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RPWolverhampton
Trusted Agent profile · Wolverhampton
Redbrick Property Group Wolverhampton reviews
2.3
★★★★★
6 reviews across 1 platform
Suite 15G, The Saturn Centre Suite, Spring Road, Wolverhampton, WV4 6JX, WV4 6JX
Redbrick Property Group's office in Wolverhampton, at Suite 15G, is rated 2.3 out of 5 across 6 reviews on 1 platform, including 6 Google reviews rated 2.3. See how it compares with other estate agents in Wolverhampton.
What Wolverhampton clients say about Redbrick Property Group
A review of the Wolverhampton office. Shown as written, first names only.
★★★★★5/5
Google
The agent demonstrated a strong sense of responsibility, consistently responding to inquiries promptly. During my tenancy, both the boiler and refrigerator in the house malfunctioned at different times, but the agent was quick to assist, notifying the landlord and arranging for a technician to repair or replace the appliances. Because of this positive experience, I would feel confident entrusting them with any future property purchase or rental.
Nicky · 26 August 2024
Reviews
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★5/5
Google
The agent demonstrated a strong sense of responsibility, consistently responding to inquiries promptly. During my tenancy, both the boiler and refrigerator in the house malfunctioned at different times, but the agent was quick to assist, notifying the landlord and arranging for a technician to repair or replace the appliances. Because of this positive experience, I would feel confident entrusting them with any future property purchase or rental.
Nicky · 26 August 2024
Agent replied · 23 May 2025
Thank you for being a great tenant Nicky, we appreciate your honest feedback.
Many thanks,
Redbrick Team
★★★★★1/5
Google
When they listed a new apartment I called them straight away and put the holding deposit down. While going through the reference process they never replied or contacted me. I tried to contact them for 2 weeks they can only be reached through call from reception. I called everyday and the receptionist just said they’re not picking up her call. Finally I decided to visit them in person and the receptionist said they moved away for over a month.
When I was there she finally get through the call and I was told the place is already rented out to other people. So what’s the point on holding deposit if you just gonna rent it to someone else? And no one informed me anything. The guy who called me apologised and said Celine will contact me and help me to find a place but it’s been a week and still nothing. My friend rented with them as well when there’s leaking and some maintenance problems they didn’t try sort it straight away and asked her to fix it herself. Then why would any tenants need you? Really not happy with this agency. Please avoid at all cost otherwise they’re just gonna drive you crazy
S · 24 May 2023
Agent replied · 23 May 2025
Hi S Tan,
Again, we do not have any records of dealing with you in regards to one of our properties.
However, for clarity, we do not take holding deposits without sending full breakdowns via email. Once received you would have been sent off for referencing and we do not collect more than one holding deposit per property so to say you couldn't get in touch with us for over 2 weeks to then find the property has then been rented is a false claim.
For clarity, the majority of communication is via email unless you need to speak to a member of staff over the phone which is handled by our receptionist. All emails are responded to within 24 hours minimum.
We do not externally source properties for clients outside of our portfolio either so this is also false.
Please provide the name and property address that your friend has rented through us where we have failed to rectify any maintenance so we can verify this but based on the above, I would assume this is also a false claim.
Whilst we appreciate any constructive feedback, providing false reviews is not helpful to any individual or business and would strongly recommend you reconsider before doing this to any individual or business again.
Many thanks,
Redbrick Team
★★★★★1/5
Google
I had to edit this review as they replied after a full year.
I tried to contact them for a listed apartment, but no reply anywhere. They just admitted that they “don’t have any records” of course you don’t because you didn’t answer the phone, mail etc.
This is not a fake review.
Arthur · 23 January 2025
★★★★★5/5
Google
Overall great service
Pooja · 9 February 2025
Agent replied · 23 April 2025
Hi Pooja,
Thank you for being a great tenant, we wish you all the best with your future endeavours.
Kind regards,
Redbrick Team
★★★★★1/5
Google
They don't answer the phone they pick it up and cut you off.
Zara · 24 May 2023
Agent replied · 23 May 2025
Hi Zara,
Thank you for your review.
We can only apologise if you have struggled to get through to us. Our lines sometimes are very busy but if you leave your name, number and email address one of the team will return your call or reach out via email.
Many thanks,
Redbrick Team
★★★★★1/5
Google
Rating only, no written review.
Loae · 23 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Redbrick Property Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wolverhampton.
Google