Trusted Agent profile · Wokingham

Romans Wokingham reviews

4.1

★★★★★ Great

1,883 reviews across 2 platforms

23 Market Place, Wokingham, RG40 1AP

Romans's office in Wokingham, at 23 Market Place, is rated 4.1 out of 5 across 1,883 reviews on two platforms, including 443 Google reviews rated 4.3.

Google logo

4.3 / 5

443

Reviews on Google

This office

Trustpilot logo

1,440

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very pleasant and polite

Rating only, no written review.

MATTHEW · 24 August 2022

Agent replied · 23 October 2024

Dear Matthew,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Helpful and responsive.

Rating only, no written review.

HK · 19 August 2022

Agent replied · 23 October 2024

Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Always have had good service from Romans

Rating only, no written review.

Palak · 15 August 2022

Agent replied · 23 October 2024

Thank you again for taking the time to let us know how we did. We really appreciate it!

5/5

Trustpilot

Friendly, caring and professional

Rating only, no written review.

Alissa · 10 August 2022

Agent replied · 23 October 2024

Dear Alissa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

Jagdeep · 10 August 2022

Agent replied · 23 October 2024

Dear Jagdeep,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great help from all at Romans

Rating only, no written review.

Roy · 1 July 2022

Agent replied · 23 October 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Google

Rating only, no written review.

Daniel · 18 June 2022

Agent replied · 17 June 2024

Dear Daniel W, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Abigail · 18 June 2022

Agent replied · 17 June 2024

Dear Abigail Green! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Rating only, no written review.

Laura · 18 June 2022

Agent replied · 17 June 2024

Dear Laura Taylor! Thanks for the amazing review and star rating! All the best, Customer Care Team

5/5

Google

Rating only, no written review.

Philip · 18 June 2022

Agent replied · 17 June 2024

Dear Philip Shaun Temple, Thank you for the great review of our Romans Estate Agents Wokingham team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Eugene · 18 June 2022

Agent replied · 17 June 2024

Dear Eugene Fun, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Wokingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

Nicky · 11 May 2022

Agent replied · 23 October 2024

Dear Nicky,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

1/5

Google

Rating only, no written review.

Anna · 18 June 2021

Agent replied · 17 June 2024

Hi Anna Singh, Thanks for taking the time to leave a review for us and our team at Romans Estate Agents Wokingham. We're sorry that you haven't been completely satisfied, we would really like to look into this for you. Could you please get in touch with us on 01344 753104 or alternatively write to us at customerrelations@lrg.co.uk to allow us to do this. Many thanks, Romans Estate Agents Wokingham.

1/5

Google

Rating only, no written review.

Sameera · 18 June 2021

Agent replied · 17 June 2024

Dear Sameera Elgiriya Pathiranage, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1/5

Google

Rating only, no written review.

Piero · 18 June 2021

Agent replied · 17 June 2024

Hi Piero Italiano, Thanks for leaving a review about your experience with us here at Leaders. We're sorry that you haven't been happy with the dealings you've had with us. Could you please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk with the details so we can take a look into this for you? Many thanks, Romans Estate Agents Wokingham

4/5

Google

Rating only, no written review.

Dal · 18 June 2021

Agent replied · 17 June 2024

Hi Dal Dhillon! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Wokingham

5/5

Google

Rating only, no written review.

Aasif · 18 June 2021

Agent replied · 17 June 2024

Hi Aasif Javaid! Thanks for the amazing review and star rating! All the best, Romans Estate Agents Wokingham

1/5

Trustpilot

White sock agents ...the new Mann & Co.

Rating only, no written review.

Robert · 20 March 2021

Agent replied · 23 October 2024

Dear Mr Howell,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

1/5

Google

Rating only, no written review.

Mari · 18 June 2020

Agent replied · 17 June 2024

Hi Mari, we're saddened to see that our team in Wokingham have received a low star rating following your experience with them, if you could provide information to us this will give us the chance to see if there is anything we can do to improve your experience with us and if necessary refine our services moving forward. Please either reach out to me via email at jgilliland@romans.co.uk or phone me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Romans

1/5

Google

Rating only, no written review.

Ross · 18 June 2020

Agent replied · 17 June 2024

Hi Ross Allen, we're saddened to see that our team in Romans Estate Agents Wokingham have received a low star rating. We'd really like to address this situation with you as we want to see how we can turn your experience around and improve our services moving forward. If you are willing to do so then please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Romans Estate Agents Wokingham.

2/5

Google

Rating only, no written review.

Prasad · 18 June 2020

Agent replied · 17 June 2024

Good afternoon Prasad Mohare, We're so sorry that you haven't been happy following your experience with us. We understand that the branch have been in contact with you and the issues you encountered have now been rectified. We wish you all the best in your new property. Thank you.

3/5

Google

Rating only, no written review.

Tracey · 18 June 2020

Agent replied · 17 June 2024

Hi Tracey, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk

3/5

Google

Rating only, no written review.

Rafay · 18 June 2020

3/5

Google

Rating only, no written review.

Henry · 18 June 2020

Agent replied · 17 June 2024

Hi Henry, thanks for taking the time to leave us a review about us and our team in Wokingham. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide more feedback, either contact us on 01344758596 or write to me at jgilliland@romans.co.uk Kind Regards, Romans

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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