Trusted Agent profile · Witham

Beresfords Lettings reviews in Witham

4.6

★★★★★ Excellent

932 reviews across 2 platforms

29 Newland Street, Witham, CM8 2AF

Part of Beresfords, see every office.

Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 932 reviews on two platforms, including 185 Google reviews rated 4.6.

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4.6 / 5

185

Reviews on Google

This office

Trustpilot logo

747

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Witham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Beresfords was recommended to me by a…

Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in their office and responding quickly to my email enquiries. Finally my property was let out within three weeks which was above my expectations and an excellent result.

Emilia · 4 October 2026

Agent replied · 11 October 2026

Hi Emilia Thank you for providing us with your detailed feedback. I am pleased that you found the process of renting out your property to be a positive experience and that our lettings staff kept you fully informed of progress along the way. We very much appreciate your kind words and look forward to supporting and working with you again in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Thumbs up to Jazmin in charge of visit bookings

Jazmin has been great with the booking emails. She always send a reminder at least 5-6 weeks prior and when I've needed to reschedule, she has been able to work with my plans.

Oluwatosin · 26 May 2026

Agent replied · 4 June 2026

Hi Oluwatosin Thank you so much for your recent review. It's great that you have been happy with the service provided to you by Jazmin and she has been able to accommodate your requests to reschedule appointments when necessary. I know she will very much appreciate your kind words. Steven Bond Managing Director - Residential Lettings

5/5

Google

Very helpful and experience. Kevin was amazing especially when we thought there was going to be an issue he was on the case to make sure we was aware of what was going on. Thank you for all your help in getting the sale completed.

Louise · 16 February 2026

Agent replied · 16 April 2026

Hi Louise, Many thanks for taking the time to post your 5 star review for Kevin, Branch Manager at our Witham office. With many years of experience within the industry, … More

5/5

Trustpilot

Barbara was professional and friendly…

Barbara was professional and friendly and made me feel at ease in my home.

Dee · 22 September 2026

Agent replied · 25 September 2026

Hi Dee Thanks so much for posting your feedback. I know that Barbara will appreciate your kind words following her recent visit to your property to carry out her inspection. We all appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

1/5

Trustpilot

Tried numerous time to book a viewing…

Tried numerous time to book a viewing with this company. Beresford. But they insist that I cannot unless I use their own mortgage advisor / broker. They constantly want to upscale me with their services. Rather than focus on what I am asking for. So hit a brick wall . Cannot view the house to make an offer on it. Time wasters.

John · 22 September 2026

Agent replied · 11 October 2026

Hi John, Having seen you recent 1 star review, it is naturally disappointing to note your comments made within. I cannot locate a file for you as I have not spoken with you directly and am unsure which one of our offices you may have dealt with? Whilst I do not know which property you wanted to view, I would point out that many of our sellers ask us to financially qualify potential viewers ahead of confirming viewing arrangements. Sellers want peace of mind knowing that people can afford to buy their property, should they wish to place an offer. Financial qualification with Flagstone Financial is free and there is no obligation to use the mortgage advisor. It is the buyer’s choice as to whether they wish to have further conversation about other suitable mortgage products and whether they can save money. From a buyer’s aspect, once they have spoken to our mortgage advisor, they will be in the strongest possible position should they wish to place an offer. Please understand we are carrying out our due diligence, as requested by the seller. This will be explained to every potential viewer who will be offered the opportunity to meet with one of our advisors or if they are unable to attend the local office, we will arrange an appointment via video call. If a potential viewer is resistant to speaking to our advisor, we will accept a current ‘agreement in principle’ from a lender, outlining the appropriate loan amount as evidence of borrowing. In cases where someone is also reluctant to provide this documentation, we will present the evidence to a seller. It is then the seller’s choice as to whether they wish to accept the viewing or not. I trust this clarifies the process. Should you wish to discuss this matter further with me, please contact me on a.horsley@beresfords.co.uk. Alison Horsley, Customer Service Director.

5/5

Trustpilot

Efficient and helpful

Jazmin was efficient and helpful in dealing with various checkout and maintenance issues leading up to the arrival of a new Tennant. She responded quickly to my various questions and kept me informed of progress.

Paul · 23 April 2026

Agent replied · 4 June 2026

Hi Paul, Thank you for providing your recent feedback. I was pleased to read that you have been happy with the service provided by Jazmin during your recent checkout and maintenance issues prior to the arrival of a new tenant. It was great to hear that she was efficient in her responses to your queries, keeping you well informed of progress throughout. I know she will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Excellent

Everytime I deal with Ross at Beresfords he is always so helpful. There is never anything that is too much trouble. He explains all my options and goes above and beyond to make sure I fully understand and have everything how I want it...

Sharon · 9 February 2026

Agent replied · 12 June 2024

Hi Sharon Thank you for your recent review. It is great that you have been impressed with the service you have received from Ross during your recent dealings with him. We invest heavily in our staff training, so it is always pleasing to receive feedback when a member of our team goes above and beyond to assist their client. I know he will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Rylie is very helpful and knowledgeable…

Rylie is very helpful and knowledgeable about the local rental market and has made the experience of renting my property extremely straightforward and stress free. Thank you Rylie.

Nicholas · 26 May 2026

Agent replied · 25 December 2025

Hi Nicholas Thank you very much for providing us with your feedback. It's great that the process of renting your property was made less stressful due to the service provided to you by Rylie who was able to assist you efficiently, providing guidance and support along the way. I know she will very much appreciate your kind words. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

100% experts

I recently moved into my new home with the help of this exceptional letting agency, and I’m incredibly grateful for the smooth and professional service I received.A special mention goes to Lauren T, who made the property viewing process so seamless. She was knowledgeable, approachable, and took the time to address all my questions, making me feel confident about my decision.I’d also like to thank William and Ella, who were amazing in handling the documentation and other administrative matters. They ensured everything was completed efficiently, kept me updated throughout, and made what could have been a stressful process feel completely manageable.The entire team was friendly, responsive, and dedicated to providing excellent service. I highly recommend them to anyone looking for a reliable letting agency. Thank you, Lauren, William, and Ella, for making my move such a positive experience!

Pavithra · 18 December 2024

Agent replied · 26 December 2024

Hi PavithraThanks so much for taking time out to provide your detailed feedback. I am so pleased that everything progressed smoothly for you and you found the approach of our staff both helpful and professional.I know the staff concerned, especially Lauren T will be very grateful for your kind words and 5-star rating.I am pleased that you would not hesitate in recommending us to others and can I take this opportunity of wishing you all the very best in your new home.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Best Service

I recently had the pleasure of working with Beresfords, and I wanted to share my feedback. My experience was excellent, particularly due to the professionalism and support provided by Natasha Haywood.Natasha was attentive, knowledgeable, and always available to address my queries throughout the process. She ensured everything went smoothly and kept me informed at every step. Her friendly and professional approach made the entire experience stress-free and enjoyable.Thank you for providing such outstanding service. I will definitely recommend Beresfords to others and would be happy to work with you again in the future.Kind regards,Anwar Hussin

Anwar · 13 December 2024

Agent replied · 26 December 2024

Hi AnwarThanks so much for providing detailed feedback following your recent dealings with our lettings department in Chelmsford, but especially Natasha. I am pleased that you found her attentive, knowledgeable and professional and that everything proceeded without issue. It's great that you would recommend Beresfords to others and we all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

**Review for Amy from Beresfords…

**Review for Amy from Beresfords Property Inspector - 5 Stars**⭐⭐⭐⭐⭐I recently had the pleasure of working with Amy from Beresfords for a property inspection, and I couldn't be more impressed with her professionalism and expertise. From the moment we connected, Amy was incredibly responsive, answering all my questions with patience and clarity.During the inspection, Amy demonstrated an exceptional eye for detail, meticulously going through every nook and cranny of the property. She provided valuable insights about potential issues and how they might affect the property's value. Her thoroughness gave me peace of mind, knowing I was making an informed decision.What stood out the most was Amy's ability to explain complex terms in an easily understandable way. She took the time to walk me through her findings, ensuring I fully grasped the condition of the property. It's clear that she is passionate about her work and genuinely cares about her clients' interests.Furthermore, the report I received afterward was well-structured and comprehensive, including clear photographs and detailed descriptions. It was a fantastic resource that made it easy to reference later.Overall, I highly recommend Amy from Beresfords for anyone in need of a property inspection. Her professionalism, expertise, and dedication to her clients truly set her apart. Thank you, Amy, for making this experience so positive!

Fanthaisticks · 13 November 2024

Agent replied · 26 December 2024

Thank you so much for taking the time to provide us with your detailed feedback following your recent dealings with Amy. It's great that you found her approach professional and throughout your experience she was very responsive. Her attention to detail when preparing her reports is reassuring. As a Company we invest extensive time in providing comprehensive training to our staff. Therefore, when receiving such feedback it is reassuring to know that Amy has put in place all that she has learnt. I know she will be very grateful for all your kind words, as we all are for the continued business that you provide to us.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Top class service

As always Debby and her team do their best to find a suitable tenant and make the experience for me, the landlord, as painless and simple as possible, given the current multitude of complications involved, quite a feat.

John · 16 February 2026

Agent replied · 25 February 2026

Hi John Thank you so much for posting your review. I know our lettings team in Braintree will be extremely grateful for your kind words. As a valued client, we strive to provide the best possible service in searching for the most suitable tenants for our landlords, and in your particular case it is great to know that Debby and her staff were able to overcome any obstacles you had along the way. We very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Thank you, Ella Xx

Ella was excellent throughout my tenancy referencing process. She made everything completely smooth, was always available to answer my questions, and ensured it was a pleasant experience from start to finish. Highly recommended, extremely helpful, and friendly!

InPost · 10 October 2026

5/5

Trustpilot

I recently dealt with Lauren Mobsby for a contract renewal

I recently dealt with Lauren Mobsby at Beresfords and was very impressed with the level of service provided. Lauren was professional, responsive, and proactive throughout the process. Communication was clear and timely, and any queries were handled efficiently.

Shahjahan · 13 February 2026

Agent replied · 25 February 2026

Hi Shahjahan Thank you for providing your recent feedback. It is great that you have been happy with the service you have received from Lauren during your recent renewal and that she kept you well informed of progress throughout the process. I know she will be extremely grateful for your kind words and it is great that you would not hesitate in recommending her to others. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Fantastic service!!

Abbie was fantastic on her house inspection today. She was prompt on time and very professional. Thank you Abbie look forward to dealing with you again in the future!

DC · 24 April 2026

Agent replied · 4 June 2026

Thank you for providing us with your recent review. I am pleased that Abbie was prompt and efficient during her recent inspection at your property and that you have no hesitation in working with her again in the future. I know she will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Best Letting Service

I have been with Beresfords for 5 years renting as a tenant and always had prompt support from them as they managed the property. Recently I have had serious medical issues and on discharge from hospital I was informed that the landlord was no longer going to rent out the property due to their own personal reasons, this for me could not have come at a worse time. Debbie Barnes from Beresfords was nothing short of amazing as she reassured me that they would find another suitable property in the timescale given she displayed empathy and genuine understanding for my situation. She then seeked out a landlord with a property in my complex and made a move possible. Not only was the property and upgrade of my current one it was far more suitable for my personal needs. Then Christine Sorrell took over and managed all the paperwork, what was great about this experience was the level of communication from Christine, she followed up with emails so I was constantly aware of how the proccess was going, this left me with zero anxiety and reassured. From start to finish I was in a new property within 6 weeks of being informed my current tenancy was going to end. I cannot thank Debbie and Christine enough as they really helped me through a challenging period of my life, finding a suitable property, updates throughout. The reassurance given when leaving my previous property has been managed effortlessly also. If I have to move in the future I will only use Beresfords Lettings from now on, no other company is this good!

Matt · 29 October 2024

Agent replied · 26 December 2024

Hi MattI wanted to reply personally to the recent review that you posted. Firstly, I am sorry to learn that you have been unwell and wish you well in your recovery. Clearly the notice to vacate from the landlord came at a very difficult time and I am pleased that you felt our lettings team in Braintree understood your situation and did everything possible to secure a positive outcome. It's great they found you an alternative property to rent very quickly and that everything proceeded without issue, which I am sure taking into consideration recent medical issues, this was very reassuring. I am pleased that you would not hesitate in using our services again, but in the meantime I hope you are very happy living in your new property.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Jazmin Jaycock was extremely helpful…

Jazmin Jaycock was extremely helpful with checkout when my tenants had left the property. Answered any questions I had and helped me quickly and throughly.

Pela · 21 May 2026

Agent replied · 4 June 2026

Hi Pela Thank you for your recent feedback. I was pleased to read that you have found Jazmin to be helpful and efficient whilst assisting with the checkout of your previous tenants. I know she will very much appreciate your kind words and we look forward to assisting you further in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

A Star is Born ! Brilliant Service at Beresfords

We have never let a property before.We walked in off the street and were met by Charlie Richardson.He suggested a flat which turned out to be beautiful and which we have agreed to taking.What we liked especially about Charley was not only that he was so personable but he explained everything with great clarity and respected the fact we were novices never assuming that we knew everything about the procedure.He is a young person with a lovely manner.In short Beresfords are truly fortunate to have such an outstanding employee.Paul and Nicola

Paul · 26 September 2024

Agent replied · 28 October 2024

Hi Paul,Thanks for taking time out to provide us with your detailed feedback. I am pleased that Charlie made a good impression and that you felt he was genuinely interested in assisting you. I know that he will be very grateful for your kind words as we all are for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service by Hanna Grant.

My wife and I have been landlords of a property that has been fully managed by Beresfords. ( No 14 @ RM3 7UD ) for the last seven years. Our confidence with Beresfords was recently revived whilst dealing with Hanna Grant. She has that enviable ability to be professional yet balanced with a very friendly manner. Thank you Hanna. We wish her every success in her career as she is a great asset to Beresfords..

Brian · 5 December 2024

Agent replied · 26 December 2024

Hi BrianMany thanks for taking the time to provide us with your detailed feedback and it's great that we have been working with you for the last 7 years. I was pleased to read that you have been impressed with the approach of Hannah and we very much recognise the valuable contribution that she makes to our business. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great service

My fiancée and myself would like to thank Beresfords and all their letting consultants who were involved in finding us our beautiful flat. A special thank you to Debby, Jack, Joe and Christine amongst others for all their hard work and dedication. They are doing a brilliant job and we would definitely like to recommend Beresfords to anyone looking for a property to rent or to buy. Thank you again for all your support and assistance. From Yogesh & Veroshka.

YOGESH · 4 September 2024

Agent replied · 28 October 2024

Hi YogeshI am pleased that our lettings team in Braintree found you a nice apartment to rent. It's great that you felt they did a good job and we very appreciate that you would not hesitate in recommending us to others. We hope you are happy in your new home.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Tenancy Check Out- Charlotte

We have just moved out of the flat we rented for 2 years, Charlotte was our point of contact throughout the process and has been amazing! She was at the end of the phone to answer any questions and give advice, she has been super helpful at a stressful time!

Remi · 19 September 2025

Agent replied · 25 September 2025

Hi Remi Thank you for providing your detailed feedback. I was pleased to read that Charlotte was able to assist you efficiently and promptly during your recent check out process regarding the departure of your rental property. Charlotte is a great asset to the business and we invest heavily in staff training. We all very much appreciate your kind words and 5-star rating and hope to work with you again in the future. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Awesome!

Hannah was wonderful dealing with the end of the tenancy. The property was left in an unexpected state and she took a lot of care in documenting everything, giving recommendations for next steps and clarifying all my questions and concerns (it was the first time I've rented a property so a lot was still new to me). I've had a lot of great experiences with Beresfords over the last couple of decades, this is yet another one to add to the list!

Adam · 20 August 2024

Agent replied · 12 June 2024

Hi Adam,We appreciate you taking time out to provide your feedback. I am pleased that you felt the service provided by our lettings team in Brentwood and Shenfield was fast and efficient and I know the entire team, but especially Eleanor and Holly will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Credit to Olivia and the team at Witham Beresfords, they were all super helpful and kept me informed every step of the way. Thankyou 👏 …

Lewis · 9 April 2026

Agent replied · 16 April 2026

Many thanks Lewis for posting your 5 star review for Olivia and the team at our Witham office. The team all work hard to provide the best possible customer care, guiding and supporting throughout the journey. They will appreciate your kind comments and look forward to assisting you again in the future. Alison Horsley, Customer Service Director

5/5

Trustpilot

First class service start to finish

My partner and I could not be happier with Beresfords, in particular Alice! The experience in finding a home was stress-free and we were well informed by Beresfords during the whole process. I love how personable the team had been, whilst maintaining a very professional approach. I can’t sing Alice’s praises highly enough, she helped to keep things moving along, provided updates regularly, and has such a positive outlook. She made sure the whole team were updated so communications with her colleagues were easy as well (Steve was a great help also!) I would definitely recommend Beresfords to anyone looking to find a new home, and am very thankful that Alice made this all happen so easily! Thank you very kindly!

Matt · 10 July 2024

Agent replied · 24 August 2024

Hi MattI wanted to reply to you personally to thank you for taking the time to provide us with such detailed feedback regarding your recent dealings with us. I am so pleased that you found our staff supportive throughout the entire process, especially Alice. It's great that you would definitely recommend Beresfords to others and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

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