Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.
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1/5
Trustpilotππ
ππππ we canβt have the house
Marli Β· 8 September 2022
Agent replied Β· 16 June 2024
Hi Marli, Weβre sorry to hear of your disappointment. Due to GDPR, we are unable to disclose further information around your application over Trust Pilot. I believe the team have discussed the situation with you over the phone and they would be happy to go over any further details if youβd like to give them a call.
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5/5
TrustpilotI had jade help me and she has been soβ¦
I had jade help me and she has been so helpful reallt friendly
Nicole Β· 16 August 2021
Agent replied Β· 16 June 2024
Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!
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5/5
TrustpilotKind and helpful canβt wait to move in
Lovely homes canβt wait to move in
Elizabeth Β· 13 June 2022
Agent replied Β· 16 June 2024
Thank you for your review Elizabeth!
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5/5
TrustpilotAll good so far
All good so far, no conplaints at all everything is going smoothly:)
Lewis Β· 16 September 2021
Agent replied Β· 16 June 2024
Thank you for sharing Lewis!
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5/5
TrustpilotGood
Very friendly service
Klaudia Β· 20 November 2022
Agent replied Β· 16 June 2024
Thank you for your review Klaudia!
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5/5
TrustpilotBrilliant and quick service
Brilliant and quick service, they were helpful with any queries.
Thomas Β· 28 December 2021
Agent replied Β· 16 June 2024
Thank you for your wonderful feedback Thomas!
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4/5
TrustpilotWent really well at first
Went really well at first, but was let down in the final huddle
Customer Β· 16 June 2021
Agent replied Β· 16 June 2024
Hello,Thank you for your 4 star review. We're delighted that you had a great start to your journey with us. We're also sorry to hear that you feel that you have been let down at a later stage. We have checked your records and we're pleased to see that your asset manager already has everything in hand for you.
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4/5
TrustpilotVery professional
Very professional. I am very pleased
Srinivasan Β· 18 June 2022
Agent replied Β· 16 June 2024
Thank you for your review!
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4/5
TrustpilotBeautiful home only that the rooms areβ¦
Beautiful home only that the rooms are quite small
Leo Β· 9 January 2022
Agent replied Β· 16 June 2024
Thank you for your great review Leo, we're pleased to know that you are enjoying your home! If you would like to move to a larger house type, then please just let us know toward the end of your current tenancy and we can help you to find another home suitable for you!
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5/5
TrustpilotGreat service with an excellent β¦
Great service with an excellent Professional attitude. Many thanks to all supporting stuffπ
Wadhah Β· 16 April 2021
Agent replied Β· 16 June 2024
Thank you so much for your wonderful feedback Wadhah!
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2/5
TrustpilotWhy do I have to wait ages to get myβ¦
Why do I have to wait ages to get my repairs done
Tarek Β· 2 June 2021
Agent replied Β· 16 June 2024
Hi Tarek,Thank you for getting in touch. We can see that you had reported a door chain that needed fixing late last year. The contractor marked this as completed, so our team tried to contact you a number of times to makes sure everything was satisfactory, but we were unable to reach you.To date, we havenβt received any further maintenance request through FixFlo so since leaving your review our head of asset management has called to make sure everything is ok with your property. I am pleased to see that we now have a list of works from you which are being seen to promptly.
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3/5
TrustpilotThank
Thank you the rent is too expensive can you please reduce it.
Khaled Β· 27 May 2021
Agent replied Β· 16 June 2024
Hi Khaled, Our rents are based on the local market. We appreciate we're not the cheapest but we feel our rents are in line with the standard of our homes and service. We always like to be as accommodating as we can, so should our resident's circumstances change so we would be happy to look in to other cheaper property types to suit your budget if you would like us to. Please feel free to give our friendly team a call.
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5/5
TrustpilotFantastic communication and promptyβ¦
Fantastic communication and prompty reply!!!! Can't wait to move in!!!
Louise Β· 24 September 2021
Agent replied Β· 16 June 2024
Thank you Louise! We are looking forward to getting you moved in to your new home!
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5/5
TrustpilotI'm so pleased to talk to office staffβ¦
I'm so pleased to talk to office staff and they have been fabulous
Sobia Β· 12 February 2021
Agent replied Β· 16 June 2024
Hi Sobia,Thank you for taking the time to write a review and we're pleased to hear that you've had an excellent service from our office staff.
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5/5
TrustpilotHelpful staff and explained clearly inβ¦
Helpful staff and explained clearly in details
F Β· 10 March 2022
Agent replied Β· 16 June 2024
Thank you for sharing your experience with us!
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5/5
TrustpilotVery professional
Very professional, and moved at a pace.
Michael Β· 3 March 2022
Agent replied Β· 16 June 2024
Thank you Michael!
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5/5
TrustpilotExcellent service by Rebecca andβ¦
Excellent service by Rebecca and Eleanor from Simple Life.
Sentinel Β· 9 November 2021
Agent replied Β· 16 June 2024
Thank you! We will make sure we share your compliments with Rebecca and Eleanor.
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5/5
TrustpilotExcellent services and nice and easyβ¦
Excellent services and nice and easy experience with simple life homes.
Nelson Β· 25 June 2021
Agent replied Β· 16 June 2024
Thank you for taking the time to leave a review Nelson! We're delighted to hear this!
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4/5
TrustpilotI really like
I really like, Good property good management and good place.
Kit Β· 23 August 2021
Agent replied Β· 16 June 2024
Thank you for sharing your review with us Kit!
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4/5
TrustpilotThe service from reservation to receiptβ¦
The service from reservation to receipt was very good.
Kaybee Β· 19 October 2021
Agent replied Β· 16 June 2024
Thank you Kaybee!
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5/5
TrustpilotAll good
All good, thanks to the team
Zack Β· 30 March 2022
Agent replied Β· 16 June 2024
Thanks Zack, appreciate your comments.
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5/5
TrustpilotExcellent
Excellent - great customer service. A*
Lisa Β· 30 March 2022
Agent replied Β· 16 June 2024
Thank you Lisa!
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5/5
Trustpilotleave me a very good impression with professional & consultative when I'm dealing with simple life staffβ¦
giving me useful information
Angel Β· 29 June 2022
Agent replied Β· 16 June 2024
Thank you for your review!
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4/5
TrustpilotGreat service
Great service! Very helpful and efficient staff!
Joan Β· 26 January 2022
Agent replied Β· 16 June 2024
Thank you Joan! We're delighted to hear that you are happy with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.