Savills Windsor reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Natasha is amazing

Natasha is amazing! I have just started working with her the day from yesterday since she took over, but I am already a big fan of her. Highly efficient, professional and considerate! Thanks!

Yan · 15 February 2024

★★★★★ 5/5

Trustpilot

Jack exceeded expectations- 10/5 rating!

Jack was an amazing help on my checkout - he was diligent and proactive and made the process seamless. I would recommend Jack for any property and for any customer!

Callan · 16 April 2024

★★★★★ 5/5

Trustpilot

Highly recommend, especially Yato

Yato has always been very helpful, professional and responsive. I recently had an issue with billing for an apartment I moved out from and Yato was very helpful in addressing it.

Dmitry · 26 March 2024

★★★★★ 5/5

Trustpilot

I was so impressed with the service.

I was so impressed with the service I received from Savills. The process of selling and indeed purchasing a property can be stressful, to say the least. The confidence I felt throughout due to the attention that I received was second to none. Stephanie Clarke and her colleagues were always there in person or at the end of the phone to assist with any queries. I would recommend Savills to all friends and family in the future.

Caron · 25 January 2021

★★★★★ 4/5

Trustpilot

Helpful and friendly service

Very helpful and friendly during letting period. Rapid replies to my questions regarding property details which were needed when the house was on the market for sale. Many thanks to Monica Kajnozi.

John · 11 March 2020

★★★★★ 1/5

Trustpilot

1st-time-buyers be aware!! Untruthful salesperson/shark, terrible customer service

1ST-TIME-BUYERS BE AWARE!!!Savills showed us around a development in Greenwich and the sales agent clearly pointed out the floor that the apartment was on - the 2nd floor, 2 floors above ground level. We were also verbally told that if the property dropped in value between the time we reserved and completion, we would be owed the amount of the decrease. As a result, we reserved the apartment. A few months later, and after already signing a "Mace Secure Buy Contract" (which basically means they take your deposit ahead of completion), we discovered that the apartment was in fact the floor below what they sold us - the worst part of it was the sales agent denied she pointed out the floor it was on and also denied the conversation regarding the "property value drop" ever happened. They told us we signed the elevation plans, which also wasn't true, and only after weeks of arguing was I able to get our deposit back.We have since reserved another apartment in Greenwich and this feels like it was done "the right way" - all plans have been shown to us (elevation, floor and interiors) and we have signed knowing exactly what we have purchased.We were very naive 1st-time-buyers and went to Savills with an element of trust, which we truly feel was completely taken advantage of. They lied to us on multiple occasions and the customer service was terrible and even patronising at times - I have plenty of email proof of all of this.If you're a 1st-time-buyer, be very, very, very careful with Savills - basically don't believe anything they tell you verbally, only believe what is on paper/email to protect yourself.

Paul · 23 February 2020

★★★★★ 4/5

Trustpilot

Ritesh Gopaul has done an excellent job…

Ritesh Gopaul has done an excellent job managing our flat for us over the last 2 years. He responds promptly to our emails and provides a friendly and proactive service. We are thoroughly satisfied clients of Savills.

Mr · 19 September 2024

★★★★★ 1/5

Trustpilot

Worst year of my life

I rented a property through Savills in March 2019. Since then, I have had no resolution to any of the issues I had in the apartment - Including a rat and nowhere to store bins.I have been actively pursuing the building management company with no support from anyone here.Difficult to deal with, never had anything close to a resolution for the numerous complaints. Please people, DO NOT sign an assured shorthold tenancy contract with anyone, make sure you ask for a get out clause to be written in. Truly the worst 12 months of my life. Cannot wait for the end of March until I can leave.

Clair · 28 January 2020

★★★★★ 5/5

Trustpilot

Tom Smith - great property manager

Tom Smith has been a very helpful and efficient property manager. Kept me informed and always been willing to speak on the phone and always nothing but friendly. Thank you

Eleanor · 8 April 2024

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service, discourteous, arrogant, unhelpful staff in the rental management sector. They don't manage - they expect you to do it for them. I couldn't believe I'd be dealing with infestations of mice and no heating and hot water at one of their managed properties. Shame on you!

Charlotte · 27 February 2024

★★★★★ 5/5

Trustpilot

Everything was handled…

Everything was handled quickly,efficiently and with courtesy. I could not be more pleased. In particular Matthew Lodge could not have dealt with the whole process any better. His support was invaluable.

Michael · 2 June 2020

★★★★★ 1/5

Trustpilot

HOW TRUE THE COMMENTS BELOW

HOW TRUE THE COMMENTS BELOWI can't believe the similarity with the long comments below.yes they send newly graduate to so to speak evaluate your property. then their arrogant manner to corner you, giving you that they are actually making you a favour to sell your property under the actual value. I recently sold my house for 1.7m through a local agent, when they were trying to convince me for an evaluation of 1.3 m... Massive difference.. Thank god I didn't fall into their trap.To avoid 1000%... they are far from being trustworthy..

Don · 24 January 2020

★★★★★ 1/5

Trustpilot

Had the unpleasant experience of…

Had the unpleasant experience of dealing with Savills North Devon and Rent Shield Direct. Charlotte, although initially helpful and recommended to me, soon changed her tune ... Firstly avoid ANY company that uses RENTSHIELD (let's totally screw over your life, especially when dealing with #evilemily) DIRECT. Secondly avoid SAVILLS especially where you are self-employed and don't have a profit greater than £18k. If you are a small business owner actually living off your earnings as so many of us are you may as well check into your nearest campsite! A wholly upsetting and demoralising experience where no one wants to listen to you. I actually put in an official complaint against Charlotte but only part of it was actually investigated - the rest ignored, i'm guessing because there was actual validity in my complaint.

Emms · 14 January 2020

★★★★★ 1/5

Trustpilot

One star is one too many after dealing…avoid!

One star is one too many after dealing with the team in a North Devon. Utterly shocking attitude and appalling customer service. Despite putting in an official complaint after my ‘experience’ they only bothered to investigate part of my complaint then blamed Rentshield Direct, who are equally rude and snotty to deal with. After my experience with Charlotte Smalley I won’t be recommending you to anyone! Three suitable properties were ‘lost’ while trying to jump through your hoops and dealing with her judgemental attitudes! Stay well away!

Emma · 10 January 2020

★★★★★ 5/5

Trustpilot

I am writing to give a special thanks…

I am writing to give a special thanks to Jess Exley, her follow up and fast response is just excellent. I am an overseas client but the time difference didn't bother us at all, Jess has shown her professional and answered all my queries. My family will relocate to UK in June, and I'm really thankful for Jess's help.

Freda · 19 May 2021

★★★★★ 5/5

Trustpilot

Sophia was excellent from start to…

Sophia was excellent from start to finish. Best Estate Agent we’ve ever dealt with. Always available to help and was great with communication.

Jon · 24 January 2022

★★★★★ 1/5

Trustpilot

Stay well clear of savills

Stay well clear of savills. I've been robbed £600 from a deposit after a 3 month dispute. £350 was held back saying I had rent arrears which wasnt true. This is FRAUD. as I could prove all of my payments that were correct, Every time I asked where these arrears have come from I didnt get an answer and no one could tell me where or when these arrears came from. They will give you a massive cleaning bill even though the property is clean and in good condition. I went to the payment protection scheme and they are just as useless. I am now taking legal action to get back the rent arrears which was wrongly taken from me. You dont expect to be done over by a big company but they are hiding behind the big name. I cant believe they get away with doing this to people.Dont be the next victim of fraud and give savills the pleasure of robbing your deposit.

Mickey · 4 December 2019

★★★★★ 5/5

Google

We used this agency for the first time to rent the flat and our experience was rather pleasing. We would like to thank "Sophie" for excellent work and communication to find us our lovely flat in England. She went the extra mile to help us complete all the tenancy process without any issues or stress. She is a credit to the company and professional agent.

Thomas · 25 October 2022

★★★★★ 5/5

Trustpilot

Good experience renting from Savills

We rented an apartment via Savills and are very happy with the service provided. Communication was quick and easy, resolution of issues with the landlord very quick and mostly fair and overall we didn't have any major issues / disagreements.

Fabio · 16 September 2025

★★★★★ 5/5

Google

Fantastic service, thank you Sophie!

W · 25 October 2023

★★★★★ 5/5

Trustpilot

Thank you Jess Exley for everything to…

Thank you Jess Exley for everything to help us settled for our apartment at Greenford Quay. :)

Ryan · 19 October 2022

★★★★★ 5/5

Trustpilot

Karen was truly amazing and a breath of…

Karen was truly amazing and a breath of fresh air in her approach. Within a very short space of time our dream home was located offered and purchased.

Paul · 11 January 2021

★★★★★ 5/5

Trustpilot

I sold my apartment in Montagu Square…

I sold my apartment in Montagu Square W1 through Savills (Marlebone) and specifically through their negotiator Tom Watts who was superb. I could not have asked for a more professional, more thorough, service. He was the key to securing the sale, totally focused on getting the job done, ensuring that both sets of solicitors and the buyer, as well as me, were kept in the loop throughout the process. He was a delight to work with. Kindest regards, Michael Harrison

MICHAEL · 14 August 2019

★★★★★ 1/5

Trustpilot

Savills - NO STARS!

This is my second review and before I write it I’d like to remind anyone reading that it isn’t possible to give a 0 star mark. Therefore, please deduct 1 star from the score in this review and in my previous one.My last review was made because of the way that Savills handled the renewal of my tenancy. As a result I decided to leave the property. This review is made because of the way that Savills have handled my leaving the property and their handling of the return of my deposit. I’m a landlord myself and prided myself on being a good tenant, the property was left in excellent condition after a one year tenancy. However, because I decided not to renew, it appears that Savills / my Landlord are trying to punish me through making unreasonable claims on the deposit. The exit inventory was inaccurate and some of the claims are excessive and untrue.We are still in dispute, despite the tenancy ending at the start of April.In summary, my advice would be NOT to use Savills under any circumstances.

Kevin · 19 July 2019