Every review we hold for the Wirral West office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleOur initial meeting with Rebecca was very positive. The team were efficient, proactive and extremely helpful in getting our home prepared and sold before it had even officially gone on the market.
Unfortunately, once the sale was agreed, our experience changed significantly. Communication became very poor, and we often felt that we were left chasing for updates rather than being kept informed. There were occasions where communication between the sales team and our onward purchase team appeared to break down, and our Sales Progressor, Susan, did not provide the level of support or urgency we expected when progressing the sale.
Despite being in a very straightforward two-person chain, with first-time buyers purchasing our property, every decision seemed to take around two weeks to move forward. We were regularly left waiting for answers while little appeared to be happening. We later found out through our onward purchase team that Susan had moved offices and that someone else would be taking over our sale, which added further uncertainty.
Things became particularly difficult when our buyers began requesting price reductions. Rather than feeling supported in negotiations, we were advised by John to accept whatever was put forward to keep the sale moving, with the suggestion that we would recover the cost on our new home. This left us feeling that the compromise and pressure fell entirely on us, rather than there being a balanced negotiation.
Over the six months it took to complete, we spent a considerable amount of time chasing for updates and were frequently told there was little or no progress to report. We never felt that our buyers were being encouraged to move things along, and ultimately felt that we were carrying the responsibility for progressing the sale.
We did eventually complete, but only after reducing the price of our property by £15,000. It is disappointing because our initial experience with the team was so positive, but the lack of communication and support during the sales process overshadowed this.
Sadly, our overall impression was that the team were more focused on supporting the buyers rather than representing our interests as the sellers.
Brittany · 24 July 2026
Agent replied · 31 July 2026
Thanks for taking the time to give us your feedback, Brittany, we’re sorry you weren’t fully happy with our service. Whilst our dedicated Sales Progressors do their utmost to move sales forward, things are sometimes beyond their control. Severe delays in obtaining responses from solicitors and surveyors can often hinder progress, which we understand can be frustrating. Similarly, unforeseen issues raised in a buyer’s structural survey can often lead to a further revised offer. Our team worked hard to negotiate with your onward new build to mitigate the impact of that reduction and endeavoured to communicate with you at every stage. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleSukhy Dhillon went above and beyond for us during our international move: every question, every doubt, she was there to reassure and inform us. Now we have moved we cannot believe our luck - she’s completely set us up for success. Forget everything negative you’ve heard about the London rental scene and let her work her magic. Five stars, thank you, Sukhy!!!
Angela · 15 August 2026
Agent replied · 29 August 2026
Dear Angela, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Sukhy was able to support you throughout your international move and help make the process as smooth as possible. Your satisfaction is our top priority, and it’s wonderful to know you’ve found your new home and are settling in so well. We truly appreciate your trust in us and look forward to supporting you again in the future. Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleSukhy at Ewe Move has been nothing short of brilliant. I gave her my property to let out, and within a very short space of time, she found the right tenants and they have moved in. She has also guided me in terms of maintenance that needed completing in the property and other areas of compliance that were needed. I will be recommending her to other landlords.
Mahesh · 29 June 2026
Agent replied · 29 August 2026
It was a pleasure helping you let your property and find the right tenants so quickly.
Thank you again for your trust and support. I look forward to working with you and truly appreciate any recommendations to fellow landlords.
★★★★★ 5/5
Google5 star service from the property centre Longlevens, Rebecca and her team where wonderful and made everything flow beautifully. All we had to do was sit back and relax! We had lots of interest and was relayed feedback instantly.
After we accepted an offer the reigns where handed to Susan who was a pleasure to talk to and kept us constantly in the loop of progression, and I can not express how much that helps with the stress of moving day looming. We was in a very large chain and after talking to some of the others in the chain, it was clear we was the most informed and again top marks to Susan.
Moving is 100% the most stressful thing I have ever experienced. I can only recommend you make the whole situation easy by picking the best. You won’t regret it!
Many thanks Rebecca, Susan, Ben and the whole team at property centre.
Andrew · 4 September 2025
Agent replied · 4 August 2026
Thank you for such a positive review Andrew! We're so glad Rebecca and her team could make everything happen so smoothly and stress-free :)
★★★★★ 5/5
GoogleSukhy was great from start to finish. Super helpful, efficient and most of all she was always available / contactable. No enquiry however big or small was an issue for Sukhy, particularly for me as the whole process of selling & buying together was new for me. She was also super helpful with keeping all lines of communication open between all parties (buyer, seller, solicitors, other estate agents etc). I would have no hesitation in recommending Sukhy’s & EweMove services.
Yvonne · 2 July 2025
Agent replied · 2 June 2026
A huge thank you for the lovely review! We’re so happy to hear Sukhy made your buying and selling experience a smooth one. It’s all about clear communication, and we’re glad she was there every step of the way to make sure everything ran seamlessly.
Your recommendation means the world to us, wishing you all the best in your new home!
★★★★★ 5/5
GoogleGreat Experience with all the team, very knowledgeable about the area and give good realistic advice on pricing expectations. Tanna, John, Abby and Rebecca were extremely helpful and sensitive at a difficult time marketing my late mothers property
Keith · 30 June 2026
Agent replied · 31 July 2026
We're so happy to hear about your great experience with Tanna, John, Abby and Rebecca. Thank you for taking the time to leave such a kind review Keith.
★★★★★ 5/5
GoogleThank you for all of your help in the property centre in Longlevens! You guys were fantastic, thorough, friendly and proactive. I really appreciate all your help in buying my first home! Would 100% recommend. Special thanks to Susan, Tanna and Ben on the team ☺️
Imy · 4 March 2026
Agent replied · 4 August 2026
Thanks for leaving a great review Imy! We wish you the best in your new home :)
★★★★★ 5/5
GoogleThe team at the property centre presented the property to a wonderful quality to many prospective buyers. In a very short timeframe, the property was sold STC.
Communications were routine, with compassion for all parties involved.
Their responses to complex problems that could not have been anticipated showed impressive resilience and solid representation of all their clients.
Thank you.
Anthony · 4 November 2025
Agent replied · 4 August 2026
Thank you for such a kind review Anthony, we're so glad to hear you felt so passionately positive about our service. We wish you the best :)
★★★★★ 5/5
GoogleThe Team of Rebecca, Susan, Tana and Ben were outstanding. They achieved a price we were happy with and more importantly to a timescale we were working to. They were very communicative and professional throughout the process
PHILIP · 31 March 2026
Agent replied · 31 July 2026
Thank you for taking the time to leave such a fantastic review Philip, we're so glad to hear Rebecca, Susan, Tanna and Ben could meet your expectations while provided such great service :)
★★★★★ 5/5
GoogleEveryone at the Longlevens branch were so professional and worked so hard to get our house sold. From start to finish communication was great. Big thanks to Rebecca, Tanna, Susan, and Sophie.
Stephanie · 4 March 2026
Agent replied · 4 August 2026
Thanks for leaving such a great review Stephanie
★★★★★ 5/5
GoogleReally happy with the service. Sukhy has been proactive, friendly, and always available to answer questions. The process has been smooth and well managed
Fenabg · 2 April 2026
Agent replied · 2 June 2026
Thank you for your kind feedback! We're really pleased to hear you had a smooth experience and that Sukhy was proactive and helpful throughout the process. We truly appreciate your support.
★★★★★ 5/5
GoogleA brilliant experience from start to finish. Thank you to Chloe, Ben & Susan for all your kindness and support.
Jenny · 30 April 2026
Agent replied · 31 July 2026
Thank you for leaving such a kind review for Chloe, Ben & Susan, Jenny :)
★★★★★ 5/5
GoogleWe had a great experience with EweMove from start to finish. Sukhy was really nice, helpful and responsive. We were very happy with the service and the outcome. Highly recommend!
Thuy · 2 February 2026
Agent replied · 2 June 2026
Thank you for your kind review and recommendation. We’re delighted to hear you had a great experience, and Sukhy will be pleased to know her support made a difference. We really appreciate your trust in EweMove.
★★★★★ 5/5
GoogleI bought a property through the property centre in February 2026, the team kept me informed throughout the process. I dealt with Rebecca, Ben and Susan
Kris · 4 March 2026
Agent replied · 4 August 2026
Thanks for leaving such a kind review of your experience with Rebecca, Ben & Susan, Kris
★★★★★ 5/5
GoogleSukhy was very helpful helping us find a home rental. The process was quick and smooth.
Thank you Sukhy amazing service.
Liberty · 2 April 2026
Agent replied · 2 June 2026
Thank you so much for your kind words! It was a pleasure helping you find your new home. I'm really glad the process felt quick and smooth for you. If you ever need any help in the future, please don't hesitate to reach out. Wishing you all the best in your new place!
★★★★★ 5/5
GoogleOur main dealings were with Susan Moffat & Ben. Susan has been so helpful throughout the whole process not only in getting this over the line for us but also, and to me more importantly her phone manner and personality is so pleasant and up …
Nick · 4 August 2025
Agent replied · 4 August 2026
Thank you so much for such a lovely review Nick! Susan is a true asset to the team and we're so pleased to hear you felt so positive through your experience. We wish you the best in your new home :)
★★★★★ 5/5
GoogleHuge thank you to the property centre team in Longlevens for making the process of finding our home to efficient and smooth. Special thanks to Chloe for finding us our home, co ordinating the whole process so promptly and explaining everything to us !
Maya · 4 August 2025
Agent replied · 4 August 2026
Thank you for your review Maya :)
★★★★★ 5/5
GoogleBefore putting the property on the market, Rebecca made my mum feel at ease, clearly explaining the sales process and what to expect. Chloe took beautiful photos. Within minutes of the property going on the market Ben was arranging many …
Joanne · 4 August 2025
Agent replied · 4 August 2026
Thank you for your review Joanne, we're happy to hear your mum felt at ease through the process and it sounds like you felt the entire process was a huge success, which is amazing! We wish you and your mum the best :)
★★★★★ 5/5
GoogleSukhy is an amazing person, very friendly and sincerelly passionate about her job... she would do everything for her clients and she actually does everything she can to help in every step of the process. She is excellent at communicating, …
M · 2 June 2025
Agent replied · 2 June 2026
Thank you so much for your glowing review, M P! We're thrilled to hear about your positive experience. My dedication to client satisfaction is truly a cornerstone of our service. Your recommendation means the world to us, and we look forward to continuing to exceed expectations in all your real estate endeavors!
★★★★★ 5/5
GoogleSukhy is one of the friendliest and honest estate agents I’ve ever dealt with. She’s thorough, knowledgeable and works at her hardest to find the best listings that suit your needs. It was an absolute pleasure meeting her. Highly recommend!
Jim · 2 June 2025
Agent replied · 2 June 2026
Thank you Jim, it really was a pleasure to meet you and look forward to working with you in the near future.
★★★★★ 1/5
GoogleVery disappointing experience with EweMove Blackheath.
I chose their most expensive package and even paid extra for photos, but the pictures were poor and the listing went live with missing information. Despite charging a hefty 15% of the monthly rent, they only arranged a few viewings over two months and failed to find a tenant.
To make matters worse, they broke my balcony door during a viewing. While they initially agreed to pay for the damage, they first stalled by telling me I’d have to wait two weeks until they returned from holiday. Now, they are outright refusing to pay for the damage they caused.
I listed the flat myself on OpenRent and found a great tenant in just 3 days. EweMove provided an incredibly expensive service with very poor results, capped off by a complete lack of integrity regarding the property damage. I strongly recommend avoiding them.
Giancarlo · 26 May 2026
★★★★★ 5/5
GoogleMy wife & I have bought three investment properties from OPA now over the last 5 years. Excellent service from OPA, particularly Zara Thomas who heads up the investment division. Very professional, honest and helpful. She will tell you her …
Andy · 11 March 2026
★★★★★ 2/5
GoogleThere is a property advertised on their site that my husband and I have been interested in. Was happy to pay the exclusivity fee but after reading the reviews, I will let this one pass. Thank you to all who have shared their experience, I …
Shareen · 11 January 2026
★★★★★ 5/5
GoogleAfter having dealt with two other estate agents with not very much help, we can say that it was a breath of fresh air when we discovered Ewemove, and indeed Sukhy!
She has been exemplary, I doubt that I could find a better estate agent. Selling a house is always fraught with difficulties of course but Sukhy swept all problems away and has become invaluable in the selling of our old home.
Sukhy has always helped with our questions and explained everything in the long journey of selling your home when we didn't know what was what.
A genuine 100% recommendation from us to anyone that is looking for a knowledgable, kind, helpful & absolutely lovely person in the guise of Sukhy from Ewemove!
Michelle · 2 July 2025
Agent replied · 2 June 2026
Dear Michelle, Thank you immensely for your glowing review and the full five stars! We're thrilled to hear that Sukhy has been a beacon of support through your house-selling journey. Your heartfelt recommendation is the highest accolade we could hope for. We pride ourselves on providing exceptional service and it's wonderful to know we've been a breath of fresh air. Wishing you all the very best in your new chapter, and thank you again for trusting us with your sale.
Blackheath & Charlton EweMove Team
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