Hamptons Sunningdale Sales reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Feedback for Max Barnes

There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.

Priyadarshini · 12 May 2022

★★★★★ 5/5

Trustpilot

Property Management - Saima H

Viewing the property, liaison with landlord and getting in has been great. I wanted to add the property management team at Hamptons has been amazing. Special mention goes to Saima who is managing our property - one of the best I have dealt with. Always very responsive, swift action and true efficiency at it's best! Fantastic to deal with and would highly recommend.

Loving · 22 October 2025

★★★★★ 5/5

Trustpilot

A first class dedicated team

We experienced exceptional hard work and dedication from the Hamptons team during the sale of our family home. There were regular informative updates and nothing was a problem for Tamsin or any of her very professional staff. We would certainly use again and thoroughly recommend Hamptons to anyone looking to sell or purchase any kind of property.

Jez · 12 March 2024

★★★★★ 5/5

Trustpilot

Great experience with Hampton's Clapham team

The Hamptons team in Clapham has been managing our property for the past 5 years and done a great job. Anca Ciobanu is very responsive to tenants needs and always ready to help sort out issues that can arise in our house. I would recommend them to anyone looking for a property manager.

Vincent · 28 May 2024

★★★★★ 5/5

Trustpilot

Hamptons Reigate and particularly that…

Hamptons Reigate and particularly that of Jonathan Higginson was professional, helpful & efficient in marketing my property. They obtained three offers in four weeks, compared to a previous agent who had achieved zero offers in twelve weeks. I found their whole approach to be informative and I would certainly use them again

David · 12 June 2024

★★★★★ 4/5

Trustpilot

Hamptons Oxford & Banbury

I deal with Hamptons Oxford & Banbury and my experience so far has been very good. I live abroad and have a full management arrangement so relay heavily on good communication and timely responses to tenants issues. There has been a couple of slight frustrations in that it took well over two months to refit a front door and when it was done resulted irreparable damage to my door bell which does raise concerns over the contractors that Hamptons use. However the door bell was replaced FOC and the 10% commission fee was waived also. So I really cant fault how this issue was handled by Hamptons. I also didn't receive my rent one month and it took me to notice and highlight this to Hamptons. Over a week overdue. However again it was swiftly dealt with afterwards and no problems since. Overall I think Hamptons have been communicative, friendly and trustworthy but I would like to see improved account management and have concerns over appointment of contractors.

George · 16 March 2022

★★★★★ 5/5

Trustpilot

Professional and thorough

I used the services of Hamptons in Dulwich to find tenants for my property. The manager Rebecca was very good at sourcing prospective tenants and managing the process. As in any transaction there were a few questions and concerns, but Rebecca was always honest and upfront. She worked very hard to get the best tenant for my property. I think their administration of the processes is also very good. I definitely would recommend this company, and I would also use their services again.

Sandra · 12 January 2022

★★★★★ 5/5

Google

We have been with Hamptons for the last 2 years, and their service is great and they are so friendly as well as professional. Rebecca has been our main contact and she is great. When we need something she is on it and gets it sorted. I would recommend them to anyone who is looking to rent.

Alexis · 25 October 2019

★★★★★ 1/5

Trustpilot

They came highly recommended!

They came highly recommended!! After promising to communicate and keep me updated on a weekly basis, over a three month period I heard from them once.. no projections or ideas of how to produce a sale. Lap lustre and uninterested. They seemed to rely on the property selling itself for a £16000 reward. Gave 28 days notice to fulfil my side of the contract. But they had already removed my property from Rightmove, seemingly putting it back when I complained and happy to return keys 2 weeks before end of contract!! Absolutely shocking lack of industry and an example of why estate agents are not trusted!!

Kerrie · 27 August 2023

★★★★★ 5/5

Trustpilot

Kudos to the Hamptons Rickmansworth Letting team !

For the past two years, I have been the happy tenant of a flat managed by the Hamptons Rickmansworth Lettings team, and i have to say that I am impressed by the level of professionalism and customer care delivered by Melissa Cameron and her team. All the issues i have reported to date have been dealt with in record time, and always with my satisfaction at heart. Never has a letting agent been so easy to communicate with and pro-active at resolving things. Kudos and thank you to Melissa and her team for their outstanding work ! I recommend Hamptons Rickmansworth Lettings in a heartbeat !

Boris · 20 December 2021

★★★★★ 5/5

Trustpilot

I've just sold my house with Hamptons…

I've just sold my house with Hamptons in Beaconsfield. From Dee arranging the viewing to showing my buyers around the property I cannot fault the whole experience. We were kept well informed of my buyers position throughout the price negotiations. The relatively simple sale turned into a lengthy process due to the performance of my buyers solicitor, however Nabeel pushed the sale through taking on most of my stress! Thankyou to Nabeel, Dee and the team at Beaconsfield

Tarvy · 31 March 2022

★★★★★ 5/5

Trustpilot

Property Manager who manages

Often a property management service is at arms-length, with the "we'll get a contractor in" standard email response to any problem reported by the tenant. This PM leaves the owner to get to the bottom of an issue - what actually is/is not working? why? what's the root cause? What I value about Melanie Hudson is that she takes on the enquiry role to investigate and try to pinpoint the actual problem, and then organise a fitting solution. A property manager who manages - not just a pinger of emails!

Sara · 8 December 2021

★★★★★ 1/5

Trustpilot

Treats every tenant like a criminal/ complete lack of joint up communication

Very frustrating experience if you are a tenant. We took out a one year tenancy. Once we agreed the tenancy the ‚systems‘ took over. Several different forms, none which seemed to correspond with each other as they came from different sources. Was sent from one Hamptons team to another so this required multiple unnecessary conversations. General tone in all communications assumes that every tenant is a criminal and needs to be intimidated. Within 2 weeks first problem occurred which took Hamptons 3 weeks to fix as they could not act on their own but basically were just a go between between us and the landlords who live abroad. At the end having checked out with all annual services having been performed (and reported) it then turns out that the deposit team does not speak to the property management team so they asked again for information that had already been provided. When I complained I got the classic reply ‚we are a different department’! Repayment of deposit being delayed unnecessarily. I have experience with other agents and Hamptons by far the worst. Hope I have never to deal with them again.

SB · 14 August 2023

★★★★★ 5/5

Trustpilot

Excellent property management

I have let my property with Hamptons for over 4 years and have been very impressed with the service - from the early stages of listing it to property management. I have been particularly grateful to my property manager Melanie Hudson for acting on my behalf and dealing with any issues in a timely and sensitive manner. This was especially important throughout the pandemic and Melanie was always first to keep me updated with any developments and kept her colleagues fully informed as back up. I would have no hesitation in recommending Melanie and Hamptons for the highest level of customer service combined with trust and reliability.

Juliette · 7 December 2021

★★★★★ 5/5

Trustpilot

Keeping it in the Family

This is specifically a review of the Property Services department run by the amazing Katie Tucker. It is easy to eulogise about the department that shows you round your dream home or letting but just as important is what happens next! I rented an apartment from Lettings (Stratford Upon Avon) and the team there led by the Hampton's Poster Girl Mrs Barnard are just the first leg of the relay. The last leg is run by the very dry Property Management Service! Well, no race is run until the last leg is complete and Katie Tucker is gold. Katie is professional, fastidious and responsive. Katie will reply to your concerns in a New York minute and she will follow up every time to see if the remedy actually worked. Hampton's MD proclaims that they are a family and families work together! Katie Tucker personifies the brand intent.

Chris · 30 November 2021

★★★★★ 5/5

Trustpilot

Hamptons Are No 1

I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!

Education · 18 November 2021

★★★★★ 5/5

Trustpilot

I am extremely pleased with the…

I am extremely pleased with the outstanding support and care provided by Mya Miller in resolving my property issues. Her compassion and prompt action ensured everything was handled smoothly. Mya was consistently responsive, keeping me informed every step of the way. Her empathetic approach and genuine concern were incredibly reassuring.

Anonymous · 9 June 2024

★★★★★ 5/5

Google

Lauren, Hanek, Julian and the entire Hampton’s team have been extremely professional, efficient and friendly throughout our experience renting with them. They have strong relationships with their clients both owners and renters and have a great range of high spec property options. We can’t thank them enough for all their help and professional service. Highly recommend.

Steven · 19 November 2024

★★★★★ 5/5

Trustpilot

Selen Hurbas

Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!

Simon · 15 August 2024

★★★★★ 5/5

Google

Our property is managed under the care of Julian Powell. As an expat family in which both my husband and I are lawyers (selling time), time is not a commodity we have much of. Add two busy kids to that perfect storm too. So as things in a house need repairs and/or maintenance, Julian is hands on, following up, providing updates and so forth. He is responsive, practical and always reassuring. Well done Hamptons on great service! AND a big thank you to Julian.PositiveResponsiveness, Quality, Professionalism

S · 24 October 2021

★★★★★ 1/5

Trustpilot

Predatory Behaviour

Worst property management ever.This agency encourages predatory behaviour from landlords towards tenants, they provide absurd and totally pretentious quotes for deposit deductions (works that of course won’t be done while the landlord will pocket the money). It took a month before getting any update about my deposit and then I got a proposed deduction of over £650 for a minor sign on a wall and tub (which was already broken). I had a quote for a handyman to do the works (even if they are both fair wear and tear) for £180. They take advantage of vulnerable tenants who would want to go to a TDS dispute trying to scare them off doing that and blackmailing you to accept the absurd deductions. Shameful behaviour.They are also unable to deal with the most basic property management issues taking days to reply and providing unhelpful / vague answers to make you lose time and patience.Definitely to avoid all costs, I won’t ever deal with them again.I have been dealing with the Islington branch.UPDATE: After 4 months, I have obviously won the TDS dispute. Painful process to avoid getting scammed

Tomaso · 20 July 2023

★★★★★ 5/5

Trustpilot

The Hamptons Deposit Manager and the TDS.

The Hamptons Deposit Manager, Camillie Solomon, was extremely helpful in handling a disputed sum by outgoing tenants. Throughout a four month period of resolving the dispute Camillie was meticulous in keeping me updated on her negotiations with the tenants and the Tenancy Deposit Scheme (TDS). She did this with much courtesy and I could not have expected a more efficient and fair outcome. Thank you Camillie.

John · 23 May 2023

★★★★★ 1/5

Trustpilot

Rude, patronising, disrespectful!!!

Rude, patronising and racist service from Carrie Rudge in Caterham branch!! Stay clear!!! Three times spitefully correcting my spelling mistake!! When we explained that we are planning to sell our property - in one minute bluntly explained our lease terms, and all negatives, which basically came across as - why we are a waste of time and unworthy her of service. We have booked a viewing next day, while waiting infront of the property, agent - Colin Gilbert- has been sitting in his car infront of us for 15min, with his head down, eventually looked at us and drove away!! Rude and disgusting service once again!!! Owner of the property ended up giving us a tour, she couldn’t believe what has happened and felt really ashamed !!!

Seb · 23 February 2025

★★★★★ 5/5

Trustpilot

Excellent service

The two property managers we've had looking after our flat have both been amazing. When Sarah Sapong left her role we were concerned that the excellent service she'd offered wouldn't continue. We had nothing to worry about Thahmid Sultan has been fantastic. We have had a few issues with tenants and things needing to be repaired in the property and Thahmid has responded quickly, with interest and concern and resolved everything in a very timely manner. We couldn't be happier with the service we've received.

Keren · 30 July 2021