Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick & easy house sale!
Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!
H · 21 January 2021
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Chris · 24 February 2022
Agent replied · 23 October 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
★★★★★ 1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Anita · 21 June 2018
Agent replied · 23 October 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
★★★★★ 4/5
TrustpilotProfessional, responsive, fair
I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)
Eugenio · 21 June 2023
★★★★★ 5/5
TrustpilotHappy with Savills service from the…
Happy with Savills service from the first contact until the contract with our new property. Thank you
André · 9 May 2022
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotGreat support from Shan and Savills Management Team
Prompt reply with quick action after i raised problem in Rental Apartment.
Miu · 21 November 2024
★★★★★ 5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Henry · 26 July 2022
Agent replied · 23 October 2024
Thank you, Henry - we appreciate your lovely review.
★★★★★ 5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Alfie · 31 January 2023
Agent replied · 23 October 2024
Thank you, Alfie & Sascha - we really appreciate your review!
★★★★★ 1/5
TrustpilotTerrible customer service
I tried to just buy a house for £975,000. I am an expat with cash. The Savills agent was the rudest cretin I have ever come across. Clueless and incompetent.
RB · 9 September 2018
Agent replied · 23 October 2024
Hi RB, we are sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
★★★★★ 1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Olivia · 19 June 2020
Agent replied · 23 October 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
★★★★★ 5/5
GoogleSuch a great office, everyone is very friendly and helpful. The team have a brilliant knowledge of the local area!
Ayron · 25 October 2021
Agent replied · 24 October 2024
Dear Ayron, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations. Paul Jarman, Head of Home Counties
★★★★★ 5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Andy · 26 December 2020
Agent replied · 23 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotExcellent customer service
Alison Tonner from Savills you are ⭐️⭐️⭐️⭐️⭐️ 5 star,she is helpful,polite and kind.
Siumara · 26 September 2022
Agent replied · 23 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Alison
★★★★★ 5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Dai · 8 January 2020
Agent replied · 23 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 5/5
GoogleFantastic from start to finish in helping me find my new home.
Sarah · 25 October 2022
Agent replied · 24 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours. With best regards, Simon Ashwell - Director
★★★★★ 5/5
TrustpilotTenant change over
Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.
Customer · 11 May 2021
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy
★★★★★ 5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
Mrs · 22 September 2023
★★★★★ 5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Kbc · 26 February 2023
Agent replied · 23 October 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
★★★★★ 5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Sarah · 8 June 2021
Agent replied · 23 October 2024
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
NN · 16 March 2024
★★★★★ 5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
MD · 24 December 2020
Agent replied · 23 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
GoogleLovely people to deal with - very approachable and gave good advise throughout the processPositiveResponsiveness, Quality, Professionalism
Claire · 9 February 2022
Agent replied · 8 February 2025
Dear Claire, thank you for the kind words regarding the team in Windsor. I understand we have assisted you on both the rental and sale of your property. Thank you too for the full 5 star rating.
Many thanks
Gordon Hood
Head of Home Counties Lettings
★★★★★ 5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Catherine · 16 March 2021
Agent replied · 23 October 2024
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 4/5
TrustpilotSavills auctions
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.
Fleur · 15 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.