Trusted Agent profile · Wigan · Greater Manchester
★★★★★
3 reviews from sellers · all 4 reviews
83 Mesnes Road, Wigan, Greater Manchester, WN1 2QT
3 reviews of MHL Estate Agents's Wigan office come from sellers, rated 3.7 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. See how it compares with other estate agents in Wigan.
3 reviews from sellers, from every platform, shown as written. First names only.
5/5
The Trusted AgentCan’t rate this excellent team highly enough!
Recently sold my property with MHL. Kelly and her team were exceptional from start to finish. I sold in just 9 days, to the first viewer at an excellent price. Communication has been fantastic and the team have ‘held my hand’, going above and beyond what one would expect from their estate agent. Thank you so much!
5/5
The Trusted AgentMHL - Really great service. Friendly, efficient and very professional at low cost..
We have been really impressed by the whole team at MHL, who achieved for us an excellent sale of our property in Winstanley. It would be unfair to pick out individual members of the team, as all who were involved with us gave us such excellent service with efficiency and really friendly attitude. Special mention, though, has to be made of Steve McLoughlin, the Valuer, who took all the photographs and gave us what we considered a top-end estimate as well as very helpful advice. The fact that the first viewing on Day 1 resulted in an offer the next morning at full asking price, shows that his experience really paid off for us. We opted for the fixed price fee which, for us, proved amazing value. We would not hesitate to recommend MHL to anyone selling in the Wigan area. Their professional and courteous service cannot be faulted.
1/5
The Trusted AgentTerrible...
MHL were recently instructed to market my late fathers property, the initial valuation visit to the property was okay and communication was fine,they even very kindly put me onto a local cleaning company as we lived out of the city who quoted me via MHL for a deep clean of the house...that's when the problems started, I was basically ripped off by MHL and the cleaning company, my conversation with one of the MHL directors ended with her laughing at me and when is suggested I would be seeking a refund from the cleaning company for the lack of work that has been done and telling me that it would never happen, she even had the gall to back the cleaners excuses up despite the fact I had sent them over 25 photos of the items I had issues with.. The photos online were blurred and hard to see and despite having the property on their books for a number of weeks the never erected a board at the property or even ordered one! When I informed her I would be dis-instructing them the nonchalance was raised to new levels, if this is how they treat there clients then its a wonder they have any. Very disappointing as they were highly recommended by a family member who has used them previously.. The girls in the office were good in fairness to them but if that kind of attitude to clients is running through the business at director level then it will find its way into other areas over time..
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3 reviews from sellers, rated 3.7 out of 5 on average. For example, Julie wrote: "Recently sold my property with MHL. Kelly and her team were exceptional from start to finish. I sold in just 9 days, to the first viewer at an excellent ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
