Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUntrustworthy and unprofessional
This property agency is unscrupulous, unprofessional and misleading in order to get you to sign leases for the properties that they manage.
I moved into a property that they managed in St John’s wood that was not cleaned properly, in disrepair and had the landlords residual effects (including toilet brushes!) upon moving in. The next 4 months was the most disappointing in my history of renting in London. I would never trust this agency.
Save yourself time and money (now in a legal dispute) and avoid this agency.
UPDATE to the Reply: As you can see from the response, the property managers also fail to comply to the legal process of a dispute and how the arbitration process works. Their lack of compliance to the law is astounding!
Ms · 1 March 2023
Agent replied · 22 July 2025
Ms. NERISSA NAIDU and Mr. NILESH MOODLEY. Thank you for your kind review on our company, it is a shame you decided to run off without handing back your keys or paying your rent. As you are still legally bound by the lease you signed and your apartment is empty, I do hope you respond to our solicitors and pay the rent and costs you owe.
★★★★★ 1/5
GoogleThis property agency is unscrupulous, unprofessional and misleading in order to get you to sign leases for the properties that they manage.
I moved into a property that they managed in St John’s wood that was not cleaned properly, in disrepair and had the landlords residual effects (including toilet brushes!) upon moving in. The next 4 months was the most disappointing in my history of renting in London. I would never trust this agency for sales or lettings.
I am now in a legal dispute because of their poor management. Save yourself time and money, and avoid them at all cost.
Nerissa · 23 March 2023
★★★★★ 1/5
GoogleHad the worst nightmare of my life when they gave me an apartment absolutely infested with Bedbugs….. I asked for immediate return of my deposit and it took them more than 2 months to do it ONLY after the local council intervened.. Made me homeless and had the audacity to question me for complaining.. Absolutely incompetent. Please avoid at all costs.
Purva · 22 March 2024
★★★★★ 5/5
GoogleHad a great service from Hamza in the sales team. He was patient, knowledgeable and straight to the point.
Lauren · 23 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Mohammad · 11 January 2026
★★★★★ 5/5
TrustpilotAmazing
amazing team
Mohammad · 22 December 2025
★★★★★ 1/5
GoogleVery poor. Very nice when moving in but after always have a problem to help the tenants with any problems.
Bar · 24 March 2016
★★★★★ 1/5
GoogleFraudulent practice
Big · 23 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Zazzi · 23 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
