Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
CHRISTOPHER · 24 February 2023
Agent replied · 23 October 2024
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
★★★★★ 5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
Melissa · 3 August 2019
★★★★★ 5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Bruno · 20 December 2019
Agent replied · 23 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
Othmane · 30 October 2023
★★★★★ 5/5
Googlefound me a beautiful home . And the contracts were completed within a reasonable time
Gary · 27 March 2025
Agent replied · 10 October 2026
Delighted that you the team in Windsor were able to help you achieve a successful outcome, Gary. Wishing you all the best with your onward move! With best regards, Simon Ashwell
★★★★★ 1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
Lak · 1 August 2023
★★★★★ 1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Savills Pakistan.
Muddusar · 30 April 2026
★★★★★ 5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Becky · 14 November 2022
Agent replied · 23 October 2024
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
★★★★★ 5/5
TrustpilotTo Whom it May Concern
Gary · 7 May 2026
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Gary · 20 June 2019
Agent replied · 23 October 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Mark · 3 August 2020
Agent replied · 23 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
GoogleI have so enjoyed working with Emma and Fiona in the Windsor office of Savills to help sell my property. They are professional but also caring which is a lovely combination! I would not hesitate to use their services again if the need arose.
Theresa · 25 October 2023
Agent replied · 24 October 2024
Thank you for your kind words Theresa and for taking the time to post a review. I'm really pleased that you had a good experience with both Emma & Fiona, we wish you all the best in your new home! With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
GoogleWhile visiting Windsor over Easter I popped into Savills, with a tentative initial enquiry, as I’m considering a move to the area. The welcome received from SUZY was exceptional. Knowledgeable, friendly, & full of practical advice - I will certainly be returning to Savills when I’m ready to start looking for property. Thank you Suzy!
Liz · 26 October 2019
★★★★★ 4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Mr · 13 June 2020
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Sally · 20 March 2024
Agent replied · 23 October 2024
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
★★★★★ 5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Alicia · 6 October 2021
Agent replied · 23 October 2024
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
★★★★★ 1/5
GoogleThe reputation of estate agencies for dishonestly is hard earned. Savills did not work hard with me... The dishonesty was easily, freely and fluently dispensed.
The 80s+90s model of lying and bending the truth is vastly outdated and has not been accepted for decades by clients, or wider society. But with some it lives on.
Nick · 25 October 2022
Agent replied · 24 October 2024
I am sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact me to discuss it further please do call on 07870 999 142. With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
KIM · 10 June 2022
Agent replied · 23 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
★★★★★ 5/5
GoogleEmma is the most professional agent I have ever come across. She is keeping everyone up to date on a daily basis whatever news she has which makes the process of both selling and purchasing so much smoother and quicker. I can highly recommend Savills Sales Windsor and in particular Emma!
Karolina · 25 October 2020
★★★★★ 5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Zheng · 18 September 2024
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
J · 4 June 2021
Agent replied · 23 October 2024
Thank you for your kind words, it was my pleasure!Regards,Charles
★★★★★ 5/5
GoogleSavills’ Windsor continue to impress me with their dedication to achieving the best results for their clients. My recent experience, with a shared client, reinforced my good opinion. Emma works with such empathy and energy, and is such a good and trustworthy communicator. She managed a difficult transaction with patience and skill. Unbeatable service!
Jane · 25 October 2022
Agent replied · 24 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience with Emma was such a positive one. With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Charlotte · 16 March 2022
Agent replied · 23 October 2024
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
★★★★★ 5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
Neil · 20 June 2022
Agent replied · 23 October 2024
We appreciate you leaving such a kind review, thank you and all the best!
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