Savills Windsor reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Thanks Jess

Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.

Yugan · 5 November 2021

★★★★★ 5/5

Trustpilot

A far superior experience to other property managers

Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.

Jessica · 27 February 2024

★★★★★ 5/5

Trustpilot

Five star for Atticus

I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.

J · 12 October 2023

★★★★★ 5/5

Trustpilot

High praise for Fiona

Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with

Georgiana · 21 June 2024

★★★★★ 5/5

Trustpilot

An impressive show of excellence

An impressive show of excellence, professionalism and expedience delivered in a friendly manner. Thank you Emma for your fantastic work in facilitating a smooth purchase of an incredible house. A refreshing experience to say the least! Keep up the excellent work!

Dr · 20 February 2023

★★★★★ 1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

ZC · 31 October 2023

★★★★★ 5/5

Trustpilot

Efficient Service and Communication…

Kristina was very efficient at getting my rental paperwork sorted and finalizing the lease. As an international student/tenant doing everything online remotely (and being unfamiliar with the UK rental system!), she was very helpful and patient as she took me through the process. I'd highly recommend Savills for rentals.

Ms · 20 March 2022

★★★★★ 1/5

Trustpilot

Sad that a company with a trusted…

Sad that a company with a trusted reputation is not more discerning about the landlords it is prepared to represent. I had the misfortune to rent a house for a year through Savills and was continuously strung along by the property management team who agreed to have items repaired but in certain cases never did. I heard from neighbours that previous tenants had the same treatment. Savills first priority was to generate letting fees and their loyalty lay firmly with an errant landlord. If this involved stretching the truth, then it appears their staff had no qualms about doing so. Renter beware!

Christopher · 27 October 2023

★★★★★ 5/5

Trustpilot

Harriet was a total professional…

Harriet was a total professional throughout my whole purchasing process and i cannot recommend her or the overall Savills experience more. She was in frequent contact and a huge help in helping me complete during the lockdown! Thanks to her I have found my dream flat and cannot wait to move in - thanks you Harriet :) xxx

C · 15 April 2020

★★★★★ 1/5

Google

I have rented from Savills Windsor for 2 years. The landlord believes he is being ripped off by Savills so each time something needs repairing so it takes weeks to get anything done and three different quotes are obtained and then the landlord sends his own man. If Savills use the inventory clerk Gary Stefan for your check in , double check what he writes. We found his inventory of our property to be full of errors in the landlord’s favour and despite flagging them up at the start of the tenancy, his flawed check out inventory has been unfairly used by Savills, as the basis for dilapidations. We are three weeks after ending the tenancy and £3750 is tied up in the deposit because the landlord and his new partner could not care less about the return of our deposit. Savills are “chasing them”. The information on the extent of the dilapidations is so confidential, we can’t even be told the sum of money involved till the landlord has approved it? Then it’s too late to challenge it, Our check out process, which also involved Gary Stefan, meant that any invoices put forward for things like window cleaning were just ignored by him. If no stars had been possible then we would have ticked that box.

Gina · 25 October 2023

★★★★★ 5/5

Google

We can't speak highly enough of Sophie. From our very first meeting Sophie has listened carefully to the type of rental we were looking for and has gone above and beyond to ensure she found a suitable rental in a very tough market. Sophie has a lovely way about her, so kind, reassuring, professional and always with a big smile. She is a pleasure to work with. We have sold and rented through Savills Windsor in the past and have always had an excellent experience. They are all extremely professional, friendly and work closely as a team.

Phil · 25 October 2023

★★★★★ 5/5

Google

Moving from Australia to Windsor, UK we were a bit overwhelmed by the rental market here. But Sophie really stepped up and made the process easier for us, she went out of her way to make time for us to view the property a number of times! She answered long lists of questions, found out information we requested even if it was a bit repetitive at times and then left us the sweetest note and gift when we moved into our new place! The paperwork, instructions etc all were handled with proper details and we’ve had a great experience with Savills till now!

Naveen · 25 October 2023

★★★★★ 5/5

Google

I called Savills for a property I saw available for rent on On The Market. I was connected with Madelaine Cowdrey from the Windsor office and she has been very friendly and quick to turn things around. It took four weeks from the moment me and my brother viewed the property to having the keys. Once we settled in she continued to support us through any queries we had. We were also put in touch with Zarah Naqvi (our Property Manager) and she has been very swift in actioning some issues we've had with the property since moving in. My experience with the Savills Windsor office has been very smooth and pleasant so far. It makes moving so much less stressful when you have people who are supportive and on the ball with things to help. Highly recommend Savills!

Vipul · 25 October 2023

★★★★★ 5/5

Google

The vendors of the house we recently purchased worked with Savills Windsor. It was such a pleasure working with Fiona who always kept in close contact with me thorough the buying process. She struck the right balance of friendliness and professionalism. I felt she coordinated stakeholders well and let me know where I could put some gentle pressure on our side to move things along. Overall, we managed the transaction in two months from offer accepted to completion! Fiona greeted us on the day with keys and a lovely bottle of bubbly. We are very happy in our new home, thank you!

Margaret · 25 October 2023

★★★★★ 5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

★★★★★ 1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021

★★★★★ 5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

★★★★★ 5/5

Trustpilot

We would not hesitate to recommend…

We would not hesitate to recommend Savills. Fiona, Sandra and Alicja were professional and efficient throughout. They provided an excellent service and advice, and made the sale of our property go smoothly and stress free.We would certainly use Savills again in the future.

Lyn · 21 November 2022

★★★★★ 5/5

Trustpilot

We had careful guidance from the start…

We had careful guidance from the start as to how to improve the appearance of our home which after 34 years had been well lived in. Equally well thought through was the selling price and the filtering of genuine clients which resulted in offers from all but one of them. Can't fault Savills the whole way through.

Mrs · 17 December 2025

★★★★★ 5/5

Trustpilot

Alexa Butler was SO helpful

Alexa Butler was SO helpful. Imogen was an amazing point of contact and so helpful with quickly finding me properties to view. Alexa, who handled the viewings and the paperwork, was so quick, patient, and knowledgeable. I'm sure my 4 day turn around for my move wasn't easy, and Alexa handled it like a pro.

Kelly · 12 January 2021

★★★★★ 4/5

Trustpilot

Professional property management service

We found the property management and rental service by Savills to be efficient and professional and appreciated the prompt attention given by property manager Sam Ing.

David · 13 August 2026

★★★★★ 4/5

Trustpilot

Harriet Davis is so professional, constructive and positive. She also emotionally intelligent and understood the emotive impact of the process on us.

The estate agent, wonderful Harriet Davies was really positive and constructive.

Gaby · 13 November 2024

★★★★★ 5/5

Trustpilot

Amy was super helpful

Amy was super helpful, always answered our questions by return and went out of her way to check anything she didn't already know. A perfect sales woman who guided us smoothly through the whole process, Thank you Amy :-)

Fiona · 21 March 2023

★★★★★ 5/5

Trustpilot

Professional and knowledgeable service from start to finish!

My partner and I made contact with Savills through Zoopla and I have to say that our contact, Jess made the whole process of finding and securing our first apartment together as painless and stress free as possible.She was polite and friendly but also incredibly knowledgeable and professional.Thank you for you efforts and time!

Benjamin · 15 February 2021