Every review we hold for the Wisbech office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotFenland council compliance team I award…
Fenland council compliance team I award my jobsworth cap to. Following the death of my husband asking me if I’m still the only 1 in the property. It’s been less than 3 months and the wounds are still sore very highly insensitive of you. You would have originally received RTI data notification of his death. . I even phoned in and told you myself. I know you only want to screw for more money but I suggest as an ex government employee that you look at the fraudulent and the illegal people first and just don’t dig up my wounds with Salt just yet because you want to get a quick hit and money saving stat for your stats chart and savings.
Maureen · 9 May 2026
★★★★★ 4/5
TrustpilotIncredibly
Incredibly, the customer service is quite lacking in politeness; when you attempt to communicate, they demand silence and frequently cut you off mid-sentence. If you try to interject, they abruptly end the call. The entire team could benefit from training in interpersonal skills, as they seem to lack them entirely. Despite having paid over 800 in the last five months to clear my balance, I'm now informed there's an outstanding amount of almost 700 due to their system update. Astonishingly, they expect more money for minimal effort. I plan to file a complaint.
Art · 30 January 2026
★★★★★ 1/5
TrustpilotFDC is looking to sell green spaces in…
FDC is looking to sell green spaces in Wimblington and surrounding areas for housing developments. In Wimblington is it understood they are selling the small green space down Morley Rd. Does the council not understand residents NEED green spaces and is NOT thinking of the residents already living in the area. If I could give zero stars I would.
SouthCoaster · 4 March 2025
★★★★★ 1/5
TrustpilotAbsolutely shock very very rude when…
Absolutely shock very very rude when you try and speak they tell you to be quite they Interrupt you while you re speaking they talk over you and if you do that to them they hang up on you they all need to go on a people skill course because none of them have people skills and none of them work for there pay just paid over 800 the last 5 months to get up to date all paid off and been told its not I still owe just under 700 still because there system has been updated shocking they want more money for doing 99%less I will be putting in a complaint
Aaron · 20 March 2025
★★★★★ 1/5
TrustpilotSomeone must send the commissioners to…
Someone must send the commissioners to check. What they doing with people's money. They over charged old pensioners. Sending not correct bills. My father 80 years old the woman from Fenland Council took the money over the phone from him. And sent the fake council tax bill. To get more money. They are the scamers
Chinara · 7 November 2025
★★★★★ 1/5
TrustpilotIf I could rate with zero stars I…
If I could rate with zero stars I would. Inept councillors that let a large amount of housing development in Wimblington and beyond without taking into consideration traffic, noise pollution or any infrastructure such as shops, doctors etc.
Nick · 13 January 2026
★★★★★ 1/5
TrustpilotTruly disgraceful
Truly disgraceful. Councils are not allowed by law to make profit from residents. This is the Fenland Council scam. ..you need a new bin for garden waste. You are told you have to 'buy' the bin for £30. You then have to buy a sticker to place on your bin to show you have paid for the service. Then you get a letter thru post and it contains instructions and your bin sticker. The letter clearly states that the bin is not yours, even though you bought it. What they should say is it is £30 to deliver it. The worst part is next...you HAVE TO PAY FOR A WHOLE YEAR, even though you are only getting 6 months of collections. The rest of your payment is SIMPLY TAKEN and so, they are making a profit out of you.....What a good SCAM....wish I'd thought of it
John · 22 September 2020
★★★★★ 1/5
TrustpilotPothole and tarmac madness!!
Does anyone in authority care if rate payer money is just flushed down the drains??
Constantine · 19 March 2025
★★★★★ 2/5
TrustpilotReplies to e-mails
Fenland District Council (FDC) Wrote to me saying they would do something, I found out since they did not. I complained, the answer was not adequate, so I asked to go to a stage two complaint. FDC are supposed to respond in '10 working days'. So far 15+ days and no reply.
Simone · 31 January 2017
★★★★★ 1/5
TrustpilotFenland District Council staff are the…
Fenland District Council staff are the rudest people ive ever come across, IF YOU DONT LIKE YOUR JOB THEN LEAVE, everytime I NEED to ring im blown away by how rude the staff, telephone operators are.
Briony · 21 December 2021
★★★★★ 1/5
TrustpilotAbsolutely dreadful ,appalling…
Absolutely dreadful ,appalling attitudes ,bins not emptied ,call centre staff Absolutely clueless,don't respond to online forms or emails...in a nutshell who do they serve other than themselves. Disgrace.
Danny · 5 July 2022
★★★★★ 1/5
TrustpilotObnoxious
Obnoxious, rude staff. Appalling.
Shar · 26 October 2023
★★★★★ 1/5
TrustpilotDisgusting and the worst council ever!
Consumer · 6 September 2023
★★★★★ 1/5
TrustpilotReally rude staff at this place
Rating only, no written review.
Jenny · 25 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
