John D Wood & Co Winchester Sales reviews

★★★★★ 1/5

Trustpilot

Awful experience

John D Wood owns APW, a lettings management company. Having raised a complaint against APW, I was, after a ridiculous amount of badgering, passed to John D Wood. Despite terrible reviews of APW already in place and after providing (several times) a list of 14 significant issues, I was informed they had done nothing wrong. Well, if the service (or lack thereof) I received was ‘fine’, goodness knows what this company thinks is poor service. Absolutely dreadful experience. I share another reviewer's frustration when they said they'd rather give their house away than use these guys again. Truly awful. Please don't use them.

Sarah · 6 March 2024

★★★★★ 5/5

Trustpilot

Fantastic service

Simon and the team worked hard to help us find a great place to rent. They always answered any questions we had straight away and the process was easy. They went above and beyond - highly recommend!

SH · 18 October 2023

★★★★★ 1/5

Trustpilot

Absolutely Dismal Organization

Absolutely Tragic Organization Failure to execute basic needs prior to move in- including ensuring lightbulbs were functioning. Failure to deliver resolutions to Damp issues preceding tenancy agreement. Even after escalating issues this organization failed to deliver anything in a timely manner. Incredibly disorganized and charging a 17.5% fee to landlord for Property "Management" when in reality they put the management of the property on the tenant. As others have said, quick to demand if they need anything from tenant, slow to react if anything is need of them. If I am a landlord I am steering clear of this organization or risking potential lawsuits.

Joseph · 8 February 2024

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional, non-responsive and DO NOT return deposits timely I had a problem slumlord with endless defects in the flat at 4100 a month. Landlord used JDW chelsea/earls court to manage the property. The pod never responded to email to fix anything. After 6 months we agreed to leave and pay less rent. The kid and his colleagues delayed releasing £4700 deposit for 18 days after moving out using any and all excuses until I threatened to file a dispute! Buyer be ware.

Sima · 3 February 2024

★★★★★ 1/5

Trustpilot

Terrible

Terrible, terrible, terrible.John D Wood Richmond Branch is a nightmare. They are trying to charge for the damages which they were before the tenancy started. Although the first inspection report clearly proves that the damages were there before we enter the house, they still keep trying to charge it.For your sake, I strongly recommend you avoid them.

Serkan · 18 June 2021

★★★★★ 5/5

Trustpilot

My overall experience with the John D Wood was excellent!

My overall experience with the John D Wood team was excellent! I have dealt with Millie Finch and Kate Smith and they were both super helpful and nice! What I really appreciated it was the quick responsiveness on their side every time I had a question/query. I would gladly work with them in the future!

Geri · 11 August 2021

★★★★★ 5/5

Trustpilot

Very good experience with the Notting…

Very good experience with the Notting Hill team, definitely recommended!

Giuseppe · 23 April 2026

★★★★★ 1/5

Trustpilot

AVOID John D Wood Head of Lettings St Margret's/Richmond

AVOID John D Wood Richmond/St. Margaret's Branch Lettings

Lara · 6 May 2026

★★★★★ 5/5

Trustpilot

Eleni did a fabulous job

Eleni did a fabulous job, made all the paperwork seamless

Simon · 15 April 2026

★★★★★ 5/5

Trustpilot

Professional and helpful throughout

The Beckenham branch were professional and helpful throughout our property purchase

Henry · 7 April 2026

★★★★★ 5/5

Trustpilot

Amazing

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team.I would highly recommend Andrina ! Thank you for the nice experience

Maria · 20 June 2021

★★★★★ 1/5

Trustpilot

incredibly unprofessional

2 times they have been to appraise my house and i never hear anything back. On the second occasion i mentioned my first experience and got told it wouldn't happen again. it did. They then contacted me a 3rd time for an appraisal. DO NOT USE.

Farhan · 23 April 2025

★★★★★ 1/5

Trustpilot

Poor experience

As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.

Jenny · 4 March 2021

★★★★★ 5/5

Trustpilot

John D Wood Belgravia Thankyou

John D Wood Belgravia Thankyou, my dream home found.

Thomas · 7 April 2026

★★★★★ 4/5

Trustpilot

Sale of flat in the Fulham area…

I sold a flat in the Fulham area through the John D Wood team in Parsons Green/ Fulham Broadway. For various reasons (outside control of John D Wood or myself), this was a long, drawn-out sales process. I have to say that John D Wood team was at all times professional, responsive and went above and beyond to get the sale done and completed. I would certainly recommend John D Wood to my friends and contacts.

Stephen · 22 September 2023

★★★★★ 5/5

Trustpilot

I have been working with Shoeni and the…

I have been working with Shoeni and the team for 10yrs with nothing but efficient helpful knowledgeable assistance. Love them! Love they are local and established in the ‘hood. I’ve worked with sales too and can’t say enough nice things about working with Jake and his sales crew.

Jane · 28 May 2021

★★★★★ 5/5

Google

Efficient and friendly service. Very responsive

Jim · 2 June 2025

★★★★★ 1/5

Trustpilot

Horrible experience with this agency

Horrible experience with this agency. I am currently living in a 3 bed flat in Fulham where one of the bedroom ceiling has collapsed and for last 2 months the agency has been slow, practically unresponsive and simply rude. They treat tenants with such disdain it’s shocking. Do not use this company

Ify · 14 December 2022

★★★★★ 5/5

Trustpilot

Alessandro Lucatello, John D Wood & Co PROPERTY MANAGEMENT

Alessandro Lucatello, Head of Property Management at John D Wood, does an exceptional job. He always goes above & beyond to ensure my needs & wishes - as a landlord - are met. This includes personally overseeing projects on my property - something he could easily delegate but chooses to see things through for himself. He's amazing - & so are his staff who have looked after me for many, many years now. I can't recommend John D Wood for your Property Management needs, more highly. First class - always!

Billie · 28 October 2022

★★★★★ 5/5

Trustpilot

Selling with JDW Summertown

We highly recommend prospective sellers to consider JDW in Summertown. Our experience has been first class and the JDW service was highly professional right from the start - realistic estimate of house value, knowledge of the local market and how to maximise our sale price and managing our anxieties and expectations throughout the whole lengthy process to completion. The team were always professional, responsive and friendly and definitely worked hard to help us achieve our sale. They managed everything - EPC, flattering professional photographs included as part of the service, all the very many viewings, right through to chasing solicitors and other parties all along the chain to achieve completion. If you are considering selling your home, then do consider calling Daniel or Wai at JDW.

Claire · 20 October 2022

★★★★★ 5/5

Trustpilot

Claire Carter (based at the Weybridge…

Claire Carter (based at the Weybridge branch) handled my purchase from start to finish and was exceedingly efficient. I was on a very tight timeline yet she saw no reason as to why we could not complete on time and she held true to her word. She chased deadlines when needs be and kept me informed immediately of any requests for information or any news.I never had to chase her for an answer to any question I had and I hugely appreciated her transparency throughout the process. I cannot recommend her and the agency enough.

C · 7 October 2022

★★★★★ 1/5

Trustpilot

Incredibly rude staff

I rented a property that was part managed by John D Wood. The service was just awful - whenever we wanted something done with any urgency, they never responded. As soon as they wanted something, we'd receive really abrupt and quite rude emails demanding that we respond immediately. The tone of all staff was rude and often accusatory. I still have no idea what the landlord paid them for as they didn't manage the property as we dealt with all the maintenance issues.

Isabel · 5 July 2022

★★★★★ 3/5

Trustpilot

Average performance

A recent new tenant who turned out to be very pleasant was found very quickly. The previous Tenancy Find was supposed to be for two tenants in the flat whereas in fact there were three and I was not happy about that.

Sheila · 17 August 2020

★★★★★ 5/5

Trustpilot

Parsons Green Team

The team were excellent in helping me recently find and move into a property with short deadlines. Nicole was especially helpful in ensuring everything moved quickly and seamlessly. Would highly recommend.

Rich · 23 April 2022