Trusted Agent profile · Woking

Stirling Ackroyd Woking reviews

4.3

★★★★★ Great

1,367 reviews across 2 platforms

4 Commercial Way, Woking, GU21 6ET, GU21 6ET

Stirling Ackroyd's office in Woking, at 4 Commercial Way, is rated 4.3 out of 5 across 1,367 reviews on two platforms.

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3.3 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

1,331

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great guy

Great guy. Polite helpful and proactive. Thank you David.

Jules · 16 March 2023

5/5

Trustpilot

Nick and Martin were extremely helpful…

Nick and Martin were extremely helpful and proactive in getting the sale through. Best agents I have dealt with. T

Terry · 24 November 2021

5/5

Trustpilot

Nicole is great - and so is Stirling Ackroyd

Townends and now Stirling Ackroyd following the rebrand has been my property manager and agent since 2006. They have been highly effective in securing tenants and managing the property. In particular I have worked closely with Nicole who is an excellent, and extremely responsive property manager. She makes my life as a landlord alot less stressful and she is great at making sure tenants are well looked after.

Property · 23 November 2021

1/5

Trustpilot

Service was fine until something went…

Service was fine until something went wrong with a parking permit. Then suddenly nobody can help. All I’ve requested is a new permit and now there’s no responses to email!

Ciaran · 26 August 2022

Agent replied · 28 October 2024

Hi Ciaran, if you still need help getting the permit please get in touch using help@stirlingackroyd.com and we will do what we can to speed things along. Amber

5/5

Trustpilot

Sufina Akter was very responsive and…

Sufina Akter was very responsive and helpful.

Mario · 24 April 2023

5/5

Trustpilot

Excellent

Nelson was really helpful. Thank you for his help. Everything was perfect

Sandra · 29 October 2022

5/5

Trustpilot

Many thanks to David Harvey for his…

Many thanks to David Harvey for his help!

Ekin · 24 February 2023

5/5

Trustpilot

Best letting agents!

I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!

Pasquale · 4 July 2017

Agent replied · 28 October 2024

Thank you Pasquale - we appreciate the feedback

1/5

Trustpilot

Untrustworthy agents

Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.

Mario · 17 January 2023

Agent replied · 28 October 2024

Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber

5/5

Trustpilot

Great service and understanding

I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!

James · 21 September 2022

5/5

Trustpilot

Prompt and efficient service from Marty…

Prompt and efficient service from Marty and team.

Harvey · 14 February 2023

5/5

Trustpilot

Professional and informative

Professional and informative, kept my partner and I updated through the whole moving process. Big thanks to Foz.

Ren · 29 November 2021

5/5

Trustpilot

Great experience

I recently contacted head office and spoke to a lovely lady called Ashley. From the start to the end she was fantastic. She clearly explained the process and made me feel at ease. I feel she really took the time to find out what my needs are. She clearly knows her job very well. Overall the service was 10/10 and I will definitely being recommending her.

Sarah · 22 November 2021

5/5

Trustpilot

Highly recommended

I would highly recommend Kieran Hogan to anyone looking to buy or sell after helping my family recently

Rosa · 22 November 2021

5/5

Trustpilot

Abby Gooptu

Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)

Sara · 4 October 2018

4/5

Trustpilot

I have been dealing with Freddie from…

I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.

Stuart · 22 September 2023

5/5

Trustpilot

A great company to work with

We work very closely with Joe Robinson to ensure the reapit is used efficiently throughout the entire company. Stirling Ackroyd are a great company to work with, the brand is very strong in the area and were delighted to work with them here at Reapit

Mark · 13 July 2017

Agent replied · 28 October 2024

Thanks Mark, we love Reapit too. A valuable tool for our teams.

1/5

Trustpilot

Avoid

Not a good experience. I have had two properties which they have managed for me for a few years. I have lost count of the errors, omissions, failures to follow-up on instructions and total mis-management. Their customers tenants and landlords deserve much better. As this situation has been going on for sometime, I think its the leadership in this business that need to change: - smell the coffee and leave

Anthony · 15 December 2020

5/5

Trustpilot

Great service!!!

I received great service from Stirling Ackroyd. I bought 2 houses with them. I have started to use their service for getting new tenants for my flat. Toby, Archie and Cheveiz are doing very good job. They are very helpful and friendly. I would highly recommend Stirling Ackroyd to my family and friends.

Joanna · 20 April 2023

5/5

Trustpilot

excellent property manager

A big thank you to my property manager Violeta Gordejeva. My boiler was broken and left me with no hot water nor heating. A couple of hours after I wrote to Violeta, she has contacted the contractor, and it got fixed the next day.

Ange · 7 December 2023

1/5

Facebook

We rented this property. We have calling for 3 weeks. Wach maching is broken no return. Your laundry is wet this is their duty for for the fist time. We have encountered such a troublesome situation key the mailbox doesnot open the door is troubled the refrigerator freezes and air condination is not work everthink is very terrible.

Muazzez · 14 October 2022

5/5

Trustpilot

Great professional staff in particular Cheveiz Javaid

I have had a number of telephone conversations with Cheveiz Javaid who has provided great advice relating to current property and rental markets. Cheveiz has always shown professionalism and very knowledgeable in his area. I look forward to working with Stirling Achroyd hopefully in the near future

Rajaish · 12 September 2023

5/5

Trustpilot

Quick response and very helpful

I put in a request to speak to someone regarding potential flats for sale and the following morning received a call from David who was very helpful and provided guidance me into what my partner and I needed to do next as first time buyers.

Katie · 30 October 2023

5/5

Trustpilot

Grateful for the continual contact!

Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.

Isabella · 20 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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