Simple Life Wingerworth reviews

★★★★★ 5/5

Trustpilot

Fantastic Experience so far!...

Fantastic Experience so far!...I moved into a rented property in Walkden / Worsley area of Manchester a few a months ago. Everything has been extremely smooth since obtaining the keys from day 1. The flat felt like brand new when walking in, everything had been very well maintained and has a very modern vibe about it. There were a few very minor maintenance items that needed to be addressed but with logging through the Fixflo app this was dealt with and resolved within a few days which was fantastic. With Simple Life you know you are taken care of and there is very little to worry about. The communal areas e.g. outside / hallways /Waste collections areas are cleaned regularly & ground maintenance gives the area a great feel to make it look niceAsset Managers (Olivia Gresswell​) have been very helpful with any queries I have ever asked and have always responded quickly and got to the bottom of all my questions. Haven't had any problems with Simple Life so far & Would highly recommend if you are looking for a new property

James · 23 May 2023

★★★★★ 1/5

Trustpilot

Avoid at all costs!!! Greedy and unscrupulous

I don’t think i’ve ever had a renting experience even close to how awful it was renting from “Simple Life”.The simple life rep Hannah Bishop was rude, curt, unprofessional, clearly hated her job and was generally very unpleasant to deal with from the start. The property was tiny, very poor quality and in the middle of a building site. Builders would shout, blare bad radio and stare through our windows all day every day. Being 2 young girls, we were very uncomfortable about this. There was no privacy and most people kept their blinds shut permanently. Not worth the money at all. The properties overlooked several ugly factories. I used to joke that it looked like an apocalyptic wasteland. We were taken aback when were first heard the sirens - very much like a WW2 air raid siren. These go off frequently. And sometimes a giant flame would roar out of a factory chimney and keep you awake at night. We logged several problems with the property including a flooded garden we weren’t ever able to use, and these problems were dismissed saying “not our problem” and putting it back onto the builders, who did absolutely nothing. Oh and btw, these people expect you to maintain the garden but provided nowhere for you to store tools. I provided my own shed reluctantly in the end and it was damaged by the flooding!Then the rent increases came. How dare they?! It was greedy and unjustifiable for all the reasons given above, but it was also socially irresponsible given the cost of living crisis. So we gave our notice and left, like many others. You could see the street emptying day by day. We’d heard horror stories of people on the estate leaving the houses spotless and being charged hundreds for ridiculous things and receiving none of their deposit back. So we were forced to withhold our last month’s rent, knowing we wouldn’t see a penny of our deposit back from these unscrupulous criminals, no matter how spotless we left it, and we couldn’t afford to lose the deposit we so desperately needed for another property. Simple Life responded by charging us THOUSANDS. They wanted all new carpets, full redecoration of the whole house, £500 worth of cleaning, new doors - oh and a new lawn after all the damage caused by the flooding i mentioned earlier. Plus much more. These people aren’t interested in what’s fair. They want to hold you hostage, punish you for leaving and recoup money they’ll lose from the property standing empty. Maybe they should’ve considered that before hiking the rents up. Now they’re completely ignoring us as we try to resolve the numerous charges we’re disputing. Do yourself a favour and take the negative reviews seriously. These people don’t want you to have a simple life. They want to bleed you dry. And now I will tell everyone I can about what they’re really like behind the picturesque stock photos.

Holly · 23 May 2023

★★★★★ 5/5

Trustpilot

Simple Life really isn't just a home, it's Our Home

We've lived in a SimpleLife home now for over 2 years and we absolutely love it! It's so nice to live in a home we can make our own and it's feels like it really is ours unlike other rented houses we've lived in.A huge thank you to Hannah Bishop our asset manager for helping us with all our queries and maintenance issues that have all been dealt with quickly. She always keeps us informed on the progress of our maintenance issues and checks everything is OK. I would highly recommend Simple Life to other families. We've rented from multiple landlords and Simple Life has been the best we've had!

Abbi · 23 May 2023

★★★★★ 5/5

Trustpilot

Annabelle 5/5

Lived in a simple life apartment for a year a half, really did not want to move out but had to in order to size up. Our apartment was brilliant and we loved staying there. Special mention to Annabelle from simple life that was brilliant from before we even moved in to the very end, always on hand to help with any problems we had if any! Thank You Annabelle!

Tayyib · 12 January 2024

★★★★★ 1/5

Trustpilot

I lived in 7 fusion way for 3 years :

I lived in 7 fusion way for 3 years :Alarm system failed , no one came to help me stop it: I had a little kid and was pregnant . Neighbours called to no avail. House was leaking, I called , no one come over to help ,Garden was flooding , I called , nothing was done ,Disappointed when I moved in cos they won’t let me view the property.I have been billed more than £2000They expect the house to be in same condition after 3 years Now they will not let me take out my car charger . I will be back with more to say about simple life and the property manager for number 7 fusion way , ws10 8WB :

Brita · 12 April 2023

★★★★★ 5/5

Trustpilot

I had an excellent experience dealing…

I had an excellent experience dealing with Simple Life. The customer service was outstanding. Any queries I had was answered quickly and efficiently. Jack Meeks proved to be an excellent member of the team. Jack assisted with my application, and was very polite and friendly. Jack made me feel at ease and was always helpful when I had any questions related to the application. I would highly recommend Simple Life Homes.

Consumer · 30 November 2023

★★★★★ 3/5

Trustpilot

Cleaning

We moved into a new build property today and the process leading up to this has been great. Jade initially sorted out the securing of the property for us and Shannah had done the referencing and kept us up to date with everything. Both jade and Shannah were lovely to deal with. Upon moving in day, we arrive at the property and it is not cleaned. Apparently the cleaning people just didn’t come round to our house even though our move in day has been set for weeks. Despite it being a brand new house, it was like a wood workshop with saw dust everywhere which we had to spend the entire day trying to clean. Everything would have been perfect had the house been cleaned like it was supposed to be.

Sydney · 24 March 2023

★★★★★ 1/5

Trustpilot

This is the first time I write a…

This is the first time I write a review…This is the first time I write a review on trustpilot. This is my first home in the UK. I am happy to welcome a simple life. The advantage of Simplelife is that it is new buil and pet friendly, so I contacted the Internet and decided to rent a unit ,Since I don’t have a job, need to pay 12m rent to Simplelife. When I arrived on the first day, when I checked the house , I found that the oven was not cleaned(very dirty) the garden was full of rubbish and the garden grass was dead ( look like a site) . Moss, there is still a big hole in the garden . On the first day, my daughter fell and injured, and the toilet board was damaged (except for the maintenance of the garden, I did not deal with it. It has been more than 2 months since I moved in, and no one has come to repair it)and 2nd day. There was a gas leak. Fortunately, after the inspection, they found someone to repair it on the same day. until today that the water pipe at the bottom of the kitchen cabinet was leaking. All my items were wet, and there were electric switches on both sides. Fortunately, they found it today, avoiding possible opportunities. To be honest, life is not simple at all after moving in, and we have to keep up with maintenance issues. I hope simplelife can face up to the problem and help the tenants to deal with it.

P · 12 March 2023

★★★★★ 5/5

Trustpilot

Stunning simple life homes

We are living at simple life homes for 6 years. Living at simple life homes property is such a wonderful experience. The property is beautiful,high end and very well maintained. Any issues , we experience are very well responded and resolved promptly. We absolutely love living in this house. Thank you sooo much Simple life homes for building such beautiful properties.

Nargis · 22 January 2026

★★★★★ 5/5

Trustpilot

Happy Stay and Helpful Asset Manager

We were newly moved to this country and we are very happy that we found Simple Life as our first home in UK. The house is well equipped with all necessary home appliance the house was well cleaned before we moved in. The location is great very closed to different supermarket and the city centre. Annabelle is out asset manager and she has been very helpful and responsive for our request everytime we need help. Great job Annabelle!! I had already referred few friends to stay on Simple Life.

Carly · 27 February 2023

★★★★★ 4/5

Trustpilot

Easy application process and helpful staff!

The process to get a home with Simple Life was easy, however I had to call to get the information but my husband and I were kept in the loop constantly. We now have a beautiful home that we will be moving into after just one week. Shout out to Christine and Daniella who gave me the information and quick email responses, very helpful and lovely staff. Looking forward to moving into our new home as I hope our experience with them is as successful as the application process!!

Esther · 17 February 2023

★★★★★ 1/5

Trustpilot

Hard life not simple life…

I reported that our living room heater is not working since 22 November 2022. My wife is pregnant, they know this, I don’t owe them rent, I pay early. Today is 13th January 2023 and still the issue has not been fixed, I have called 3 or 4 times to remind them of the issue. Do they want something to happen to my wife in cold winter . There is still the issue of the cracks in the walls & ceiling I reported in the same time, still no one has come. Please can you put us out of this misery and send someone already.

Abdullahi · 13 January 2023

★★★★★ 1/5

Trustpilot

Nice property shame about the letting agent

Awful company. Unhelpful, 4 months on from leaving last property still no deposit returned, charges on deposit but no work carried out, list is endless. Moved into another Simple Life property only because the property suited my situation, would have been so much better if it was a different landlord. Day I moved in Garage door wouldn't open, they said it's not urgent! Err yes it is urgent as I'm just out of hospital after cancer operation & had to put all big stuff in there until I could get help moving it as accommodation is all upstairs, they refused so I either had to cancel the move or get a locksmith which I had to do! Sent them the bill & they refuse to pay it. Dont let it out if its not ready or fully accessible, Simple really. I do all my own maintenance & done all the outstanding snagging when i moved in as they have no urgency on anything.Update on deposit: they are now withholding all my deposit after agreeing to pay me £238 which I have in writing. They are also charging me for garden works which is over £1100. Problem is they haven't done any work & the new tenants in there love it. Its like taking your car in for a service, you getting a bill, get home & find out its not done! My ex neighbours were charged for a full redecoration when they moved out which wasn't done. Wave goodbye to any deposit if you rent through this lot!UPDATE 30/11/2022They have left an answer on my review which clearly states: We can assure you that dilapidations charged for, will be carried out at the property to return it to the original condition.I have been round to check what I've been charged for & low & behold they have done less than half of what should have been done. I have requested half of the £1100 charged to me be returned along with other monies they still owe me. I'm still awaiting a response. Good luck to anyone disputing anything with this mob. I suppose it will have to be TDS who sort it out. Glad I've got photos to back up what they've fraudulently claimed to have done at my expense.This is now over 4 months waiting!!FURTHER UPDATE JANUARY 2023Still no deposit monies recieved 6 months since moving out. Now with TDS to adjudicate. Just beware of renting with Simple Life, con merchants who will do everything they can to nick your deposit!

Mark · 8 January 2023

★★★★★ 1/5

Trustpilot

Zeron customer service and highly unprofessional

I don't know what the good reviews on here is all about but if you want your sanity and mental health. Avoid this company like a plague.

Pet · 18 September 2026

★★★★★ 5/5

Trustpilot

Simplelife application

I am currently applying to rent with Simplelife Homes and I would like to say a big thank you to both Amber and Paulina who have both provided excellent customer service, there to speak to with understanding and very helpful, quick reply to emails and generally go the extra mile. Thank you for your help you've made the experience a really good one.

Sarah · 15 December 2025

★★★★★ 5/5

Trustpilot

Professional letting agency

From submitting our application to getting the keys we where always kept up to date with the process. House is beautiful, front gardens are maintained by the housing association and we found 1 fault eith the property and it was dealt with same day. As tenants we can not complain in the slightest.

Katie · 15 September 2024

★★★★★ 5/5

Trustpilot

amazing and helpful

Caitlin Wilkinson is by far the most helpful person I have dealt with when moving houses, let alone at Simple Life Homes.

Natalija · 8 October 2025

★★★★★ 1/5

Trustpilot

⚠️ STAY CLEAR OF THIS COMPANY ⚠️

Please take time to read this review as I want to warn people about this company before they take other peoples hard earned cash wrongfully. First issue i was told a set date i was going to move into the property and they were going to call me for all the details, wasn’t contacted so i reached out to them only for them to tell me that my move in date had been pushed back by TWO weeks, cost me a lot of money to move my furniture back into storage! When i finally moved into the property it was shocking, no door number, scratch on the door (i reported it and he put the door number on and said he’ll be “back to get the paint” and never returned). Inside were a THICK layer of dust and debris all over the kitchen counter from the builders and foot prints on the floor and carpet, had to spend loads of money on cleaning products to get them out. Cracks in the walls, and the garden kept flooding when it rained causing big patches of the garden to die because the builders did a cowboy job of levelling out the garden. Sewage smell always coming up from the kitchen sink too and a leakage behind the bathroom wall that caused a yellow stain that was reported and never fixed. Here’s comes the worst part, moving out of the property they’ve now decided they want to keep my entire deposit and add additional charges for “damages” I took it to dispute with the tenancy deposit scheme it was getting handled through email but i unfortunately loss access to it, i reached out to THREE different simplelife members to ask them the name of the company that was handling the deposit dispute and asked for their email and were IGNORED by , IRFAN & RODOLFO, (Tahir was the only one that seemed to care and help tried his best to help me which i’m grateful for) i reached out to Tahir again and finally he was able to get one of the two mentioned to email me back. By the time one of them got back to me the deadline for me to submit my evidence for the dispute of my deposit was over so simplelife took it all. It explains why i was ignored for three weeks. Calculated scammers. Moving into this property was cash loss from start all the way to finish. Absolutely disgusted how there’s a cost of living crisis and this company are taking money that rightfully doesn’t belong to them. Deducting money from tenants deposits when the builders did a botched job and falsely deducting cleaning charges is absolutely absurd. Stay far away from this company! don’t let the good reviews fool you

Shards · 12 December 2022

★★★★★ 5/5

Trustpilot

Hannah Bishop from Simplelife has made…

Hannah Bishop from Simplelife has made the process of finding a new home for me and my kids very easy. She’s always available at the end of the phone and responds to my e mails quickly. She sorted out a really important query for me recently in a timely manner which took away a lot of stress I was feeling. We love our new home and can’t thank Hannah and simple life homes enough ⭐️

Sophia · 23 May 2023

★★★★★ 1/5

Trustpilot

DO NOT RENT FROM SIMPLE LIFE

DO NOT RENT FROM SIMPLE LIFEI have rented from them for 2 years, moved in with an agreed rent of £650, this was August 2020, last December they decided to put the rent up to £675, a little excessive for the area but I agreed, this week I received an email stating that the rent is going up to £720! A rise of £45 per month! £70 rise in 2 years! In the current time when hard working people are already struggling this is not an affordable amount, in reply to my questioning this rise all they can say is “in line with current rent rates in the area” having researched this the current average rent in my area is £678, not to mention that the house although in Leigh is in the worst area of leigh so not really even worth that.Also the oven stopped working about 4 months after moving in, I reported it and was told to complain directly to the manufacturer! Surely this is a landlord responsibility or always has been in property I have previously rented, the houses are all built on the cheap, walls paper thin, carpets the cheapest you could find and the lino in the kitchen and living room is awful, cheap and nasty, impossible to keep clean and coming away at the edges, also within 2 months of moving in the side of the stairs developed large cracks all the way up, they sent someone out who filled the cracks with a tube of silicone! It now looks untidy, uneven and stained, could have done better myself. They constantly big themselves up with ‘affordable housing’ and pictures which look nothing like the actual houses, they don’t care about their tenants one bit, their last reply to me was basically if you don’t pay the rent increase move out, must add I have always payed rent before due date and looked after the house. This seems very common, speaking to neighbours this is standard practice from them and also seems a few have a lot of trouble getting deposits returned after moving out

Mrs · 21 November 2022

★★★★★ 5/5

Trustpilot

I’m pleased I found Simple Life to help…

I’m pleased I found Simple Life to help me with my journey of finding rented accommodation that is also pet friendly. I never knew how difficult this would be as so many landlords refuse pets. Having owned my home I’ve never rented before but due to circumstances changing I needed to look for new accommodation. I’m so pleased Christine has been on hand to answer any questions and queries and she’s super efficient and helpful. I’m looking forward to hopefully becoming a simple life resident.

Nakita · 19 November 2022

★★★★★ 4/5

Trustpilot

Simple Life Resident

I have been following Simple Life developments since 2020 and always hoped to get an apartment from them. Finally happened last year, the process was smooth, the welcome pack box is beyond thoughtful and made me feel at home already. The property layout and design is very modern and bright. Lived at the residence for 1 year. It was more of a family based residence which made me like it more. I see the kids around more and they are so cute and friendly, I remember 2 of them stopped me on my way home one time, and they said they wanted to sing a song for me, listened and that made my day. I also like how the app made things easier in terms is communication and updates. My Asset Manager was really kind, thoughtful and helpful. Thanks so much Olivia Gresswell.

Nifemi · 15 November 2022

★★★★★ 5/5

Trustpilot

Jade you are 100 stars 🌟 🌟 🌟

Simple life you have the best of the best working for you. Jade has been absolutely fantastic, even over the previous months when I called she was always so professional, she was so easy to talk with. She never gave us false hope or info for when the development would be ready. ( i was a right pain always calling ) Today she finally gave us the news we have been waiting for that we have a moving date and keys in 2 weeks. She is a great asset to Simple life homes 🏡. I cannot thank you enough Jade you are fab!!!

Jackie · 14 November 2022

★★★★★ 5/5

Trustpilot

We love our new home!

We have been in our Simplelife home for a few months now and couldn't be happier. From the beginning, Jade and Rebecca were absolutely fabulous in talking me through the process and keeping me in the loop as we progressed.But the real star has been my asset manager Olivia Gresswell. We had an issue with the alarm while I was on holiday and she handled it for me and made sure I didn't have to worry about a thing.Nothing is ever too much for her, and she has always been helpful with my documents and even videos to help explain the features of our beautiful home.A++ Olivia! Simplelife, whatever you're paying her isn't enough. She deserves a raise.

Natasha · 7 November 2022