Trusted Agent profile
★★★★★
104 reviews across 1 platform
14-15 Jewry Street, Winchester, SO23 8RZ, Winchester SO23 8RZ
Knight Frank's Winchester office at 14-15 Jewry Street is rated 4.8 out of 5 across 104 reviews on 1 platform. The 104 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
Trustpilotthe new tenancy went well
the new tenancy went well. Also the leaving of the previous tenant.
Thank you so much for your thoughtful review! We're really happy to hear that everything went smoothly with both your new and previous tenancies. We truly appreciate your kind words and look forward to assisting you again in the future.
1/5
Trustpilot2 years of renting stress
Before renting a flat managed by this company, I would not have expected the experience to be so difficult. The points below describe my personal experience during a two-year tenancy so that others can form their own opinion.
We are really sorry to hear about your experience. We haven't been able to locate your details, but please do reach out to complaints@knightfrank.com so we can look into this for your further and work to resolve the issues. Thank you and please accept our apologies again. Knight Frank
5/5
TrustpilotFlat search
I truly appreciated my experience with James Szalay. He has provided clear guidance, taken the time to address my queries and proactively updated me throughout the process. Highly recommend him to anyone in search of their next home!
Thank you for the kind review, Othmane. It’s been a pleasure helping you through the process, and thank you for being so efficient. Please do let me know if there is anything else that I can help with at all. Very best, James
5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch. All the best, James Ackerley, James Godley and the rest of the Knight Frank Guildford team
5/5
TrustpilotLivvy Meyrick at Knight Frank Ascot &…
Livvy Meyrick at Knight Frank Ascot & Virginia Water was outstanding. As a first time buyer, her ongoing communication and guidance was outstanding. An absolute pleasure working with someone with a drive to execute and a concern for both seller and buyer.
5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Dear Jessica, Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy. Kind regards, Catrin
5/5
TrustpilotEfficient and smooth admin under…
Efficient and smooth admin under supervision of Liv Papps
Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.
5/5
TrustpilotExcellent work
Excellent work - so quick, very responsive and efficient managed to get us the best deal. Louna made our lives easier and worked hard to deliver us a great outcome - would 100% recommend her.
5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Thank you ever so much for your kind words. It is pleasure assisting you! Knight Frank Kings Cross
5/5
TrustpilotBrigette from Renewals handled my lease extension efficiently and with good communication throughout.
The process was started early enough that there was no rush at the end, and when I needed some extra time to review things, it wasn’t a problem. Everything went smoothly overall.
5/5
TrustpilotGreat support for overseas landlord
My building manager is responsive and follow thru with requests. I really appreciate that given I am an overseas landlord. I can be assured my property is being taken care of.
Thank you for your kind review. It was a pleasure assisting you. Knight Frank
5/5
TrustpilotAs a tenant
As a tenant, I’ve had a very positive experience with Knight Frank, and I would especially like to recognize Ellie Brown for the excellent job she is doing as our property manager.
Thank you Alexandra for your kind words! I am so glad you have had a positive experience and I have been able to help with any issues, it has been a pleasure! Please don’t hesitate to reach out if there is anything else I can help with! Ellie
5/5
TrustpilotKnight Frank flat move; great experience
We recently rented a flat in Imperial Wharf through Knight Frank. The whole process was excellently managed by Beth Tighe, senior lettings negotiator at Knight Frank in Fulham.
Hi Mark, thank you for your lovely review. I am so pleased we were able to help, it has been great working with you, and I wish you many happy years in your new home! Best, Beth
5/5
TrustpilotNatalie (viewing manager) and Shantel…
Natalie (viewing manager) and Shantel Sikanartey were helpful.
5/5
TrustpilotAscot Lettings Office of Knight Frank…
Ascot Lettings office of Knight Frank is a respectful team of highly professional specialists working for the benefit of a client.
Thank you for your review. It was a pleasure helping you find your new home! Kavita & Kavita
1/5
TrustpilotA triumph of corporate marketing over delivery
We chose Knight Frank alongside a local agent to sell our property. Initial meeting was upbeat and positive, however, the portal/paperwork was extremely clunky (it’s a useful idea but I was unclear about which site [Knight Frank or the Home Owner Passport site] to use which then required a couple of resets and a Kafkaesque encounter with the Compliance Department requiring the intervention of the Office Partner.
5/5
TrustpilotThe team at Knight Frank did a great…
The team at Knight Frank did a great job keeping our sale on track. Communication was particularly good.
Dear Andrew, Thank you for your kind words, and for trusting us with the sale of your lovely home. I’m also delighted we found you your new home, and I wish you both all the best there. Best wishes, Harry and the Knight Frank Cirencester team
5/5
TrustpilotEllie Davis was great to work with
Ellie Davis was great to work with, very kind, professional and helpful!
5/5
TrustpilotOlivia Papps
Olivia Papps was so helpful and patient with us as we looked at property. I recommend her wholeheartedly.
5/5
TrustpilotAnnabelle Kao
Annabelle Kao, was an abosoulte pleasure to work with, she was proffesional responsive and made the entire rental process smooth and easy. I felt comfortable and informed every step of the way.
Thank you so much Adama! Hope you are settling in well and wishing you all the best!, Annabelle Kind regards, Annabelle
5/5
TrustpilotI have rented a flat with Knight Frank…
I have rented a flat with Knight Frank and managed by Jocelyn Zhang, I must say her service is exceptional. Her responses are always prompt, supportive, and highly professional. Highly recommended.
Thank you for your kind words Xuefeng! I’m really glad I could assist and that you had a positive experience. Your recommendation means a lot! Kind regards, Jocelyn
5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
5/5
TrustpilotExcellent in all areas.
Knowledgeable, smart, efficient and caring. A great experience in an exceptionally short timeframe.
Thank you so much for taking the time to write such a kind review. If you ever need anything in the future - advice, recommendations, or support with your next move, I would be delighted to assist again. Wishing you all the best in your new home! Annabel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank's Winchester office has 104 reviews across 1 platform: 104 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Knight Frank Winchester Sales is rated 4.8 out of 5 across all 104 reviews, checked 9 October 2026.
Knight Frank Winchester Sales, 14-15 Jewry Street, Winchester, SO23 8RZ, Winchester SO23 8RZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.