Hamptons Sunningdale Sales reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

I have had a lot of contact over a number of years

I have had a lot of contact and personal professional service from this company and I know very well that with in the regional office I deal with, things are run to a high standard. I am situated 16,000 kilometres away in another country so it is critical that I have up to date clear and accurate information and reports about the property that is overseen by Hamptons. Their team is very well run and I can say that I am consistently reassured and impressed with my main contact there who is Constance Graham. She has an efficient and polite natural style to problem solving which results in excellent service to myself as the client. I am always kept up to speed with email and photographic information which provides the communicative link to my tennants and maintainance services that I need.

Jeremy · 20 March 2026

★★★★★ 5/5

Trustpilot

Danish Ashraf ⭐️⭐️⭐️⭐️⭐️

Danish Ashraf at Hamptons always went that extra mile to quickly help resolve any issues that came up.

John · 13 October 2026

★★★★★ 5/5

Trustpilot

TW office

We have worked with Nikki in the TW office. Nikki has consistently been responsive in managing whatever has come through in our dealings. I would recommend Nikki and Hamptons for property management.

HA · 16 March 2026

★★★★★ 1/5

Trustpilot

Misleading and pathetic service by the agent

I live in Reading and I was looking for a rental property for a family of 6 adults and a 1 year old boy in Pinner, so it takes me at least an hour to drive to viewings each time. I also have a dog. I know this is difficult as I already had many agents telling me most landlords only look at smaller families. So before I confirm viewings with an agent, I always specifically ask if the potential landlord will allow for this many adults plus the dog.There is one property we saw on Rightmove near Hatch End so I went ahead to contact Hamptons, the agent for the letting. Leila, the agent, contacted me for viewing availability. She also sent me an email to ask me details about the potential tenants, for which I fully listed out the names and relationships (one big family) of all the people that will be living in the property plus the age and breed of my dog.She went ahead to confirm my viewing time without any objection. On the day of the viewing, I asked her again if the landlord is fine with the number of people and the dog to which she said "we will see, it depends on the package" (whatever that means).After the viewing (which was on a Saturday), we told her on the Monday through email we would like to make an offer and went ahead to fill in an offer sheet, matching the asking price and guess what, Leila comes back to me and say the landlord won't allow this many people and won't allow pets. I questioned her saying that I already gave her all this information before viewing and asked before the viewing whether the landlord is okay with it because I wouldn't drive for an hour if my offer would not be considered due to the number of people and my dog. What's funny is that she still kept talking about overall package and stuff like that.This is pathetic service by her and this does not reflect well on Hamptons as her title is Senior Lettings Consultant.

Brian · 6 July 2022

★★★★★ 5/5

Google

I have worked with Hamptons Letting Sunningdale for some years now and I must especially recommend Lauren Walker who takes care of the accounts side of things. She is attentive, helpful over and above the call of duty, gently supportive and its so good to know she will always make sure I'm safe.

Diana · 25 June 2024

★★★★★ 1/5

Trustpilot

Let down by Hamptons fully managed service

We let our Victorian period house for five years while we lived in the USA through Hamptons fully managed service. Over that period various work were carried out that we approved but obviously which we could not manage. Hamptons assured us they had access and relationships with good quality trades people. We came back to find stone mullions drilled through. Holes made by plumbers left exposed. Cement used instead of grouting. White pipework placed over the outside of the house. Totally different fittings used in bathrooms. The house was beautiful when we left and we returned to find it heading towards a 1960's student house. We paid Hamptons to periodically review in addition to the 11% they took. The company they contracted to was CCP Maintenance. DO NOT LET THEM IN YOUR HOME. I would suggest also finding a letting agency that actually cares about the house and not just the income.

Dominic · 23 May 2022

★★★★★ 5/5

Google

We would like to thank Hannah Morris for being so helpful and understanding in trying to find a replacement tenant. She has been both professional and responsive. We would also like to thank Julian Powell who is has been an excellent property manager and deserves recognition and reward for how he tries to fix problems!

Samuel · 26 April 2024

★★★★★ 5/5

Google

Lauren, Fran and Julian were exceptional whilst moving into our dream property. Couldn’t fault these 3, exceptional service for a prime property.

Jonathan · 1 August 2025

★★★★★ 5/5

Trustpilot

Perfection

Quick, efficient, responsive, and respectful. Best service one could ask for… Appreciated the work, Danish Ashraf.

Can · 8 October 2026

★★★★★ 5/5

Google

Hannah Morris is an incredible, tireless agent from Hamptons! She is resourceful and energetic and always available to answer questions and provide valuable information about properties and areas to live. She helped us with our search and she went the extra mile every single time she could, to find the right property for us!

SIMONA · 26 April 2024

★★★★★ 1/5

Trustpilot

Very Poor Experience

We were looking to rent a property (£4000-£5000 pm). We arranged several viewings. The first 4 were conducted by a man from one office. He was very affable. The next 2 were conducted by a girl from a different office. We decided we wanted to proceed with one and we put in a definite and precise offer. We emailed the girl on Friday, clearly stating our position. She responded asking if we were happy to confirm the asking price, which we agreed to. I also confirmed that we were offering a long term let (3+years) and also a holding deposit that was non-fundable in the event that the sale did not complete. That was Friday early afternoon. We heard nothing back and by Tuesday Mid morning I phoned to ask if the landlord had responded. Yes, she said, although she hadn't bothered to tell us! She said the landlord had accepted our offer, but wanted to continue marketing the property until we had exchanged contracts. I asked whether she had advised him of our offer for a non-returnable deposit. No, she hadn't read our email properly! She is clearly on a different planet and speaks a different language! I asked her to go back and tell the landlord clearly what we had offered. She came back saying that he accepted our offer but would continue marketing the property in the meantime. We cannot affor to end up without somewhere to live, so I have told them to advise their client that we withdraw completley. His loss, not ours. I'm sure the outcome would have been different if we hasd been dealing with someone who knew what they were doing and had bothered to digest and understand our communications. Not impressed at all!

Mark · 6 August 2024

★★★★★ 1/5

Trustpilot

Holding on to our deposit money…

Holding on to our deposit money illegally. Have waited 25 days and counting for our money to come back. Spoke to branch manager in Clapham (Andrew) he seems like a nice guy but blaming it on not being able to get hold of the landlord?? How is this fair? What a shambles! Have rented from 3 other letting agents and they always gave us our money back on time. We were great tenants for 2 years, always paid rent on time and gave the property back in great condition!

Jack · 29 December 2021

★★★★★ 5/5

Trustpilot

Exceptional Property Management Service

I am very pleased with my property management team. They keep me updated on the property’s condition and promptly address any issues. Communication is clear and respectful, and they always welcome my feedback. Their professionalism and courteous attitude make me feel truly valued. Mr. Danish Ashraf also provided excellent support in maintaining the property even after the tenant moved out. Overall, I am extremely satisfied with their service and would strongly recommend them to anyone looking for a reliable and dedicated team.

LL · 20 February 2025

★★★★★ 5/5

Trustpilot

Thank you ! SW18 house sold...

We recently sold our property with the help of Mark Thompson and team at Hamptons on Garratt Lane. From the very start Mark was friendly, well-informed and supportive, suggesting a good strategy for the sale. He was excellent at anticipating and assessing our situation and what we needed.A big thank you also to the team that helped our sale progress, to Alex for organising the viewings and keeping us up-to-date with news, and to Patrick for the communications and keeping us on track with the documentation. The timing of the communications was just right. All this reduced the stress of selling a much loved house.Thank you.

Helen · 14 June 2024

★★★★★ 4/5

Trustpilot

Leave it to Saima.

Leave it to Saima.For several years, we have been renting our property while living overseas. For the past year, Saima has been in charge of management. She is capable of handling any issues that arise, and I trust her fully to work in our best interests while keeping our tenants happy. She keeps us informed about the arising issues and reports back diligently, minimising unnecessary contact, which I appreciate. She manages the load well, and I would recommend her service.

Bridie · 14 June 2024

★★★★★ 5/5

Trustpilot

Rental management

Hamptons have been managing my properly for years now and I’ve always had a good experience with them. They take care of everything very professionally and I’m always well informed about anything that needs my attention. I mostly liaise with Constance and she in particular has been great to deal with. Always very friendly and prompt to reply to questions. She’s definitely made my life easier in terms of my property. I’d definitely recommend.

Mark · 11 March 2026

★★★★★ 5/5

Trustpilot

Hamptons Property Management

I have been using Hamptons, St. Albans for short term lets for over 4 years and the whole team have been absolutely brilliant. I am particularly impressed with David Whiting the property manager. He has been very responsive, professional and friendly in dealing with any of the issues at the property. He seems to have a great team of reliable and friendly contractors on call that fix all the problems quickly and professionally.

Paul · 16 March 2026

★★★★★ 1/5

Trustpilot

Fraudulent service

I am a (multiple) properties owner, but for personal reasons I wanted to rent a flat very centrally in Windsor Castle area.I was rather in a rush and the location and the appearance of the property was appealing, in spite of having zero storage options and the access to the second floor was solely by stairs (I did not deem this a problem in my circumstances).What I was not aware, and the Agency was, it was that this property was plagued by structural issues ( water ingress), and while I asked if there are any adverse issues with this property, I was told that 'this was a very sought after location'. I closed the deal and when I checked in to collect the keys (living at the time in my own property in Richmond upon Thames), I saw traces of damp on the ceiling that I notified in writing and I had the assurance that 'there is nothing serious', but they would notify the landlord.Three weeks later I moved in with a light content, given that this is a pied a terre (completely unfurnished). Five days down the line, with rain pouring down, the water started to drip on the floors and on a brand new Ziegler rug I took it to keep me company and brighten the tern impersonal interior (modern).When notifying Hamptons, I found out that, 'yes', the building was plagued by issues.Insult over injury, Hamptons suggested in a shameless message that I should assist with access ...in a month (!!!!!!) time for repairs.I intend to bring to Court Hamptons for dishonesty, since they were the agents for the closing of the deal.Another thing: the property is located in a hot spot for rats............................

Paul · 31 May 2024

★★★★★ 5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

★★★★★ 5/5

Trustpilot

Danish Ashraf - Property Manager

Danish Ashraf is very helpful when I need things sorted as a Property Manager. He is also very friendly and assuring when getting things done.

HARRISON · 13 March 2026

★★★★★ 1/5

Trustpilot

Terrible experience

Terrible experience. Please do not rent from Hampton International. There is no phone number to contact, you end up emailing back and forth. There referencing partner HOMELET are slow in obtaining references. Referees confirmed providing reference, all documents uploaded as requested, 7 days still unable to obtain key to the rented property. Please avoid at any cost. They act on behalf non resident Landlord in UK. They quick to get your deposit for rent, once obtained, you are left with emails contact only. No phone.

Yashpal · 4 May 2021

★★★★★ 5/5

Trustpilot

Quality service with a smile - Rickmansworth Hamptons

From professional estate agents to uber effective property management I highly recommend Hamptons international Rickmansworth branch. No matter whom you speak to in the office, you are always welcomed with kindness and understanding. A special shout out to property manager Melissa who's maintenance problem-solving is lightning quick. It's also a credit to the agency that all tradespeople they use are polite, professional, trustworthy and always provide top-notch service.I feel confident that when issues occur, they will be taken care of removing all stress from myself as a tenant. Thank you Rickmansworth Hamptons

Jasmine · 28 April 2021

★★★★★ 5/5

Trustpilot

Great Property Management

As a tenant of Hamptons, I wanted to say a huge thank you to Nicole Drackett our property manager, who has made renting so much easier throughout my two years in the property. She has always been on hand to assist and been very understanding when faced with several issues at once in the property. Most issues were solved promptly and communication was excellent throughout. Can’t thank her enough! I’d also like to mention Caroline Ryan, the Lettings manager, and Laura Donati in renewals, for their exceptional service when initially renting the property and during my vacation of the property. Making it as stress-free as possible, in a difficult & busy rental market!

Francesca · 17 May 2024

★★★★★ 1/5

Trustpilot

Danger to all solo women

Danger to all solo women. Sexually harass you take pictures of you in your room. Unprofessional and blame the client banning them worldwide with their lies. Give you food tell you it's not hot which burns your mouth. Ashford kent.

Sue · 17 March 2026