Trusted Agent profile · Winchester
★★★★★
1,693 reviews across 2 platforms
51, 52 High St, Winchester, SO23 9BX, SO23 9BX
Part of Hamptons, see every office.
Hamptons's office in Winchester, at 51, is rated 4.3 out of 5 across 1,693 reviews on two platforms, including 244 Google reviews rated 4.9.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleSophie Winterson was incredibly helpful when it came to a rent review and gave me sound, professional and sensible advice which I much appreciated.
Thank you for taking the time to leave us a review. We are delighted to hear that Sophie was able to offer you advice and assistance, we have no doubt she will be thrilled to read your review. Thank you again!
5/5
GoogleSophie Winterson was exceptional. She managed to power through a fast turnaround on letting my property and was always cheerful and helpful. Thank you.
Thank you for taking the time to leave us a review! We take great pride in our people and I am very pleased and not surprised at all to read that Sophie was 'exceptional'. Customer service is very important to us and I would like to thank you for providing us with your feedback, Sophie will be thrilled!
5/5
TrustpilotThe Hamptons International team are…
The Hamptons International team are great at what they do. We receive high quality and well-coordinated service from them in managing a number of apartments on behalf of investors. In particular, special thanks to Sarita Sainsbury who is always precise and excellent throughout the work she carries out.
5/5
GoogleHamptons Winchester are a fantastic team and we couldn't recommend them highly enough. Robert and Gareth helped us to move a transaction through in a very tight timeframe; they were professional, friendly and very efficient. The team helped to minimise the inevitable stresses that can come with moving home, they liaised regularly with our solicitors and kept us updated at all times. We can't thank them enough.
Thank you for leaving us a review Rosanna. We are delighted to receive such positive feedback about Robert and Gareth, and look forward to sharing your review with them. Thank you again.
5/5
TrustpilotProactive & Supportive
At first I was a bit intimidated by all the checks and docs required, but once I moved across,Hamptons and Charlie Fleetwood have been so tentative and willing to help. I appreciate their fairness, attention to detail and support in getting the rental apartment ready. The best part has been the great in after service needs, where they provide quick responses and a lot of proactive communication.
5/5
TrustpilotFantastic Rental Property Management Service
I have been a tenant for the past 4 years in a rental property managed by Trevor Scott and his team, on behalf of Hamptons. Always professional, efficient and lightning fast in dealing with any occasional issue outside of working hours. They made property renting an absolute pleasure.
5/5
GoogleI had a great experience with Charlotte (Lottie) and the team at Hamptons when renting an apartment in Winchester recently. Very courteous, professional and responsive - and friendly as well which makes a big difference when you are new to an area.
1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
5/5
TrustpilotGreat Service
April has been really helpful with our move and went the extra mile to ensure that we had a good experience.
5/5
TrustpilotHamptons were great abs my best…
Hamptons were great abs my best experience while letting. Patryk and Victoria were very helpful with all the issues I had!
5/5
TrustpilotExcellent service and professionalism
I've always been treated well by Hamptons, who have been working with me as a tenant for five years. A typical biannual visit happened in September, when Mandy was, as usual, extremely polite, friendly - and always professional.
5/5
TrustpilotJudy Palethorpe has give first-rate service.
Judy Palethorpe has managed our rental property over the last eighteen months and could not have been more helpful. She keeps us really well informed, reacts very promptly and offers sound advice when needed. She has made what could have been a very difficult period for us as straightforward as possible and we are extremely happy with the service both she and Hamptons have provided.
5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
5/5
GoogleReally great support through the process of selling my house after 30 years. Brilliant photos, all viewings done by agents, with plenty of notice, and fantastic support when dealing with all the finer details.
Thank you for taking the time to leave us a review Fiona. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotHamptons/SamanthaHunt
I am very happy with Hamptons and have been with them for years. In particular Samantha Hunt is on the ball and always quick to inform me of any problems, and get them sorted ASAP. Highly recommended.
5/5
TrustpilotBrilliant property manager!
As we lived abroad, it was very important to have a good property manager. Fortunately, Petrina has been brilliant. She has dealt with all the issues that have arisen over the years with great efficiency and care. I would definitely recommend her as a property manager!
5/5
GoogleWe have just exchanged on our sale in Winchester through Hamptons and can highly recommend their service in every way. They gave regular feedback on viewings and through the conveyancing period and were always respectful during the 30 viewings we had.
Hi there Judith, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
5/5
TrustpilotDawn is actual dynamite…
Dawn is actual dynamite when something needs sorting! Or even if I just have a silly question
4/5
TrustpilotHamptons have looked after our flat for…
Hamptons have looked after our flat for many many years now...although I think the fees are high, (I think they are all expensive), the service has always been great. Recently we have had issues with a leak, and our service charge company have not been very helpful.. however Hamptons have been relentless in trying to help us with the issues, and keeping us informed.
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotA huge thanks to the lettings team
Sharon, Sophie, Lottie and Alison have been extremely supportive and helpful over the last few months. They have guided, advised and supported me about prospective tenants. Their calm and helpful manner helped me enormously when making decisions, and I am very pleased with the final outcome and tenancy we’ve agreed. I can’t thank the team enough.
5/5
TrustpilotAnca has been an amazing property…
Anca has been an amazing property manager. She always responds ASAP and communication has been really good!
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
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