4/5
TrustpilotWe have a number of properties managed…
We have a number of properties managed by Hamptons. David has been immensely helpful in terms of us being able to provide our tenants with a high level accommodation
Trusted Agent profile · Windsor and Maidenhead
Hamptons Sunningdale Sales reviews in Windsor and Maidenhead
★★★★★
1,547 reviews across 2 platforms
6 Broomhall Buildings Chobham Road, Sunningdale, Ascot, SL5 0DU, Windsor and Maidenhead, SL5 0DU
Part of Hamptons, see every office.
Hamptons's office in Windsor and Maidenhead, at 6 Broomhall Buildings Chobham Road, is rated 4.3 out of 5 across 1,547 reviews on two platforms, including 87 Google reviews rated 4.9.
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHave been with Hamptons for 4 years now…
Have been with Hamptons for 4 years now and its been made incredibly easy because of David Whiting. All issues that come up are dealt with quickly and efficiently. I never have to worry about any works not getting done as I know he is chasing contractors and on hand to contact if I have any questions!
1/5
TrustpilotHard to reach by phone
Hard to reach by phone, emails routinely ignored, and maintenance issues go unresolved for months. When problems are finally acknowledged, the response is slow and dismissive. Feels like tenants are treated as an afterthought.
5/5
TrustpilotAmazing agents
Amazing agents, I have mainly dealt with Hamptons Victoria and specifically with Danish Ashraf and it has been amazing so far.
4/5
TrustpilotPatryk Lehmann - Property Manager
Patryk took over from a very lack lustre property Manager at the beginning of the year and so far so good. Very attentive, well organised and willing to go that extra mile to appease.A few issues that he will address on my behalf so let's wait and see how that works out but very confident in his ability 👍.
4/5
TrustpilotExceptional service
As a landlord of two let properties managed by Hamptons Maidenhead,we've been impressed. The team is unfailing courteous in dealings with ourselves, tenants and with tradesmen for maintenance & repairs. Their email and telephone communications invariably are timely and clear.Our primary dealings have been with Camilla Askew, Judy Palethorpe and Sarah Kinsella, but all of the team deserve plaudits.
Agent replied · 23 October 2024
Thank you for your review, feedback of this nature is very important to us and we look forward to sharing it with the team. Thank you again.
1/5
TrustpilotKingston branch - Extremely poor form
Extremely disappointed by the service. After a recommendation from a friend, we had regular contact with Malte Lau. Unfortunately his own interests came before that of his customers. It’s a real shame as Hamptons had such a positive reputation and now I will be telling friends and anyone who will listen to avoid them due to the actions of one employee.
Agent replied · 23 October 2024
Thank you for leaving us a review. Whilst we have no record of you on our system, we understand you may be posting on behalf of a customer we recently worked with. We have looked into his experience as a whole and whilst we do understand how unfortunate it is when a seller moves to a higher offer, it is ultimately their decision. We appreciate how disappointing this must have been for you but we cannot see an instance where Malte Lau has not offered a high level of customer care and followed procedures. Please rest assured we take customer service very seriously and despite this set back know the team are more than happy to help continue in assisting you with your search. Thank you again for providing us with your feedback, whilst you may not opt to use our services again, we do wish you the very best of luck with any future purchase.
5/5
TrustpilotGreat service provided by Renae
Great service provided by Renae, she was professional and worked with us while finding a rental property. She found us the perfect barn that ticked all of our boxes. She was permanently on call to advise us and very friendly throughout. As a tenant or landlord you would be thoroughly impressed by the service provided.
Agent replied · 23 October 2024
Thank you for your feedback about Renae, we are delighted to hear you have had such a positive experience and we look forward to making her aware of your review.
5/5
TrustpilotBecky Curtis and team dealt with a…
Becky Curtis and team dealt with a tricky sale professionally and with commitment.The famiky are delighted to have concluded a difficult probate sale
5/5
TrustpilotTop service
Top service. Very understanding, professional and friendly and quick to respond team.
5/5
TrustpilotBest experience for a first time buyer with Honey Starling
Honey Starling from the Hamptons Teddington branch helped us achieving the completion of our first house and everything went pretty smoothly since the first visit till completion.She’s been very helpful in explaining all the process and making things happen at a pace which ultimately made us move 2 months prior to the initial agreed date. I would like to thank her as well as the team from Hampton who supported me in every aspect of the buying process.
5/5
TrustpilotWhat a guy!
I just have to say, Ever since we’ve had Max Barnes as our property manager, he has done an incredible job on being quick and taking action when it comes to having minor issues with our rented property. It reassures you that the issue will be resolved pronto in the future. He also gives us a routine phone call to make sure everything is up to date/if we aren’t happy with anything at present. All round lovely guy, who is approachable and easy to communicate with. Give this guy some recognition. Dedicated to the job and always going that extra mile!
5/5
TrustpilotJust sold a property through Hamptons…
Just sold a property through Hamptons Richmond and would like to thank the whole team especially Jon for their patience, guidance and professionalism
5/5
TrustpilotExcellent Property Manager
Mya Miller has been an excellent property manager and a pleasure to deal with. She always responds to any emails in a timely fashion and is very helpful
5/5
TrustpilotApril Keane, thank you!
April Keane has been so great at helping me resolve a heating issue and went through two different contractors to get the issue sorted ASAP. she is brilliant!
5/5
GoogleHamptons were the agents for a property we rented for over 10 years, and have usually been very helpful, co-operative and responsive. The five stars are particularly for Rebecca Sumner, who has certainly been the best of the managers we have had during that time - always pleasant, proactive, prompt in her assistance and a real pleasure to work with.
Agent replied · 23 October 2024
Thank you for leaving us a review. it is fantastic to hear you have had such a positive relationship with Hamptons over the last 10 years! We take customer service very seriously and are delighted to hear such wonderful feedback about Rebecca. She is a brilliant asset to the team and we look forward to sharing your review with her! Thank you again.
5/5
TrustpilotProperty Manager
I am very pleased with the service provided by my current property manager, Patryk L. @ Hamptons Windsor. He has been incredibly patient and helpful in resolving the issues that have arisen in the flat. I am grateful for his dedication and prompt response to any concerns, which have made my experience much more comfortable.
5/5
TrustpilotWe had some electrical problems moving…
We had some electrical problems moving into a new property and ground floor electricity had to be rewired. It is quite a big job that took some time and left holes in our ceiling. We are expecting an arrival of a child in a week and are very grateful to Lucy Desborough for quickly finding a contractor and arranging cosmetic work to be done before Platinum Jubilee weekend. She made this stressful process much easier and we are happy to be able to enjoy our new home.
5/5
TrustpilotGerrards Cross Lettings Office
Can I also say that I'm finding that the agents from Hamptons offices are some of the most pro-active agents I've come across in keeping in touch with their clients. Most agents I speak to who are given the same brief as I have given you tend to forget about you after a week so it's great that you don't.
Agent replied · 23 October 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear you have had such a positive experience with our Gerrards Cross team. It is especially wonderful to hear the team have been proactive and kept you up to date throughout. We look forward to sharing your feedback with the team in Gerrards Cross, thank you again.
5/5
TrustpilotExcellent Service
Ms Elle Seaby is an excellent property manager. She is efficient, helpful and is ever ready to assist me in solving issues arising from my property. Thank you.
5/5
TrustpilotThey made the whole process easy
They made the whole process easy. Max, the property manager is always responsive, and helpful and gets things done.
5/5
TrustpilotExcellent customer service by Rebecca
Rebecca has been brilliant in overseeing the property that we rent. She is always polite, friendly and professional and efficient in getting things sorted out for us. I highly recommend Hamptons and rate Rebecca highly.
1/5
TrustpilotNo news about our deposit
We've been out of the property for 15 days, still no news from Greene & Co, now Hamptons, when our deposit is going to be transfered in. The landlord claims he's been chasing them as well to find out!I don't even understand whey they are holding our deposit when they didn't even manage the property. This should be illegal.
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us, so we are naturally disappointed to received your feedback. We appreciate your frustrations but rest assured Hamptons International hold your deposit on behalf of the landlord to ensure it is correctly protected. Please do contact customercare@hamptons-int.com for further support.
5/5
TrustpilotSo very grateful to all of Melanie’s…
So very grateful to all of Melanie’s help through such a tricky time. Melanie took over looking after us for a short period but made such an impact and difference to our situation and we are truly grateful. Hamptons show a great deal of care to their customers on the whole and definitely sets them apart from others.
Agent replied · 23 October 2024
We are delighted to hear Melanie supported you through such a difficult time and we look forward to sharing your kind feedback with her. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Hamptons Windsor and Maidenhead won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 2018
2018 1 Best in County ESTAS 2018 winners
- Best in County (1)ESTAS 2018
- Berkshire: Lettings (Tenants)
Source: ESTAS winners lists, as published, linked by year.
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Questions about Hamptons Sunningdale Sales
Has Hamptons Sunningdale Sales won any awards?
Yes. Hamptons Sunningdale Sales won Best in County (Berkshire) at the ESTAS 2018 awards.
