Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHi had the worst experience with Remax. The agent lied about the duration of start of sale to completion. He made me trust him with regards to how much commission he was going to charge me, from what was on the contract. The agent put me through emotion stress and I suffered from anxiety attacks due to delays and false information that was given to me.
I was threatened by the agent before completion to pay the commission or be taken to court. The company invoiced me 3.5 percent commission instead of the initial percentage agreed. Luckily I picked up on the error. I was verbally abused by the agent due to me question his tactics.
I would never recommend Remax to anyone. They are a worldwide organisation who have an agent working for them who is so unprofessional and only cares about the money.
So if you want to have a company who rips you off and charges you high commission rates for a unprofessionalism service. Then definitely go to Remax.
M · 17 April 2022
★★★★★ 5/5
GoogleFlawless, that's the only word to describe my experience with Andy Sorrell from ReMax. Andy was brilliant. Went above and beyond what was expected. Really helped me get the sale through. Thanks Andy much appreciated. Orla
Pee · 23 June 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Orla. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We're really glad we could make your experience an enjoyable one. Thanks for choosing RE/MAX England & Wales.
★★★★★ 1/5
GoogleThe receptionist at this place is an absolute tool! Such a horrible person to deal with, I needed to rent my property but just from her conversation with me I've decided to elsewhere, before I could even say goodbye, she put the phone down on me. AVOID! - Horrible receptionist
Adam · 8 February 2025
★★★★★ 1/5
GoogleIf i could leave a 0 star i Would, worst Estate agents ive ever worked with, no empathy or regards to you, ive been sat for over a week waiting for feedback on an offer I made only to find out the seller accepted another offer even though i am the highest offer,
Walid · 24 November 2024
★★★★★ 5/5
GoogleAfter calling up numerous estate agents I must say the level of customer service from Asif was phenomenal, I told him what I was looking for and he immediately started scanning his database and was extremely professional throughout the entire call.
Faz · 23 June 2022
★★★★★ 5/5
GoogleRyan has been great, really helpful and knows alot about the area and property viewed. We would definitely recommend Remax and their staff. Many thanks Kaiser & Joanna
Joanna · 23 June 2023
★★★★★ 1/5
GoogleWe were selling a flat in Walsall. Having used Remax in Quebec Canada, they were a shoe-in. Our first agent was a wonderful woman who explained everything and turned up for visits. Sadly, she left the company and a gentleman from The Wolverhampton branch took over. Downhill skiing comes to mind. First, we were persuaded to drop our price. Then, I couldn’t find our property on social media. It had disappeared. The gentleman told me they had problems with their database. This was fixed, but without me mentioning it, I doubt it would have been sorted. I also suspect it had disappeared for at least a month. We had a viewing arranged, and I Waited for the buyers to arrive. The agent wasn’t coming, though I did suggest we should meet. The buyer didn’t arrive. It transpired that the agent hadn’t passed on our details! Totally unprofessional.
Peter · 17 April 2022
★★★★★ 5/5
GoogleAfter my first shambolic experience of using a letting agency (purple bricks) to let my flat out I was about to give up and sell up. Heather Cooper helped me set up an account with this company, and as far as I'm concerned the service is fantastic and Heather's help has put my trust back in letting agents. Every time I have wanted to contact her she has always been there. Thank you so much for your support and advice Heather. Good luck in the future with your job.
John · 17 April 2022
★★★★★ 5/5
GoogleHeather Cooper was very helpful and efficient. We were able to find tenants quickly. Heather operates with high professional standards and she cares about providing a good service. Thank you!
Andrew · 17 April 2022
★★★★★ 1/5
GoogleI tried to contact to company about a viewing for a listing, but got nowhere on the phone. I also tried online, but am yet to receive a response. It's been over 2 weeks now and it just seems like my wants and needs are being completely ignored. I think I'll be looking elsewhere as the service is so poor with company. TOTALLY UNPROFESSIONAL!
Christine · 23 June 2023
★★★★★ 1/5
GoogleThis company has been engaging in deceptive practices, unlawfully collecting money from clients, including agents and tenants. Additionally, the Director has demonstrated highly unprofessional and inappropriate behavior.
Melissa · 20 February 2025
★★★★★ 1/5
GoogleAwful telephone manner, rang to enquire about a property and whoever answered the phone was very rude and blunt, wasn’t even sure I’d rung the correct number when greeted with a rude ‘hello?’ Then mumbled and put the phone down when they’d said what they needed to. Completely put me off viewing any properties with them.
Olivia · 23 June 2023
★★★★★ 5/5
GoogleExcellent service from Heather Cooper who has helped advertise and find tenants for my property, with it being let out very quickly. It's the first time I'm letting out so I was very grateful for her advice along the way. I have every confidence in her help going forward too!
Rhys · 17 April 2022
★★★★★ 1/5
GoogleRang many times but no answer! Send online enquiries many times to arrange viewing but no luck! Waiting for a week with no call back !
OP · 23 June 2023
★★★★★ 5/5
GoogleGreat company & communication!
Made the whole process stress free, will certainly be recommending to family and friends
Leanne · 24 October 2022
★★★★★ 5/5
GoogleRE/MAX Associates are proactive and professional. The best service out there.
Steve · 17 April 2022
★★★★★ 5/5
GoogleVery responsive, and very pleased with the service.
Dylan · 17 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Thomas · 23 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Maria · 17 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.