Every review we hold for the Wing office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookA massive thank you to Matthew Lindsay and his team at Alexander and Co in Wing. We sold through them in what was a tough market. They were outstanding, efficient, reliable, patient (with me) and answered every question and query we threw at them. They couldn’t have been more supportive and helpful. I have moved 6 times in the past ten years and challenge anyone to find a better team to look after them. If they can’t help you sell your house, no one can! Thanks to all at the Wing branch.
Kate · 26 May 2018
Agent replied
Well done Matt 👌🏻
★★★★★ 5/5
FacebookWe sold our property with Alexander & Co, and we couldn't recommend them enough! from start to finish, they were on the ball, and we were kept up to date with the process regularly. A special thank you to Angela and Matt - you both made what would have been a stressful process much easier and enjoyable!
Faye · 12 December 2020
Agent replied
Thanks so much for your feedback! I'll pass this on to Matthew and Angela! Best wishes in your new home!
★★★★★ 5/5
FacebookI had 4 different agents from various companies help me find my dream property.
Lara was by far the most personable agent, listened to what a wanted and delivered !
Lara found me 3 properties which suited all my requirements and one of them is now my families home.....!!!
Many thanks to Lara and the team
JP
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Jean-paul · 10 April 2019
Agent replied
Thank you Jean-paul Young, I hope you and your girls are happy in your new home together 😀🏡
★★★★★ 1/5
FacebookIf I could give 0 stars I would. We sold our house through Alexander as a house we wanted was for sale with them so felt it was easier. Everything was fine at the beginning but once it was on the market and we had like 3 viewings, there was no interest in selling it. One person viewed ours and wanted it but had to sell their house still but to Alexander that meant 'someone wants it, let's not bother anymore'. During the pandemic, our house sale fell through yet we didn't find out through our own agents who were Alexander. We had a weekly courtesy call from the estate agents we were buying through but not a peep from Alexander, the estate agents we are paying. When we resold, we complained so suddenly they took an interest for about 5 minutes. When we exchanged contracts and were agreeing move dates, I was doing all the leg work and heard absolutely nothing from Alexander. Since talking with others, I have not heard anyone with one good thing to say about this company. I can't believe I had to pay them nearly £4000 yet the other estate agents helped me and kept in contact with me far more. This is only a snippet of the issues we had so you can only imagine how stressful our move was. An embarrassment of a company, please don't ever waste your time or money.
Katie · 26 September 2020
★★★★★ 5/5
GoogleWe had Matt Terrell come out to value our home in early Feb 2020 and talk us through what the market is doing and what options we have for the future. Matt was very knowledge and friendly, we felt at ease with him right away and he gave us some really great advice. He knew a lot about the local area and different property options. We will definitely use Alexander and co again and will be keeping in touch with Matt. We were provided with a detailed Alexander and Co pack also which was really handy about our property and the local area.
Shasta · 31 July 2020
★★★★★ 5/5
FacebookThank you Matt and Chloe for putting up with me over the past year in the search for the ideal home for my family.
You’ve gone above the call of duty in order to find that perfect home I’m looking for with the extra requirements I need. Always pleasant polite and punctual and pleased to help any time.
I’ll look forward to seeing you guys again soon as the search still goes on, but I’m confident you’ll find what I want when it comes to market.
Keep up the great work.
Jason · 30 May 2018
★★★★★ 1/5
FacebookI am literally disgusted at the treatment my family have recieved renting a property from your company specifically Aylesbury branch. They basically insulted us by saying we left the property smelling of dog. We have followed the contract and had the place deep cleaned (end of tenancy) dry cleaned the curtains. Repainted a room with silk paint instead of the emulsion that was previously there. We fitted new fire alarms. Fixed the shower door filled several holes in the walls that were there when we moved in (pictures as proof) but the letting manger at Aylesbury said WE left holes in the walls. When we got served our notice to leave out of the blue lettings management was so rude when we told them we had to stay there until they served us a court notice which we were told to do. As if we didn't feel bad enough but unfortunately we can't make two children homeless because we feel bad. If the "smell of dog" was going to cause a problem, why allow a dog in the property? Our dog smelling of dog is not our fault. I find it strange there's such a strong smell of dog even though everyone else can only smell fresh paint. When we asked where's our deposit or have you even heard anything my husband was met with no answers. Alexander and co are very blase with such large amounts of money needed for two children because we're now out of pocket.
Samantha · 5 February 2020
Agent replied
Above pictures of the probable cause of "slight stale smell" this is the result of a leak from the shower that got through to my daughter's room. It went into the wall, skirting boards, wallpaper and carpet. It destroyed the toys which were there.
★★★★★ 1/5
FacebookDisgraceful company. Rented a property from them for 4.5 years.
They told me I owed rent which I argued but paid anyway (stupid I know) now they’ve decided I overpaid rent but they’re going to deduct some of what they owe me due to a debt on the meter which occurred after I left the property and after I had closed my EDF account.
Even with proof they are still trying to hold on to money which is rightfully and legally mine.
Not only that my children and I were made to live in an incredibly damp flat which I complained about for 4 years, my stuff turned mouldy, even the bathroom lino ....they eventually listened and sent someone to check. A bad leak was subsequently found under the bath which had caused all the damage. Even now they are trying to withhold £290 of my deposit for “damp damage” which they ignored for years. It’s currently in dispute with the deposit company. NEVER EVER RENT FROM THEM
Fay · 31 October 2019
Agent replied
Hi Fay. I would welcome the opportunity to speak with you about your comments, please feel free to call me on 01296 326443. Kind regards, Derek Turney
★★★★★ 5/5
FacebookNothing but professional from Alexander & Co, they helped my wife and I quickly and efficiently. Lara was really helpful when collecting all document.
James · 15 January 2021
Agent replied
Thank you for your review James. We will pass it on to the lettings team.
★★★★★ 5/5
FacebookReally friendly team, all on the ball and lovely to speak to. Thanks Matt and team for a great estate agents experience 😀
Carrie · 16 October 2020
Agent replied
Thank you 😊 ❤️
★★★★★ 5/5
GoogleJust wanted to say special thanks to Matt Lindsay at Hartwells - no-one could have worked harder for us or been more patient in the face of all the chasing up and sorting out you have done, often I suspect in your own time! Please also pass thanks to the others in your team - who were always so cheerful and helpful!
Debbie · 20 February 2015
★★★★★ 5/5
FacebookLara assisted us with looking for a property. She listened to what we wanted and did her best to find something to suit our needs. We didnt find a property through Alexander & Co in the end but would recommend Lara in the future. She was very helpful and knew what she was talking about. Thank you.
Marcus · 14 September 2019
★★★★★ 5/5
FacebookI would definitely recommend Alexander and Co. Lara Wadey was especially helpful with my search for a property. Thank you again.
Will · 12 August 2020
Agent replied
You are very welcome. I hope the 1st comes quick enough for you.
★★★★★ 5/5
FacebookLara was brilliant helping us move into our first home, she made the process quick and easy, we viewed the house at the beginning of April and were in by the end of the month!
We are loving the house and the service that Alexander & Co provide.
Thank you Lara!
Elise · 20 May 2019
★★★★★ 5/5
FacebookGreat service and friendly staff. Thank you Frida Tevesz Harmse our property manager for looking after us!
Pamela · 7 February 2020
Agent replied
Very incorrect agency ! Will never use again ! Never !
★★★★★ 5/5
FacebookI had a great experience with Alexandra & co. Nothing was to much trouble for the team. Karen showed me around the properties. Lara and Charlotte did the property matching. Throughout they kept me updated on property listings that were within my budget and desired location. I would definitely recommend them to anyone.
Thank you to the efficient and cooperative team.
David · 2 December 2020
Agent replied
Thank you for your review. We will pass it onto the lettings team.
★★★★★ 1/5
FacebookIf you are a tenant, do not go to Alexander & co. A horrible agency that cares only
Of landlords and how to make them richer, but it cares nothing about tenants and actually humiliates them and treats them like dirty rubbish. Now I have bought a house, but should I move, I will never ever ask to Alexander & co.
Andrea · 30 April 2020
Agent replied
Hi Andrea. We're sorry to hear your comments, and would like to discuss these with you. We never want our tenants to feel this way. Please could you private message us with the property address that you were living in so that we can look into this? Kind regards, Team Alexander & Co
★★★★★ 5/5
FacebookI had the pleasure of working with Lara and Glenda in the search for a new home. I can say the lady's have been brilliant. All the process was smooth and they are very quick to respond. Thank you Lara, Glenda and to Alexander & co.
Alexandra · 11 December 2019
★★★★★ 5/5
FacebookLara was went above and beyond to help us find a property, thank you
Nicola · 6 September 2019
Agent replied
Thank you Nikki, I hope you and your family are happy in your new home together.
★★★★★ 5/5
FacebookEven though the house we viewed wasn't quite what we were looking for, the wonderful help AND communication from Karen Baker (and Katie!) was gratifyingly perfect! To have an agency that were unfailingly kind and welcoming was such a comfort, especially in this busy pre-Christmas period. Couldn't recommend them more highly. THANK YOU!
SJay · 20 December 2019
Agent replied
Thank you for the lovely review, we're glad you've had such a good experience with our Aylesbury team! Have a wonderful Christmas and New Year. Team Alexander & Co
★★★★★ 5/5
FacebookAlexander & Co have been absolutely amazing, my future wife & I have been hunting high/low for a property too rent as she had to sell her house. We went to virtually every other Estate agents in Bicester who either couldn’t/wouldn’t help or just stuck their noses up at us UNTIL we met Mary along with Katie (who showed us around a property) whom I’d like to say are two very friendly Ladies, they have gone above and beyond for us. Always kept in contact with us and are extremely helpful, we will always be grateful for their help and patience.
Dontyouworry · 1 December 2020
★★★★★ 5/5
FacebookHUGE THANKS to all ALEXANDER & CO team due to help me to get the property I like with their solicitors JS Law in only 2 MONTH time !!!
I HIGHLY RECOMMEND THEM to all the futures buyers and sellers due to their PROFESIONALISM !!!
THANK YOU SO MUCH ALEXANDER & CO !!!
Cosmin · 13 January 2017
Agent replied
Congratulations on your completion Cosmin. Pleasure to assist you and looking forward to visiting your new home in the future.
★★★★★ 5/5
FacebookLARA it was an amazing experience going through this journey looking for my new home I never thought it could be that easy finding somewhere to live until I come in contact with Alexander and co team you guys are fabulous ❤💯
Loureanna · 18 February 2021
Agent replied
Thank you for your feedback, Loureanne! Lara will really appreciate hearing this, we're sure! All the best in your new home!
★★★★★ 5/5
FacebookMy dealings with Alexander and Co have been nothing but positive. I always speak directly with Amy Callcut from the Aylesbury office who has always gone out of her way to help me with every situation. I would highly recommend when renting a property ☺️
Hannah · 3 March 2020
Agent replied
Hi Hannah. Thanks so much for the lovely feedback, we really appreciate it, and know Amy will too! Anything else we can help with please do let us know! Best wishes, A&Co
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