Savills Windsor reviews in Windsor and Maidenhead

★★★★★ 1/5

Trustpilot

WARNING

WARNING - DO NOT USE THIS COMPANYI was asked to be a guarantor so i agreed. This awful, arrogant, ignorant, OTT company sent me a link to add info they supposedly require. I cant believe what they have asked for me to supply? very intrusive to say the least, almost everything except my inside leg measurement or is that to come? They state that you can ring or email them but you can never get through or a reply. I think they only exist because people have no choice, DISGUSTING!!!!!!!!!!!!!!!

B · 11 November 2024

★★★★★ 5/5

Trustpilot

Claire Reynolds and the Marylebone team...

Claire Reynolds and her team at Savills we’re superb selling our 3 bed flat in Marylebone - incredibly efficient, professional, caring, and hard working. Claire found us a buyer within a week of instructing her and negotiated a very good deal for all parties. She was also very proactive during the conveyancing process and even helped reassure the seller and other estate agent on our onward purchase that all was well. Would thoroughly and absolutely recommend Savills.

Edward · 20 August 2020

★★★★★ 5/5

Trustpilot

Savills estate agents

We found Savills to be a very professional company. The whole team who helped sell our home especially Chris Clifford were on the ball with every aspect.We were notified of the progress the whole way through to completion. Today we were delighted to receive a bottle of champagne totally unexpected but very welcome. We wouldn’t hesitate to use them again.

Mrs · 15 March 2023

★★★★★ 5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

★★★★★ 5/5

Trustpilot

Suzy Lambert of Savills is a delight to deal with

Suzy Lambert of Savills is the ultimate property sales manager. She is not pushy, she gives you the facts and lets you make up your own mind. She has integrity and is a model of discretion around the sales process - the fact that she will not divulge confidential info about the other party gives you confidence that she maintains the same wall around your info. What’s more, she is always cheerful and nothing is too much trouble for her. She made our viewing of countless properties over an extended period an absolute delight come rain or shine.

Rob · 3 November 2024

★★★★★ 5/5

Trustpilot

Sam Ing and Savills - great service and professional

Sam Ing is true professional in helping us renting the beautiful house.great service in terms of communication, viewing appointment, maintenance and checkin. Sam is very attentive and responsive in replying to our emails in case of any repair works required in the house or guidelines required and get the repair work done on time. True professional service and I am happy with Savills.

Hasim · 10 November 2022

★★★★★ 5/5

Google

I was very pleased with Kornelija's professionalism and support in looking for properties. She was very attentive, responsive and understanding of our needs. I highly recommend her!

Alexandra · 10 May 2026

★★★★★ 5/5

Trustpilot

First Time Buyer

Last year I had the pleasure to work with Sophie Grannell from Savills surrounding my first purchase. Sophie was always available and open to answering any questions I had surrounding the process in addition to offering insight into elements outside of the house purchase itself. Overall working with Savills put a typically stressful situation into a balanced and easy-to-process transaction.

Matthew · 22 February 2023

★★★★★ 5/5

Google

Georgie Gibson has been absolutely amazing. She replies so quickly, is highly efficient and is a really lovely enthusiastic agent. Couldn’t recommend her more - always going above and beyond. Thank you Georgie!

Bea · 10 October 2024

★★★★★ 1/5

Trustpilot

Saville’s

I needed to rent a big property then what I’ve been with for the last 6 years with marshals in Windsor so I found I property with Saville done the viewing lovely just what me and my son needed after loosing my husband few years ago it’s been very hard being a single parent but I’ve worked very hard to give my son what he needs with his father not with us. So Saville started the process for my job I’m a female taxi driver for cooperate clients/ personal clients and also started working with Uber as a second job with the cost of living was getting harder. They firstly email what kind of client I had and stated that I can not allow Uber drivers to pk on the property grounds? I just about have 2 awkward parking space outside a 4 bed hse that I was interested in so I don’t know were my guests were to pk anyway I didn’t understand why they were saying this to me anyway I continued few days later I get a email from a member of staff very late asking me to pay deposit of £600 which I did the next day then the references stated me & my son both were renting the property so everything was all gone through with my son and my reference took longer being self employed so in the beginning I told then my tax return I submitted in January 2025 but it will not show what I’ve been earning from April 2024 that’s were I’ve can show I earn enough to rent the property I was told tax return is no issue it’s just a tick mark for the referencing. its been hard since Covid to get back on track with taxing also my license finished jan 24 and DBS took nearly 4 month to complete with back logs.The reference company also stated they can just look at my bank details for income for last 6 months which shows enough income We had another hse we also like in process if this one was not possible.Cut a long story short my reference was decided as only because of my tax return didn’t showed enough earnings for 23/24Saville’s were only interested in seeing my tax return they didn’t care about my sons earnings/ my earnings from bank details they had which show more then enough.I actually thought about all that had happened they actually wasted our time the made said and done unfairly to me and my son and I found this is because they WERE ACTUALLY RACIST.I’m glad it didn’t all go through I don’t want to deal with people like Saville’s/racist I’ve seen plenty of that all my life and especially in Windsor.We actually found a beautiful property with a lovely estate agent who in a better area and we are happy.But another lesson learned for the books who not to deal with again !

Gold · 23 October 2024

★★★★★ 5/5

Trustpilot

My key contact is Deanna and my…

My key contact is Deanna and my experience and interactions with her have always been positive. Deanna is very customer focused, the consummate professional and a great communicator i.e. always keeping you updated if there is a matter to be resolved.

Concept · 21 May 2024

★★★★★ 5/5

Trustpilot

Lettings Property Management - Gus Young

The lettings team has managed my property for a number of years now and I've always found the team to be professional and responsive, taking a lot of care to understand any concerns I have had as a landlord and handled issues with diligence and consideration for all parties. Particularly in recent years, I would highlight Gus Young, who as my property manager I have been really impressed with the level of service, support and attitude that he exhibits in all our interactions and efficient way he deals with day to day property challenges. Would definitely recommend him to other landlords as a great manager.

Luke · 18 October 2024

★★★★★ 5/5

Trustpilot

Caring, considerate property managers

I experienced an accidental injury as our communal area light was broken. Aliya C our property manager is always super helpful, positive & quick to respond to any problem no matter how big or small. Within a few hours, we already had an electrician confirmed to come resolve the problem & within 3 days the issue was rectified completely and shockingly at no cost. Really impressed with the timely delivery as always. We’re lucky to have her as our property manager 🙂‍↕️

Mei · 17 October 2024

★★★★★ 5/5

Trustpilot

Savills did an excellent job for us

Sue and Steven helped us sell our house for the asking price then find an alternative property in record time when our original house purchase fell through. They were professional and responded quickly throughout the process. We would highly recommend Savills

ANDY · 9 January 2026

★★★★★ 1/5

Trustpilot

What an appalling company

What an appalling company. Where to start. I was interested in renting a property from them and the whole experience has been an abomination.My initial enquiry was dealt with there “ chat bot”. After taking all my details etc I was told somebody would phone me. First time, no call. Maybe excusable. This happened 6 times over a period of a few months. No contact whatsoever.I then out of the blue received an email from them, I replied with a few enquiries and they replied 4 weeks later!I have never spoken to anybody from Savills in 4 months of enquiries now.They are undoubtedly the worst company I have ever dealt, there incompetence and arrogance knows no bounds and there customer care is zero.Please steer well clear of this shower if your selling or buying,there are some great estate agents about, this is not one of them.

Andrew · 14 October 2024

★★★★★ 1/5

Trustpilot

Never use Savills to manage your property

I am a landlord who has been so frustrated by Savills' property management services. We have worked with quite a few property brokers in both the US and UK and our experiences with Saviils has been far worse than anything we have experienced with any other firm. We rented out our house last Aug and hired Savills to manage for us. Although we never had any problem with our boiler for four years when we lived there, almost as soon as tenant moved in, high-cost contractors started to be sent into the house for the boiler. Every time, contractors blamed on different parts of the boiler and over 2,000 pound repair cost and nine months later, all of sudden, Savills said we needed a brand new boiler for another 3,000 pound. beyond the boiler, Saviils would send certain high-cost but ineffective contractors to our house against our explicit instruction NOT to use the particular contractor because they charge almost 400 pound once to remove a bedroom door knob and ask for another 300 pound to install a new one. Savills does not care about the costs of the repairs because that's not their money and all the repair costs come out the withheld rent. There have been several cases they would send in a contractor for some very minor things such as fasten a screw and every trip made by contractors would cost a few hundred pounds at a minimum. we complained this to Savills in writing many times and they have the typical big company attitude particularly because they are the ones that hold our rent. They have this highly unreasonable reserve fund from our rent receipts from which they liberally pay outrageous maintenance costs to their affiliated contractors. the staff's attitude is hardline "I don't care" towards landlord and it seems odd that we are the ones who actually pay them for the service. Even when there was a change in the property manager on our house, we were not even properly informed and the former manager just simply disappeared. Anyway, beyond money, it has been an extremely frustrating and stressful experience dealing with Saviils and I wish other landlords don't need to go through any of that.

Jiong · 14 June 2018

★★★★★ 5/5

Google

I cannot recommend highly enough the Savills sales team in Windsor. They were both extremely professional and friendly at every stage of the process and went above and beyond to sell my property. They delivered world class service, and what I particularly appreciated was that they kept me updated every step of the way. I never had to chase them including if I left one of them a message - they would get back to me immediately. I couldn’t have asked for better service and if I ever have another property to sell in this area, I wouldn’t hesitate to use them again

Laura · 10 October 2024

★★★★★ 5/5

Google

We would like to express our gratitude to Fiona Copeman and the entire sales team at Savills. From our initial interaction, each team member demonstrated professionalism, expertise, and dedication to ensuring the successful sale of our family home. Throughout the entire process, Fiona’s communication was consistently prompt, transparent, and left us well-informed and confident of her capabilities. The marketing efforts for our property resulted in attracting quality potential buyers, including the new family who will soon become the custodians of our home. Fiona's negotiation skills and her assistance in navigating the complexities of the house buying process reassured us and instilled confidence throughout. Her outstanding customer service further deserves commendation, as she genuinely cared about our experience and was committed to ensuring a smooth and stress-free sale. In conclusion, for anyone seeking a dedicated, knowledgeable, and results-driven real estate team, Savills is the perfect choice. They exceeded our expectations, and we are sincerely thankful for their support, care, and expertise in successfully selling our home. Thank you!

Paula · 10 October 2024

★★★★★ 5/5

Google

The Savills Windsor team provided me with exceptional service on the recent sale of my Windsor property. The team was responsive; phone calls and emails were returned promptly. They gave me realistic and sage advice on local property market dynamics and on how I could best prepare my property for sale. They kept me informed every step of the way; every viewing was followed up and feedback provided. One team member also checked on the property whilst I was away for an extended period. Thank you, Savills, for going above and beyond!

Lucy · 10 October 2024

★★★★★ 5/5

Google

We are loving our rental, thanks to Sophie Kekwick’s prompt actions. Our experience with Savills and Sophie in particular were positive. She was prompt with responses to all our queries and put us in touch with the relevant people to rapidly push our rental through the documentation and formalities process. Thank you very much, Sophie and the Letting Teams at Savills, Windsor.

Nilanthi · 25 October 2022

★★★★★ 1/5

Trustpilot

This review is regarding the auction…

This review is regarding the auction side of SavillsA site came up for sale which I was very interested in, so I emailed the Savills agent but had no response, I followed this with about 6 emails to several email addresses given for the Auction team and also the live chat team asking for a viewing.No one phoned or emailed me back and when I eventually managed to talk to someone on the phone not only were they non apologetic for my experience they also promised that someone would call me. I explained that as it was an auction I could not bid on the property if I had not seen it. No one ever bothered to contact me. I wanted the property but without seeing it I cannot possibly bid, not only did Savills let me down they also let there vendor down as they are not providing the service that they have paid for.Never have I tried so hard to get a company to call me and been so blatantly ignored. Savills is a company I could trust, but there is no excuse that can be given for their lack of response to my requests which continued for 10 days without response from any of the emails or phone requests.Judging on the review score on trustpilot I am not the only one!!

Mr · 4 October 2024

★★★★★ 1/5

Trustpilot

First time buyer

As a first-time buyer, I recently participated in a Savills auction in Dagenham and purchased a property. Unfortunately, the experience was not what I had hoped for.The property was sold for more than what it was worth.It was not made clear that the property had no bathroom or kitchen.The contract required you to pay the seller’s legal fees, which was not transparent beforehand.The property had no clear title, which was a major oversight.The property may not gain significant value after renovations.

Vernal · 3 October 2024

★★★★★ 5/5

Trustpilot

Appreciation to Mr. George Pride

I would like to take this opportunity to thank Mr. George Pride for his services to me and my family on the management of the apartment 3.3 Percivall House in all the tenancies in the unit. I appreciate his prompt response to questions and problems from both the tenants and me, the ability to offer solutions to solve the problems and issues by mobilizing appropriate contractors and services. I would like to extend my special appreciation for his help during the period this summer when my family stayed in the apartment temporarily before the next tenant moved in. His professional help for me has been outstanding and I don't see any aspect that needs to be improved. I hope I will continue to enjoy the professional help George could offer.

Kin · 2 October 2024

★★★★★ 5/5

Google

I highly recommend Savills Property Management. Their team provided excellent, professional, and efficient service, making tenant placement seamless. Communication was superb, and their market expertise was evident in every aspect, from marketing to vetting. Thanks to their efforts, we quickly found suitable tenants without hassle. The experience was stress-free, leaving me confident. Savills delivers outstanding, reliable property management.

Esha · 15 July 2025