Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA seamless process from start to finish…
A seamless process from start to finish. The Windsor team and Suzy Lambert in particular, have been absolutely outstanding and as such, I won't hesitate to retain their services in the future.
Richard · 16 February 2022
Agent replied · 23 October 2024
I am very grateful for your kind words. I know that selling a home can be very stressful, so I am glad to have been able to assist. I look forward to working with you again in the future!Regards,Suzy
★★★★★ 5/5
GoogleWe were most impressed with our experience with Savills Windsor.They were efficient, friendly and very professional.Their approach was very personable and we felt we had a tremendous service with great results.PositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 25 October 2021
Agent replied · 24 October 2024
Dear Jonathan, thank you very much for your comments and the team are so plased we found you a suitable property. Thank you also for the 5 star rating.
★★★★★ 1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
Mary · 20 April 2023
Agent replied · 23 October 2024
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
★★★★★ 5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
Gareth · 23 November 2020
Agent replied · 23 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
GoogleExcellent service, very impressed with Sophie, Adrian & Porsha, very friendly and extremely helpful.
MrWicksey · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to provide your comments and 5 star rating following your experience with the lettings team in Windsor. So pleased the team were able to help.
Thank you
Gordon Hood
Lettings Regional Head
★★★★★ 5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
Karen · 15 April 2024
★★★★★ 5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Tom · 19 October 2022
Agent replied · 23 October 2024
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
★★★★★ 1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
TP · 24 September 2016
★★★★★ 5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
Raja · 11 April 2023
Agent replied · 23 October 2024
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
★★★★★ 5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
MikeD · 31 March 2021
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotUnfortunately Savills
Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.
CA · 18 August 2017
Agent replied · 23 October 2024
We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.
★★★★★ 5/5
TrustpilotWe used Paige Ford to rent out our…
We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.
Abdul · 23 May 2022
Agent replied · 23 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige
★★★★★ 5/5
TrustpilotWe found Savills to be professional
We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia
Krysia · 15 August 2022
Agent replied · 23 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotGreat communication has been the key…
Great communication has been the key factor is selling this new home. Troy ensured everyone was certain of what needed to be done next and who needed to it. Thank you for all your hard work.
JTB · 2 March 2021
Agent replied · 23 October 2024
It has been a pleasure to act for you on this sale and we look forward to working with you in the future. Regards, Troy
★★★★★ 1/5
TrustpilotDisappointing after 3 years
Disappointing after 3 years. Very little comms, unfounded claims(proven by disputes agency) and the exit was incredibly unprofessional. One or two pleasant responders but will never use again.
Mary · 20 June 2022
Agent replied · 23 October 2024
Than you for your review, and we would be keen to find out more of your experience. If you'd like, please email further details to socialmedia@savills.com
★★★★★ 1/5
TrustpilotSavills commercial sector breaks every…
Savills commercial sector breaks every rule UK Law and RICS put on earth
Terry · 18 October 2023
Agent replied · 23 October 2024
Hi Terry, we would like to find out more with regards to your review, and would ask you to send further detail to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotBattersea Park Flat Hunt for First Time Buyer
Savills were brilliant throughout my 18 month flat hunt for my first property purchase. They're patient, professional, and live up to all expectations.Even for a first time buyer, they are a helpful house, not simply for £1m+ properties.
James · 8 July 2020
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
TrustpilotSavills is terrible
Tenant’s requests are ignored, repairs are not easily made, only high rent costs are paid and the level of professional cleaning they used is also very poor. Anyway, a huge disappointment and terrible !!
Etsuko · 6 June 2024
★★★★★ 5/5
GoogleThe Windsor Team, led by Aimee Percival, have been extremely professional, courteous, helpful and responsive, offering much needed advice on the rental market. They are great value for money and we currently let two properties through Savills. We would wholeheartedly recommend the Windsor Team to prospective landlords. Charlie Knapp has helped us fill both properties quickly, achieving maximum rental income. As we build our portfolio, we intend to use Savills with our other properties. Mark.
Mark · 26 October 2017
★★★★★ 1/5
TrustpilotTerrible experience
Terrible agency, the agents aren’t professionals at all. After 10years of renting places all over the UK, never had such a bad experience than this one with Savills, with whom I worked for the first time. Do NOT go through them.
Karl · 13 April 2019
Agent replied · 23 October 2024
Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.
★★★★★ 5/5
TrustpilotSavills were entrusted to sell my…
Savills were entrusted to sell my house. They went about the whole process very professionally, courteously and with great application. They were knowledgeable and gave relevant advice as required.
Harry · 30 March 2022
Agent replied · 23 October 2024
Thank you for your kind words. We are delighted to have been able to help with the sale of your house. Regards,The Savills Team
★★★★★ 5/5
TrustpilotGreat experience with Savills
Great experience with Savills and Michael Churchill especially, who found us the perfect house and was incredibly helpful all the way through the process. Five stars to Savills and to Mike. Thank you so much.
David · 10 March 2021
Agent replied · 23 October 2024
Hi David, itwas my pleasure. I really appreciate you taking the time to review, and wish you all the best for the future!Regards, Mike
★★★★★ 5/5
GoogleExcellent service through the whole process.
Friendly and professional, would highly recommend.
Dennis · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to post a 5 star review Dennis! I'm delighted that you are pleased with the service provided by Emma in our Sales team. Wishing you all the very best in your new home. With best regards, Simon Ashwell - Head of Region
★★★★★ 1/5
GoogleVery unprofessional agency - they do not care about clients. You can leave them your details, but no one will call you and offer you any options. You yourself will beg them to sign you up to view the apartment. Completely non-customer oriented staff.
Anastasia · 25 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.