5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
Trusted Agent profile
Chancellors Windsor New Homes Sales reviews
★★★★★
95 reviews across 1 platform
15 High Street, Winsor, SL4 1LD, Windsor and Maidenhead SL4 1LD
Chancellors's Windsor and Maidenhead office at 15 High Street is rated 4.5 out of 5 across 95 reviews on 1 platform. The 95 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotNew Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Agent replied · 22 November 2025
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
5/5
TrustpilotFor many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
Agent replied · 20 March 2026
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
1/5
TrustpilotReally poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Agent replied · 20 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Agent replied · 20 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
4/5
TrustpilotHelpful experience
Helpful experience from Tom Taylor especially with processing paperwork once the unfortunately episode of requiring eviction of a tenant who stopped paying rent has been encountered.
Agent replied · 17 October 2025
We are pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotGood presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
Trustpilotjamie woodman
easy to approach and very helpful…
Agent replied · 20 March 2026
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
1/5
TrustpilotExtremely poor property management and communication
Our experience as tenants with Chancellors/LRG’s property management team has been extremely disappointing.
5/5
TrustpilotCraig was great
Craig was great, very helpful, very positive
5/5
TrustpilotI had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
TrustpilotSimona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
TrustpilotCharlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
5/5
TrustpilotShe is awesome and helpful
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
5/5
TrustpilotUrgent maintenance work
The response to our request for corrective maintenance work was swift and efficient.
Agent replied · 22 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
5/5
TrustpilotAlways quick and effective in…
Always quick and effective in addressing and solving problems
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Windsor New Homes Sales
How many reviews does Chancellors Windsor New Homes Sales have?
Chancellors's Windsor and Maidenhead office has 95 reviews across 1 platform: 95 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Chancellors Windsor New Homes Sales's rating?
Chancellors Windsor New Homes Sales is rated 4.5 out of 5 across all 95 reviews, checked 9 October 2026.
Where is Chancellors's Windsor and Maidenhead office?
Chancellors Windsor New Homes Sales, 15 High Street, Winsor, SL4 1LD, Windsor and Maidenhead SL4 1LD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.