Trusted Agent profile · Witney

David Moore Lettings Witney reviews

2.9

★★★★★

29 reviews across 2 platforms

10, Corn Street, Witney, OX28 6BL

David Moore Lettings's office in Witney, at 10, is rated 2.9 out of 5 across 29 reviews on two platforms, including 28 Google reviews rated 3.0.

Google logo

3.0 / 5

28

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Witney office, from every platform, shown as written. First names only.

5/5

Google

What an excellent service from David Moore Lettings. David, Liz and Joanne were all extremely informative and helpful; what is usually a quite stressful time was made that much easier with their help. David's expert knowledge of the local housing market and the properties he represents ensured my partner and I were thoroughly prepared. Liz and Joanne provided timely and accurate information to any questions I had and prepared the contract quickly, explaining the process from start to finish. If you are looking to rent in the Oxfordshire area I highly recommend checking out David Moore Lettings.

Gary · 13 April 2024

1/5

Google

I would be seriously concerned about the safety of anyone renting from this letting agency. They let us a property that had life threatening concerns (one example is the only door to exit a second story property having shifted so much only one person in our family was physically strong enough to open it - an obvious fire hazard that existed at the point of move in). When we moved out they tried to keep our deposit to pay for renovations/upgrades to the property that were clearly noted as being present on the move-in assessment. When we argued it (with photo evidence) they threatened to take us to arbitration. As soon as we told David Moore we would be happy to present our evidence in arbitration they gave us back the entire deposit. I don’t think anyone appreciates being threatened with empty lies. Staff is unhelpful and has no knowledge of the properties. Also, the properties currently being advertised are using out of date photos that don’t accurately represent the state of the home. Since there is no option to rebuttal replies from the agency, I will put this here. Several reviews below state that David Moore is demeaning and you can clearly see that to be accurate from the way he is comfortable speaking to clients when they leave a review. A better approach would be to rectify the many issues raised here. There’s a reason this letting agency has only 3 stars, as another person has said, reviews don’t lie. I do truly hope, David, that you can find time to reflect on the truths that have been spoken here by many people and move on more positively in the future.

E · 14 April 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. I would point out however that you were aware from the beginning of your tenancies that we function as a tenant-find only service for the properties in which you resided. This was clearly marked on the front page of your tenancy agreement. I am extremely concerned that you would make accusations regarding ‘life threatening concerns'. All properties rented through David Moore Lettings are compliant with rental legislation. There were no deductions from your deposit for items which were not clean when you left the property, and which subsequently had to be rectified at cost to the landlord. We allowed you access to the property after your tenancy had ended so that you could rectify the cleaning issues. The photos that are currently being used are for marketing purposes only whilst improvements are made to the property, and we would always recommend viewing before applying for a tenancy. I would vehemently deny that staff were unhelpful to you or had no knowledge of the property, we were always in close communication with you and responded quickly and courteously. It is a shame that you have decided to give a very unbalanced and one-sided review.

5/5

Google

My boiler broke earlier in the week and the lovely people at David Moore quickly got someone out the same day. Unfortunately the part wasn't available for a few days during a particularly cold snap, they kept on chasing to try and get the part sooner, offered to get me some heaters. Basically, they were really on it and I feel like if ever something were to go wrong, they're quick and efficient and also super friendly which I love. Thanks guys!

Liz · 14 April 2023

Agent replied · 13 June 2024

Dear Liz, thank you for the lovely feedback and we are always happy to help.

1/5

Google

Don't waste your time or money using this agency. Next to no communication, left us in the freezing cold throughout winter because they couldn't be bothered to email us back leaving us with a cold damp home. Chased us for identification for us living in the house 6 months after moving in, something we provided when we signed the lease, clearly no organisation and massive lack of professionalism. Such a sour taste left from using this agency & if we had read reviews prior to renting we would've steered clear.

Katherine · 16 August 2024

1/5

Google

Terrible ! Rented many times many different agents and never have they been as shambolic as david moore. Trying to get ahold of them when you need to pretty much impossible. Got no heating or hot water in winter try being given the run around for a week and then when the landlord does contact you he hasn't really got a clue whats happening, thanks david. If they want something from you they'll pester and hound you non stop even finding reasons to try and pop round but when you ask them something simple as any updates on my deposit ? Nothing , nada just no reply. They're even taking things from the deposit that were not mentioned or photographed on the final inspection to add insult to injury. Maybe one day david will reply about the deposit who knows ? The property's not up for let online anymore so perhaps the new tenants are in and he's trying to pocket it wouldn't put it past him. Use a reputable letting agent save the headache

Benjamin · 16 August 2024

5/5

Google

David has managed rental property for us for 10+ years and provide excellent service. They're very diligent, thoughtful and careful. They attract and retain reliable long-term tenants who look after the property - a win for both landlord and tenant.

Chris · 14 April 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave your complimentary review, it really is much appreciated. Kind regards.

1/5

Google

Sham of an agency. We were told not to tell the local council we had moved in, because the house wasn’t listed. Obviously we did tell the council and were then liable for the council tax, which had not been included in the bills. Very stressful tenancy and unhelpful staff. Also worth noting the 5* review from “Eamon” is from an employee. Untrustworthy.

James · 14 June 2022

1/5

Yell

NEVER use this agency

This letting agency is so unsafe. I have never been treated so terribly. The owner actually threatened us and then backed down when he realized we weren’t going to be intimidated into giving him money illegally. They let us a property with multiple fire safety issues. Please, for your own safety, avoid at all costs.

EbE-4 · 28 September 2022

5/5

Google

We have used David Moore Lettings for at least 15 years, there knowledge of the rental sector

Pauline · 16 April 2023

Agent replied · 13 June 2024

Thank you very much for leaving a review. Kind regards, David Moore Lettings.

5/5

Google

Excellent service, always keep me informed, any issues with the property resolved speedily. Definitely recommend this business.

John · 14 April 2023

Agent replied · 13 June 2024

Thank you very much for taking the time to leave a review. Your kind words are appreciated. David Moore Lettings.

5/5

Google

Excellent service for both Landlords and Tenants. Highly recommended.

Nicholas · 16 April 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave a review. We are delighted that you are pleased with our service and would recommend. Kind regards.

1/5

Google

Sham of an agency. We were told not to tell the local council we had moved in, because the house wasn’t listed. Obviously we did tell the council and were then liable for the council tax, which had not been included in the bills. Very …

James · 16 April 2022

1/5

Google

Reviews don’t lie, avoid as we will do once the years out.

Wayne · 14 June 2022

Agent replied · 13 June 2024

Hi Wayne. Thank you for taking the time to leave a review, it's a shame you have not contacted us directly to discuss any issues associated with your new tenancy. If you would like to discuss we can be contacted on 01993 779545 or info@davidmoorelettings.co.uk

5/5

Google

This is a lovely independant letting agency who have very friendly staff. I was given really useful information and assistance that made the search for property very easy. Nothing was to much trouble for the staff. The selection of property was just what I was looking for and making appointments was very easy.

Eamonn · 15 June 2019

1/5

Google

As a landlord I would avoid like the plague. David will never respond unless he is unhappy about something. He decided to use the deposit given by my tenant (which was not held by dps as promised) to pay their rent. Told me it was his …

Mike · 16 April 2021

5/5

Google

A fantastic service staffed by fantastic people who really look after their tenants,

Kim · 16 April 2020

Agent replied · 13 June 2024

Thank you for leaving a review. Kind regards, David Moore Lettings.

1/5

Google

Absolute sham of a lettings agent, the first property we looked at wasn't fit for a pack of foxes nevermind a young family, he wasn't happy when we refused it and made no attempt to hide the fact ! AVOID

Paul · 15 June 2018

1/5

Google

Made the mistake of renting a really nice flat that was being LET through David Moore. The flat was lovely but the man is horrible. Very rude and condescending. Hopefully people reading this won't make the same mistake.

Belty007 · 15 June 2019

5/5

Google

Friendly and helpful staff. I rented a flat from them in a very special condition that I didn’t have enough time and was in rush. They did their best to facilitate the check-in and referencing process.

Mehran · 15 June 2019

1/5

Google

Not help full at all very judgemental and obvious about it too

Jak · 15 June 2016

5/5

Google

Recommend 👍👍👍 …

Vk · 5 March 2025

1/5

Google

Rating only, no written review.

Grizzy091 · 13 April 2024

5/5

Google

Rating only, no written review.

Simeon · 13 April 2024

1/5

Google

Rating only, no written review.

Bárbara · 16 April 2022

Agent replied · 13 June 2024

Dear Barbara, thank you for taking the time to leave a review. Unfortunately you haven't made any comment so at this stage I am unable to assist, however if you would like to discuss please contact 01993 779545 or … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read David Moore Lettings's Google reviews

Questions about David Moore Lettings Witney

How many reviews does David Moore Lettings Witney have?

David Moore Lettings's Witney office has 29 reviews across two platforms: 28 on Google, 1 on Yell.

What is David Moore Lettings Witney's rating?

David Moore Lettings Witney is rated 2.9 out of 5 across all 29 reviews, and 3.0 out of 5 on Google from 28 reviews.

Where is David Moore Lettings's Witney office?

David Moore Lettings Witney, 10, Corn Street, Witney, OX28 6BL.

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