Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery pleasant and polite
Rating only, no written review.
MATTHEW · 24 August 2022
Agent replied · 23 October 2024
Dear Matthew,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHelpful and responsive.
Rating only, no written review.
HK · 19 August 2022
Agent replied · 23 October 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAlways have had good service from Romans
Rating only, no written review.
Palak · 15 August 2022
Agent replied · 23 October 2024
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 5/5
TrustpilotFriendly, caring and professional
Rating only, no written review.
Alissa · 10 August 2022
Agent replied · 23 October 2024
Dear Alissa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent service
Rating only, no written review.
Jagdeep · 10 August 2022
Agent replied · 23 October 2024
Dear Jagdeep,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat help from all at Romans
Rating only, no written review.
Roy · 1 July 2022
Agent replied · 23 October 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 1/5
GoogleRating only, no written review.
Daniel · 18 June 2022
Agent replied · 17 June 2024
Dear Daniel W, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Abigail · 18 June 2022
Agent replied · 17 June 2024
Dear Abigail Green! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Laura · 18 June 2022
Agent replied · 17 June 2024
Dear Laura Taylor! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Philip · 18 June 2022
Agent replied · 17 June 2024
Dear Philip Shaun Temple, Thank you for the great review of our Romans Estate Agents Wokingham team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Eugene · 18 June 2022
Agent replied · 17 June 2024
Dear Eugene Fun, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Wokingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
TrustpilotExcellent service
Rating only, no written review.
Nicky · 11 May 2022
Agent replied · 23 October 2024
Dear Nicky,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 1/5
GoogleRating only, no written review.
Anna · 18 June 2021
Agent replied · 17 June 2024
Hi Anna Singh, Thanks for taking the time to leave a review for us and our team at Romans Estate Agents Wokingham. We're sorry that you haven't been completely satisfied, we would really like to look into this for you. Could you please get in touch with us on 01344 753104 or alternatively write to us at customerrelations@lrg.co.uk to allow us to do this. Many thanks, Romans Estate Agents Wokingham.
★★★★★ 1/5
GoogleRating only, no written review.
Sameera · 18 June 2021
Agent replied · 17 June 2024
Dear Sameera Elgiriya Pathiranage, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
★★★★★ 1/5
GoogleRating only, no written review.
Piero · 18 June 2021
Agent replied · 17 June 2024
Hi Piero Italiano, Thanks for leaving a review about your experience with us here at Leaders. We're sorry that you haven't been happy with the dealings you've had with us. Could you please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk with the details so we can take a look into this for you? Many thanks, Romans Estate Agents Wokingham
★★★★★ 4/5
GoogleRating only, no written review.
Dal · 18 June 2021
Agent replied · 17 June 2024
Hi Dal Dhillon! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Wokingham
★★★★★ 5/5
GoogleRating only, no written review.
Aasif · 18 June 2021
Agent replied · 17 June 2024
Hi Aasif Javaid! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Wokingham
★★★★★ 1/5
TrustpilotWhite sock agents ...the new Mann & Co.
Rating only, no written review.
Robert · 20 March 2021
Agent replied · 23 October 2024
Dear Mr Howell,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 1/5
GoogleRating only, no written review.
Mari · 18 June 2020
Agent replied · 17 June 2024
Hi Mari, we're saddened to see that our team in Wokingham have received a low star rating following your experience with them, if you could provide information to us this will give us the chance to see if there is anything we can do to improve your experience with us and if necessary refine our services moving forward. Please either reach out to me via email at jgilliland@romans.co.uk or phone me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Romans
★★★★★ 1/5
GoogleRating only, no written review.
Ross · 18 June 2020
Agent replied · 17 June 2024
Hi Ross Allen, we're saddened to see that our team in Romans Estate Agents Wokingham have received a low star rating. We'd really like to address this situation with you as we want to see how we can turn your experience around and improve our services moving forward. If you are willing to do so then please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Romans Estate Agents Wokingham.
★★★★★ 2/5
GoogleRating only, no written review.
Prasad · 18 June 2020
Agent replied · 17 June 2024
Good afternoon Prasad Mohare, We're so sorry that you haven't been happy following your experience with us. We understand that the branch have been in contact with you and the issues you encountered have now been rectified. We wish you all the best in your new property. Thank you.
★★★★★ 3/5
GoogleRating only, no written review.
Tracey · 18 June 2020
Agent replied · 17 June 2024
Hi Tracey, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk
★★★★★ 3/5
GoogleRating only, no written review.
Rafay · 18 June 2020
★★★★★ 3/5
GoogleRating only, no written review.
Henry · 18 June 2020
Agent replied · 17 June 2024
Hi Henry, thanks for taking the time to leave us a review about us and our team in Wokingham. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide more feedback, either contact us on 01344758596 or write to me at jgilliland@romans.co.uk Kind Regards, Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.