ProperKey reviews

★★★★★ 5/5

Google

Alex is super professional and is really knowledgable about the properties in the area. I found her responsive, polite and helpful at all times. It’s so rare to find someone who specialises in equestrian properties and she is clearly a horse owner herself with her depth of knowledge and care. Was such a pleasure working with her.PositiveResponsiveness, Professionalism, Value

Vivien · 25 October 2021

★★★★★ 5/5

Google

Alex is amazing. She helped us with everything starting from the show around finishing on last bits and pieces of the contract. Very good communication and customer service. Everything is always sorted quickly and with the high professionalism.PositiveResponsiveness, Professionalism

Marta · 25 October 2022

★★★★★ 5/5

Google

Alex is very professional, competent and committed to find the right property for her clients. She has been exceptionally helpful and always go the extra distance, far beyond expectations which is very much appreciated. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Leonardo · 25 October 2021

★★★★★ 5/5

Google

I am a portfolio landlord and prior to using the services of Properkey, I would source my own tenants and try to undertake my own check in inventories whilst hazarding a guess at negotiaiting the references given by the prospective tenants. It was a time consuming, labour intensive and arduous process thst I found myself repeating every few months. In 2019, Properkey was introduced to me and they secured a professional tenant (who still rents with us) and they now manage my entire portfolio. Their professionalism is second to none, and they are genuinely 'yes' people. Not yes people to tick a box, but yes people to get the job done, beyond my satisfaction.

Harry · 25 October 2022

★★★★★ 5/5

Trustpilot

Alex is brilliant and her customer…

Alex is brilliant and her customer service and commitment to find in the right property for me made me feel so at ease. I would recommend proper key to anyone.

Jaycee · 16 July 2021

★★★★★ 5/5

Trustpilot

Excellent service received by proper…

Excellent service received by proper key. Everything was done on time and efficiently. Look forward to using them again.

Tan · 19 July 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs

Estate agents like Properkey epitomise why estate agents around the globe have an awful reputation. This review is based on facts and facts only. For your own safety, and to avoid big financial losses like I incurred - stick with the well-known high street brands. My dealings with Properkey, over the course of 3-months and trying to purchase 136A Heath Road became a living nightmare. I was forced to pull out of the process because of their complete and utter ignorance, shocking customer service, lack of respect, false promises and inability to provide updates, I would literally be ghosted by them for weeks. I am still baffled why I was treated like this by them and think that maybe the value of the purchase didn’t provide them with enough commission for it to be worth their time and effort. I would send up to 8 messages at times and not get a single response. I would also attempt calling all Properkey offices over several weeks to not get a single answer too. A very very very strange setup to say the least and I have all the screenshots to prove it. Estate Agents should not be able to get away with behavior like this and I strongly advise all buyers and sellers to avoid these guys like the plague.

Brett · 16 July 2023

★★★★★ 5/5

Trustpilot

Properkey provide exceptional customer…

Properkey provide exceptional customer service.Mo and Alex are very professional and pleasant to work with.They handled the whole process of tenancy from finding the tenant to completing all the checks and agreements effectively and promptly ensuring everything was completed on time .They are Always happy to help with any queries.I am very happy to use Properkey and will recommend them to my friends and family.

Polly · 12 April 2021

★★★★★ 5/5

Trustpilot

Alex was great made the nice so easy…

Alex was great made the nice so easy for myself and my family everything went to plan

Dan · 12 April 2021

★★★★★ 5/5

Google

I have just sold my home through ProperKey. They were very quick to find a serious buyer and I never felt like my needs weren't met. Whenever I had a problem, I could get them on the phone and I look forward to working with them in the future.

Alex · 23 March 2023

★★★★★ 5/5

Google

Proper Key are a top notch Estate Agents. They are professional and always a phone call away. There rates all around are extremely very reasonable. They offer a great service for a great value. A pleasure dealing with them. Absolutely fantastic. Thank You team Proper Key.PositiveResponsiveness, Quality, Professionalism, Value

Eddi · 25 October 2022

★★★★★ 5/5

Google

ProperKey was so good to work with, they my property to great tenants quickly and efficiently. They’re a great agency and I would definitely recommend them to other landlords!

Yusra · 22 March 2024

★★★★★ 5/5

Trustpilot

Amazing job

I bought a property recently for me and my family through properkey. They made the process easy and smooth from start to finish. Always polite and hardworking. Ibrahim was particularly impressive in handling all aspects of the sale.

Saachee · 29 July 2021

★★★★★ 5/5

Trustpilot

Great customer service

The service that I was provided from Properkey was of a very high standard , throughout my entire sale process I felt like I had a helping hand along the way. I would definitely recommend Properkey to my friends and family and most definitely will be using there services in the future

A · 20 July 2021

★★★★★ 5/5

Trustpilot

As a busy landlord

As a busy landlord, I don’t normally bother with filling in reviews, but will make an exception this one time to say that Alex and Tariq impressed me greatly with their attention to detail and the simple fact they answered the phone and my questions without exception and in my best interest.

Simon · 19 July 2021

★★★★★ 5/5

Google

I had a recent engagement with them and they are a great company to work with. Very professional service. Would highly recommend to anyone.

Yusuf · 22 March 2024

★★★★★ 5/5

Google

The ProperKey team dealt with the sale of our family home super efficiently & kept us updated with everything regularly - this was a huge thing for us as we have had bad experiences with other people before in the same sector. Thank you to the team once again.

Poser · 25 October 2021

★★★★★ 5/5

Facebook

I moved my property portfolio over to Properkey a while ago and I cannot praise them highly enough. I use them for rentals on a fully managed basis and they have been a breath of fresh air. I have found them to be competent, extremely efficient, honest, friendly and reliable. Thank you

Abby · 17 February 2021

★★★★★ 5/5

Google

The ProperKey team was amazing to deal with. Finally an agent who didn’t treat me like a number and actually worked with me to achieve what I wanted. They are Property Consultants with the best advice in getting a matter closed! Highly recommend! Thanks again guys!!PositiveProfessionalism

Ikky · 25 October 2021

★★★★★ 5/5

Trustpilot

If you fancy a honest experience with…

If you fancy a honest experience with an estate agent then call these guys. They don't sugar coat anything. After dealing with your high street estate agent i instructed ProperKey to Let my property. They did a fantastic job in finding the perfect family for my home.

Richard · 14 July 2021

★★★★★ 5/5

Google

ProperKey always have taken care of my properties. They are a very professional and friendly team to deal with. The tenants they have found me have taken care of my properties and always pay on time. What a superb team! Thank you!!

Sam · 23 March 2022

★★★★★ 5/5

Trustpilot

Extremely professional service.

The team at Properkey went out of their way to help us. We have used several other agents in the past for various things from letting, sales and management but we believe these guys are far better than the rest with their personal professional service.

M · 19 July 2021

★★★★★ 5/5

Google

Very professional and courteous. Dealt with me and my family with a lot of respect and ensured the whole process went smoothly. Excellent advocate for how agents should operate. I have already recommended other family and friends to use their service.PositiveResponsiveness, Professionalism, Value

Afsheen · 25 October 2021

★★★★★ 5/5

Google

The team at ProperKey are nothing short of professional. From start to finish they helped me with my enquiry and had an excellent response time. They catered to the needs of my family down to a T. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Zahra · 25 October 2021