling apart.Roof tiles not fitted correctly to the roof, paint peeling off the garage doors, doors not fitting correctly in the house the list could keep going on and on.We have stopped reporting to customer services as they just brush it under the carpet, they don’t care once you have bought the property and you are in your home.Worst company ever… RIP off British comes to mind

Lyndsey · 31 August 2022

★★★★★ 5/5

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A great experience overall

We moved into a St Modwen new build and the customer service experience was excellent throughout. They put us at ease through any snags that were needed to be fixed, and the overall quality of the house was to a very high standard. Lizzy our customer service rep was very helpful, and Bobby / Nab were also very attentive and helpful when we first moved in, dealing with any snags within a matter of days.

Dave · 24 February 2023

★★★★★ 5/5

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I visited ember park today and the…

I visited ember park today and the young guy was very helpful although we are not buying there we are buying at another site he was very personable and friendly what a lovely showhome aswell.

Theresa · 28 June 2026

★★★★★ 5/5

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Kyle is a very good person and he give…

Kyle is a very good person and he give us the best treatment, his customer services is topnotch. I can’t wait to move in🍷

Damilola · 23 May 2026

★★★★★ 5/5

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I would like to thank Ritchie at Heathy Wood

I would like to thank Ritchie the contractor at the Heathy Wood development for his work on our shower room. He has completed his work in a very professional manner and has an excellent attitude in terms of providing customer satisfaction, always arrives when he says he will, and has a very friendly manner.

John · 1 July 2024

★★★★★ 5/5

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GLAN LLYN

We visited the site recently and absolutely fell in love with it. Huge park on site with lakes and play areas, the homes are all spaced out and back from the road, well designed and attractive. The sales team of Toni and Simon were fantastic, they were so helpful, nothing was too much trouble, they responded to emails promptly and kept us in the loop with information, they are a credit to the company. Beautiful development and excellent sales team.

Angela · 3 July 2022

★★★★★ 5/5

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Excellent House and service

From the moment me and my partner reserved our plot to completion we were fully looked after and was helped every step of the way. Our experience with St.Modwens has been amazing and we couldn’t of asked for it to be any better when buying our first home. When buying our house me and my partner ran in to problems with our valuation and all the St.Modwen staff helped keep our minds at ease at a stage when we felt everything was going to fall apart. St.Modwens were so accommodating with letting me and my partner in our house during the build and it was amazing to watch our family home been built from scratch. When our house was completed me and my partner employed a private company to come and do some snagging in our property. I had read many reviews on new builds from many companies and many of them were bad which made us uneasy so that’s the reason we employed a private company to come and help snag the house. When we received our snagging report I was expecting many structural problems and issues that will take time to fix however we received only decorative snags and the person who snagged our house who has snagged many houses and different builders said this is one of the best she has seen. When we gave our snagging report to Phil the site manager he made sure that every decorative snag was sorted so that our home was more than perfect. We can’t thank Phil and his team enough for building our lovely home and been so dedicated and caring with us through out the whole process. Thank you all of St Modwens it been a pleasure. Highly recommend.

Michael · 21 June 2022

★★★★★ 2/5

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Poor Aftercare Lets Down an Otherwise Decent Experience

I moved into my St. Modwen home at Branston Leas in March 2025. The sales process was relatively smooth, and the team were generally helpful throughout. There were a couple of occasions where I was told one thing only to later find that wasn’t the case, not deal-breakers, but frustrating nonetheless.

Mrs · 10 September 2025

★★★★★ 5/5

Trustpilot

Banbury Place - Wolverhampton

We have been in our home for just over a year now and originally had a few issues pre-completion with regards to valuations but this was escalated and resolved by Bonnie. The support, service and professionalism from Bonnie was amazing and definately outweighed the early issues we had with site sales.Post completion we have had minimal issues and any issues we have had have been rectified or managed professionally by site manager Phil Hill. Phil has offered nothing but support and is an asset to both the Banbury Place site and St. Modwen.Special thankyou to both Phil Hill and Bonnie Perkins who for us personally without wouldn't have made the experience as currently achieved.

Nathan · 18 June 2022

★★★★★ 5/5

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Ember park, Middlesbrough

Me and my partner have visited the Ember park show home numerous times, Carl and Jane have been very welcoming and extremely helpful! As first time buyers, they’ve been very informative and supportive.

Amy · 29 June 2026

★★★★★ 5/5

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I would like to say a huge thanks to…

I would like to say a huge thanks to Kirsty Fuller at Kiln Barn Road Kent Ditton branch. Kirsty accommodated the special requirements I have, kindly answered all of my hundreds questions, patiently helped me selecting all the interior details. Kirsty was always easy to reach via phone or email. I would highly recommend!

Alexander · 21 May 2024