5/5
TrustpilotGood service
Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.
Trusted Agent profile · Windsor and Maidenhead
Chancellors Sunningdale New Homes reviews in Windsor and Maidenhead
★★★★★
225 reviews across 2 platforms
London Road, Sunningdale, SL5 0DP, Windsor and Maidenhead, SL5 0DP
Chancellors's office in Windsor and Maidenhead, at London Road, is rated 4.6 out of 5 across 225 reviews on two platforms, including 65 Google reviews rated 4.6.
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotShe is awesome and helpful
5/5
TrustpilotHollie from the Oxon Property…
Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.
Agent replied · 23 September 2025
We're happy to hear that our team member was responsive and proactive in resolving your maintenance issue. Thank you for sharing your positive experience with us!
4/5
GoogleI bought a bungalow from Chancellors Sunningdale. Despite being on their mailing list for a small house or bungalow, I found it on Rightmove! FIltering of properties to specific clients is therefore not good. However the gentleman (Frazer Chown) who showed me round was very considerate to the owner who happened to be there and also keen to get answers to my questions. Subsequent dealings with Frazer were similarly productive, answering my calls or e-mails promptly.
1/5
GooglePlease do yourself a favour and don't use them! We're having an awful experience of letting our property through Chancellors and frankly I don't know what we're paying the management fee for. The pre-tenancy inspection and inventory were not done until after the tenants had moved in, so we have an incomplete and inaccurate report and inventory, which we've still had to pay for! Perhaps worse still, I've been sucked into discussions with third party providers to deal with this incompetence. I may as well have managed the letting myself. The staff in the Sunningdale office are helpful & courteous but our experience is that once the deal is done, you're left with faceless, slow & inefficient central office service.NegativeResponsiveness, Quality, Value
Agent replied · 24 October 2024
Thank you for bringing this to our attention Ken, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleGeorge is very professional and knowledgeable person. Very polite and punctual.
Agent replied · 24 October 2024
Hi Benben, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotAlways quick and effective in…
Always quick and effective in addressing and solving problems
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleWe had a very good impression of these Estate Agents from the beginning; professional responses to our phone calls, organising property viewings quickly and effectively transferring information between the client and the landlord. I can recommend to anyone looking for a new place to live.
Agent replied · 24 October 2024
Thank you Izabela for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMolly is an absolute star!! Extremely helpful and very professional. Nothing was too much to ask and she’s been a massive help with my property search!! Thank you!!PositiveProfessionalism
Agent replied · 24 October 2024
Hi Lukasz, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
5/5
TrustpilotHi very helpful staff and good…
Hi very helpful staff and good knowledge.
Agent replied · 23 September 2025
We appreciate your kind words! We're happy to hear that our staff was helpful and knowledgeable during your visit.
5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
5/5
GoogleI would highly recommend the service Kate Coltman MARLA - lettings Customer Manager from Chancellors. She was very knowledgeable helpful and professional. Thank you so much
Agent replied · 10 April 2025
Hi Isabell, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
5/5
GoogleThe service I received from Russel Gooden was first class. Dedicated and helpful, he knows what his clients are looking for. I would highly recommend!
Agent replied · 24 October 2024
Hello Matt, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
5/5
GoogleI would highly recommend the service Kate Coltman MARLA - lettings Customer Manager from Chancellors. She was very knowledgeable helpful and professional. Thank you so much
Agent replied · 10 January 2025
Hi Isabell, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleTabrez and Rohan has been extremely helpful, knowledgeable and professional from beginning to end. All emails and calls were answered promptly, with them often going above and beyond requests. They are very engaged and one cetainly do not feel like just another client to them! No stone was left unturned to find viewing options. I highly recommend this estate agency!
5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleRussell Gooden was fantastic from the valuation all the way through to when we completed, would always recommend. 5*
Agent replied · 24 October 2024
Thank you for leaving us this great review Kate, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleExcellent professional and personal service from this team.
Agent replied · 22 June 2025
Thank you Peter for giving our Chancellors - Sunningdale Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleAmazing service from Kallee, always delivers on her commitments and willing to go above and beyond to progress matters.
Agent replied · 11 December 2024
Thank you Allison for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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