5/5
TrustpilotThe members of the sales team…
The members of the sales team communicated effectively with every step of the way
Agent replied · 16 June 2024
Hello, thank you for taking the time to review your experience with us. Many thanks, Lucy.
Trusted Agent profile · Wolverhampton
St Modwen Homes Wolverhampton reviews
★★★★★
1,084 reviews across 2 platforms
Mercury Drive, Wolverhampton, WV10 6DG
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Wolverhampton, at Mercury Drive, is rated 4.1 out of 5 across 1,084 reviews on two platforms, including 24 Google reviews rated 3.4.
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Reviews
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe care /after care has been excellent…
The care /after care has been excellent and and nothing has been to much trouble to help us .when we have had a few little snags these have been dealt with promptly .Excellent customer care
Agent replied · 16 June 2024
Hey Stella, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. We hope you enjoy your new home! Thanks, Lydia
5/5
TrustpilotBob is great! Excellent customer service
Absolutely brilliant customer service, especially from Bob, he has been very friendly and helpful, always available if we need anything. The house is lovely!
Agent replied · 16 June 2024
Hey Steph, we are happy that you are loving your new home. Your feedback is really appreciated, and we will pass it on to the employee mentioned. Best wishes, Lucy.
5/5
GoogleManjit is great! They are very prestative and patient. I would reccomend to a friend!
5/5
TrustpilotThe home is beautiful and I get prompt…
The home is beautiful and I get prompt attention if call for things to be fixed in the house .
Agent replied · 16 June 2024
Hey, thanks for taking the time to leave us a review. It's always great to hear positive feedback. Thanks, Lucy.
5/5
TrustpilotReserved our house with Olivia
Reserved our house with Olivia, she's brilliant and makes sure to answer all your questions. reservation process was simple and everything was explained well. Looking forward to hopefully getting our house in april!
Agent replied · 16 June 2024
Hi Poppy, thank you so much for taking the time to leave us a review. It's great to hear you had such a positive experience with us. I'll pass your comments along to the sales team; I'm sure they'll be very pleased. Thanks, Lydia
5/5
TrustpilotYou a very helpful/professional company…
You a very helpful/professional company with great finishings on the house
Agent replied · 16 June 2024
Hello Lee, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotGreat experience
Sales consultant was brilliant throughout the process. After completion Andy and Simon (site managers) were brilliant with any queries I had, dealt with quickly. Overall experience was great!
Agent replied · 16 June 2024
Hey Kiara, thanks for taking the time to leave us a review. It's lovely to hear such positive feedback, and great to know the team have dealt with any problems you may of had quickly! Wishing you the best of luck in your new home! Thanks, Lydia
5/5
TrustpilotWork at Apple Tree Close
Callum did a great job of fixing the small snags on my new home. Excellent work and customer service.
Agent replied · 16 June 2024
Hi Shamen, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lucy.
5/5
Trustpilotwe had a very good experience with St…
we had a very good experience with St Modwen Homes throughout the whole process, transparent and friendly service, very good build quality and post-service. I would highly recommend them to any new home buyer.
Agent replied · 16 June 2024
Hey, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
1/5
TrustpilotSt Modwen Glan Llyn
The 5 star reviews for the customer service in Glan Llyn must be fake.
Agent replied · 16 June 2024
Hi Veronica, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lucy.
5/5
TrustpilotWe are still in the process of buying…
We are still in the process of buying our house but so far have been extremely impressed with the Sales Team in Weston Super Mare. They have been very helpful.
Agent replied · 16 June 2024
Hey Tracy, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the sales team. Many thanks, Lydia
5/5
GoogleManjit is great! They are very prestative and patient. I would reccomend to a friend!
4/5
TrustpilotBrilliant company who has helped us…
Brilliant company who has helped us find our perfect first home.They have been so helpful throughout all of the process and we can’t wait to move into our new home soon!
Agent replied · 16 June 2024
Hey Alex, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback - especially hearing that this is your first-home. Wishing you all the best, thanks, Lydia
1/5
TrustpilotA company deluded by their own nonsense environmental claims
We live on a st modwen owned site and our community was promoted with the nearby maturing (100+ year old) woodland on the land owned by them. They are now working with the council to work around protection orders and create technicalities to tear up the 40+ acre woodland to build more houses. The words ‘trust’ and st modwen are not something I would put together in a sentence.
5/5
Trustpilotgreat service from site technician John…
great service from site technician John @ glan llyn stillwater
Agent replied · 16 June 2024
Hi Charlie, thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lucy.
4/5
TrustpilotGreat service
Been great service start to finish. But as we have not yet complete one star held back.Our consultant has been amazing and taken a lot of stress out of the process for us.
Agent replied · 16 June 2024
Hello Colin, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
5/5
TrustpilotEasy access and very useful and helpful
Agent replied · 16 June 2024
Hi Ahmad, thank you for leaving us a review! Best wishes, Lucy.
5/5
TrustpilotVery smooth
Very smooth, very informed and very personable. The sales advisors were very helpful and the lady on the neighboring site was amazing ( I think it was Gail)
Agent replied · 16 June 2024
Hi Robin, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
5/5
TrustpilotTop service
Top service So much help provided every step of the way, especially from the site manager and sales team.
Agent replied · 16 June 2024
Hello Angela, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
1/5
TrustpilotAWFUL CUSTOMER SERVICE
I am disgusted in the customer service and the way that St Modwens Homes has dealt with my ongoing issue! Ignorant, rude and unprofessional! Awful communication and I’m that angry I could cry!!! Never will I ever buy a St Modwens Home again 🤬 speaking to loads of people and it seems I am definitely not the first to have had an awful experience with them either 🤬😡
5/5
TrustpilotExcellent experience
Excellent experience! First-time buyers are always overwhelmed when looking or discussing a property. However, the staff explained the process, the property and what we needed to do. Delighted with experience.
Agent replied · 16 June 2024
Hi, it's great to hear you've had such a positive experience with us so far. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotSuper staff!
Staff are so attentive and give such a personal service.
Agent replied · 16 June 2024
Hello Beverley, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotThe sales consultant team at St
The sales consultant team at St. Modwen homes at Branston leas is very helpful and informative. Thank you all for your help and support. specially Megan and Clara.xx
Agent replied · 16 June 2024
Hey, we are happy that you have been thrilled with your experience so far. Thank you from all of us, your feedback is really appreciated, Lydia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wolverhampton.
