Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
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5/5
TrustpilotThis review is to comm23end the staff atβ¦
This review is to commend the staff at the Wolverhampton branch of D B Roberts & Partners especially Jay, Josh and Priya. They have provided a first class service in the way that they listened to my individual concerns and provided unique options for the best way of selling my property. Their expert knowledge of the market and how to navigate through the procedures and processes of selling in this competitive gave me piece of mind that I would not be taken advantage of or short-changed. In these times, this is a golden positive that's quite rare. The staff at D B Roberts Wolverhampton branch exhibited this in abundance. They were also so warm and polite, answering all my questions and concerns appropriately. They kept me informed throughout and emanated their personal yet professional approach to me consistently which added to my reassurance and holding them in high regard for the advice and real estate services they provide. I highly recommend sellers to entrust their properties with them.
Coral Β· 7 April 2026
Agent replied Β· 23 May 2026
A huge thank you from all of us at DB Roberts, Coral! We really appreciate you highlighting the efforts of Jay, Josh, and Bria. They were delighted to assist you and are so happy that they made such a positive impact. We wish you the very best in your next chapter!
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5/5
TrustpilotLandlord review
I have previously bought and sold through DB Roberts and had a very positive experience. I have recently become the landlord of a property and approached the lettings department to assist me with the management of my property. I was really pleased with the service I have received from them in particular Lisa and Megan who I have been dealing with. Their knowledge, professionalism and attention to detail has been outstanding. From initial contact, getting everything in place, advertising, referencing tenants has all been a smooth process. I feel my property is in safe hands and looking forward to working with them going forward.
Matt Β· 28 February 2026
Agent replied Β· 23 May 2026
Thanks, Matt! Itβs great to have you with us as a landlord. Weβre glad Lisa and Megan's expertise have made the transition so smooth and that you feel your property is in safe hands. Thank you for choosing us!
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5/5
TrustpilotThank you Claire and team dbroberts
Thank you Claire and dbroberts for arranging the viewing appointment today. I was very impressed with the property, The letting agent was very professional, friendly and helpful throughout the appointment. They explained everything clearly, answered all my questions and made the viewing very comfortable and straightforward.
MOHAMED Β· 14 September 2026
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5/5
TrustpilotIβve had a great experience workingβ¦
Iβve had a great experience working with Bethany at DB Roberts. She was professional, responsive, and kept me fully informed throughout. Everything was handled quickly and efficiently, and nothing was too much trouble.
Warren Β· 10 April 2026
Agent replied Β· 23 May 2026
Much appreciated, Warren! Itβs great to hear Bethany provided the professional support you needed. Thanks for the high recommendation.
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5/5
TrustpilotDB Roberts & Partners 100% the best
DB Roberts & Partners is the first agency to provide an application for tenants where complaints about the property can be made, and with 100% involvement of agencies that do everything possible to resolve the complaint as quickly as possible. Nicole Stiller is one of the agents who personally solved my complaint in one day and not just once but every time I had a problem, so therefore the agency is a top one and there are wonderful and helpful agents. Thank you from the bottom of my heart and I wish the agency to prosper more and more.π
Andreia Β· 24 September 2024
Agent replied Β· 22 December 2024
Thank you so much for your wonderful feedback! We'll pass on your kind words to Nicole and the rest of the team.
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5/5
Trustpilotprompt and effective
Effective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.
Linda Β· 10 March 2026
Agent replied Β· 23 May 2026
Thanks for the review Linda! It's great to hear you're happy with our Property Management and we'll be sure to pass your thanks to Bethany for her hard work.
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5/5
TrustpilotRental - when the tenancy isn't working
Like insurance, you only know how good a Letting Agent is when there is a problem with the tenancy. Have rented the same property via DB Roberts for nearly 20 years with few problems with changeovers, etc. Sadly the last tenant didn't fulfil the obligations of their agreement, including non-payment of rent. DB Roberts were extremely thorough with their paperwork and dealing with the tenant. They also arranged the flat clean-up and refurbishment, in a very short window, so that the property could be returned to the market within 10-days. As a private landlord, this took a huge amount of the stress away. Would suggest any landlords strongly consider take out the rent guarantee and insurance, as getting property returned is only getting more complex
Linda Β· 18 June 2024
Agent replied Β· 22 December 2024
Thank you for sharing your experience as a long term landlord with DB Roberts. We appreciate your trust in us over the past 20 years and look forward to continuing to support you with your rental property needs.
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5/5
TrustpilotNicole is always friendly and polite
Nicole is always friendly and polite. She is able to organize contractors and tenancy agreements and remedy any issues arising as required.Sometimes we have had more serious issues with one property at which point Nicole consulted with a senior team member and proceeded to resolve the issue in a capable manner.This shows that Nicole is able to work effectively both as a team member and independently. She is further able to liaise with a diverse range of people in a pleasant manner.
Corinne Β· 8 June 2024
Agent replied Β· 22 December 2024
Thank you for sharing your positive experience with Nicole! We'll be sure to pass along your kind words to Nicole and the team.
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5/5
TrustpilotClaire is very knowledgeable about theβ¦
Claire is very knowledgeable about the marker and offers information about that. She knows how to present a property and also knows who is the landlord and what they expect from future tenants. Great service.
Alexandru Β· 15 August 2026
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5/5
TrustpilotHouse Sale
Adam was able to smoothly walk my Nan through her sale and achieved the asking price within just 3 days of the house being put up online. Adam spent time explaining everything calming and effectively to my Nan who by her own admission doesnβt understand the process and Adam since the sale has taken it upon himself to assist my Nan with dealing with Solicitor whilst I live so far away.
Dan Β· 18 June 2024
Agent replied Β· 22 December 2024
Thank you for sharing your experience with Adam! Your feedback is greatly appreciated, and we're here to assist your Nan every step of the way. Please don't hesitate to reach out if there's anything else we can do for you both!
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1/5
TrustpilotDo not recommend!
Our experience with DB Roberts was very disappointing to say the least. Alarm bells started ringing when the valuers insisted on marketing the property too high; I gave the benefit of the doubt with this but it quickly became evident that the price was too high when I didn't have a single viewing for a month. Once I reduced the property price, I sold only for the buyer to pull out after 6 weeks. The buyer pulled out via email and DB Roberts failed to communicate this with us for a number of days.
LJB Β· 6 July 2026
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5/5
TrustpilotDB Roberts manage one of my propertiesβ¦
DB Roberts manage one of my properties and the service has been professional and reliable. Communication through the app is polite and clear, and queries are usually responded to within a day or two. Bethany has been helpful and implements instructions promptly. Overall, a straightforward and efficient management service.
Neil Β· 13 February 2026
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5/5
TrustpilotNicole Stiller has been dealing with myβ¦
Nicole Stiller has been dealing with my rented property since I can remember and she has always managed to do what she can to sort through any issues we have faced. I just wanted to say thank you and its been a great experience from start to finish. Nicole has always remained professional and polite in any dealings I have had with her.
Heather Β· 30 September 2025
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5/5
TrustpilotLettings
I have dealt with DB Roberts several times to let private rental properties. On this particular occasion I dealt with Megan Hickling who was fantastic is keeping me updated with the whole process and keeping it as simple as possible. Thanks to the whole team there!
Mr Β· 30 January 2026
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5/5
TrustpilotFrom start to finish
From start to finish, selling our home with DB Roberts was brilliant.. Even when it became tricky at times with our buyer, the team at Wolverhampton went above and beyond to help and give the best advice and reassure us with our house move. Their all such a credit to your company, they really are.From our first meeting with Katie, thatβs why we chose you. Her knowledge and professionalism really did put us at ease, and she answered all our questions thoroughly. She was always reachable even after the office closed and was so personable and knew her stuff.To the team arranging viewings, Sam and Josh, they were in regular contact and always kept us updated on feedback and nothing was ever too much trouble. The manager there Jay, she was brilliant. Not only did she keep me level headed when there were a few hurdles to get over with our sale but she was always on the other end of the phone and helped every time.Thanks to you all at Wolverhampton and if we ever sell again then we know who to choose!
Stacey Β· 3 December 2024
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5/5
TrustpilotBria and the team at DB Roberts wereβ¦
Bria and the team at DB Roberts were excellent and helped me secure a competitive property π they were calm and reassured me throughout. Thank you π
Natural Β· 7 May 2026
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5/5
TrustpilotDBR Great Service and Recommended
DBR are a great help in managing my property. They provide intellectual insight and advice, as well as finding good tenants and carrying out all the necessary checks. They also respond swiftly to any questions or enquiries l may have. Happy to recommend their services.
Brian Β· 15 April 2026
Agent replied Β· 23 May 2026
Thanks, Brian! Itβs great to hear youβre happy with our management and advice. Much appreciated!
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5/5
TrustpilotPrompt Service
I spoke to Nicole at DB Roberts early Saturday morning to report an urgent repair and within less than 2 hours a plumber had called me to say they were on their way to fix the repair. By Saturday afternoon the repair was completed. Prompt professional and understanding honestly can't thank DB Roberts enough!
Misha Β· 1 July 2024
Agent replied Β· 22 December 2024
We're thrilled to hear that Nicole and the team at DB Roberts were able to respond to your maintenance request so quickly and efficiently. Thank you so much for sharing your experience!
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5/5
TrustpilotSuch a fab experience ! 10/10
I would like to thank Joshua from the Wolverhampton Branch ie; from viewing to moving into the property. He answered all questions asked promptly, both via email and phone. Most importantly he was very welcoming and friendly. Such a great job! Will definitely be recommending you to family and friends whenever the need arises! Thank you so much - You should be proud!
Shaz Β· 24 November 2023
Agent replied Β· 22 December 2024
Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Joshua at our Wolverhampton Branch. We appreciate your recommendation and if you ever need our services again, we'll be more than happy to help.
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5/5
TrustpilotGreat management team
I've been using DB Roberts to manage my property for some time now, and I've been consistently impressed with their professionalism and attention to detail. From the start, they've provided excellent service, making the process of property management as smooth and stress-free as possible. A special mention goes to Bethany, who has been particularly outstanding in her role. She's always responsive, handling any issues or queries I have promptly and efficiently. Her proactive approach and clear communication have made a significant difference in ensuring my property is well cared for and that any tenant concerns are addressed.Overall, DB Roberts has proven to be a reliable and professional property management company, and I highly recommend them to anyone in need of such services. A big thank you to Bethany and the entire team for their hard work and dedication!
Darren Β· 29 August 2024
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5/5
TrustpilotBrilliant service
Jessica has been an amazing to deal with. She has always been very friendly and professional throughout the whole selling experience. We received prompt calls/emails to book viewings and her negotiation between potential buyers was brilliant. 12 days on the market and we were sold! Thankyou Jess, you have been wonderful.
Emma Β· 27 June 2024
Agent replied Β· 22 December 2024
Thank you for sharing your wonderful experience! We'll be sure to pass along your kind words to Jess.
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5/5
TrustpilotBethany - DB Roberts
Weβve worked with Bethany from the DB Roberts team for a number of years now managing our portfolio and couldnβt recommend her services highly enough. No problem is too big or small. She makes life renting out property very straight forward.
Bucknell Β· 4 December 2025
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5/5
TrustpilotGreat Friendly Service
I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.
Glen Β· 31 May 2024
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5/5
TrustpilotDB Roberts Rental
DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental mattersI have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.
LK Β· 15 June 2024
Agent replied Β· 22 December 2024
Thank you for your feedback regarding DB Roberts and Nicole's management of your rental property. We look forward to continuing to support you!
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