Wards Whitstable reviews

★★★★★ 5/5

Google

Chris was really helpful in matching me to potential properties when I moved from London to Whitstable. I always had something to see which fitted my brief or had potential when coming down for viewings. He found me my perfect home and really helped to make the move go smoothly. Thank you all at Wards for helping me to make the move down to the seaside at last.

Angie · 5 November 2025

★★★★★ 5/5

Google

My Aunt and I have met Ellie several times over the last few weeks when she showed us around properties. Out of all the estate agents we have dealt with, we have found Ellie to be the best! Very professional, extremely helpful (often coming back to us with an answer to a query before the viewing was even over) and so personable. Ellie showed empathy and kindness throughout each viewing. We are keeping our fingers crossed that the house we end up choosing is one of Ellie's!

Samantha · 16 March 2026

★★★★★ 5/5

Google

We had the pleasure of using Wards of Whitstable to purchase our first home, going into the process as first time buyers Nick took the time to sit down with us and give us an overview of the process, put us in touch with an amazing mortgage broker and answer all the weird and wonderful questions we had along the way. Post offer Freya was an absolute super star in assisting with moving things along and keeping us updated. Her extremely positive and welcoming demeanour was amazing as she helped us get from offer to exchange.

Steven · 26 August 2024

★★★★★ 5/5

Google

Recently sold my apartment after unsuccessful attempts with other local agents. This enabled me to proceed with the purchase of my new property which was also managed by Wards. Chris, Nick, Freya and the team were excellent from from the start and secured an offer within 5 weeks of listing. Communication was brilliant all the way through whilst also making sure any decisions I needed to make were done without delay. Thank you! Mike & Sandra

Michael · 26 August 2024

★★★★★ 5/5

Google

As first time buyers we used Wards of Whitstable when purchasing our home. We mainly dealt with Chris, who was very helpful and fast to respond. Further down the line we also had help from Jane, who was very helpful in progressing the sale and ensuring things were progressing with solicitors on both sides of the sale. Many thanks.

Josh · 11 April 2025

★★★★★ 5/5

Google

Our experience of working with Wards to not only sell our flat but buy our new home was incredible. Nick and Chris and the team really looked after us through every step of the way. Working with them made the whole process less stressful, I would really reccomend them to anyone wanting to move.

Emma · 5 June 2025

★★★★★ 5/5

Google

We have just exchanged contracts and will complete our sale in two weeks. It’s taken just over four months from offer to completion. We just wanted to say how happy we are with using the Whitstable office of Wards. There was good communication from the office throughout the initial process but Maria Meddings our sales progressor has absolutely gone above and beyond to ensure that exchange happened within what became a very tight deadline at the end. She couldn’t have done any more or been more helpful, we really are so grateful for all her support, it means we have secured our next home. ☺️ Final shout out goes to Hannah the lovely photographer and floor planner. She was a pleasure to have in our home and took some amazing photos; which we’ve had many compliments about. She really is expert at showing off your home in its best light. Overall a great experience and I would happily recommend Wards to anyone thinking of selling their home.

Louise · 24 March 2024

★★★★★ 5/5

Google

We would like to say a great big thanks to Wards especially to Maria senior sales progressor Joel Harry and Mark Ranger for selling our house. They were so efficient we had a buyer before it even went live on the market. Also for assisting us with purchasing our new home. You all went above and beyond we can't thank you enough. Special thanks to Maria who worked tirelessly behind the scenes and kept us informed of the progress. Her efforts were much appreciated especially in the more challenging times. I would highly recommend Wards at Whitstable 😁

Donna · 24 March 2024

★★★★★ 5/5

Google

From my first contact with Ward’s of Whitstable when Ellie combined efficiency with charm, to the evaluation session with Nick when I again experienced professionalism with real knowledge and expertise, to the ongoing support and work provided by Chris I found what could have been a daunting experience made as simple and successful as was possible. Great team of people and a pleasure to work with. My house was sold very quickly.

Philippa · 16 February 2026

★★★★★ 5/5

Google

Amazing service from the get go, after switching from another estate agent. Nick, Freya, Chris and the team were great and worked swiftly to get our property listed. Communication from the team was perfect, and they were quick in finding us a buyer. Amanda, the sales progressor has been fantastic at communicating with solicitors between us and the buyers. Very happy with the service, thank you all!

Clare · 25 October 2024

★★★★★ 5/5

Google

Supported us in moving into our first home. A combination of Nick, Ellie and Chris were always on hand to take our calls and get the process moving as quickly as we wanted

Jordan · 29 October 2025

★★★★★ 5/5

Google

Would like to say a big thank you to all the staff for all the help and support that wards gave me for getting me the lovely property they were very helpful and keep me informed from start to end I could not thank them enough especially Matthew he was just brilliant could not thank him enough for all his hard work and help and excellent communication would definitely recommend him and the team and if I at to I would not hesitate in the future to use wards lettings agency five star rating 👍🙂

Sandra · 15 June 2023

★★★★★ 5/5

Google

After a longggg process at no fault of wards, we finally got there! Freya was incredible, always emailing or calling to update us, even if there was no new news, she still kept us informed and we never felt ignored or a hinderance. She is credit to the team. Mark was also such a great help, always reassuring us on Saturdays to let us know the plan for the following week to get everything sorted faster. Without Freya and mark, we wouldn’t have been able to exchange and complete before our deadline. Thank you so much.

Hayley · 15 June 2023

★★★★★ 5/5

Google

I would like to thank Harry at Wards Whitstable, he was always in regular contact and always happy to go above and beyond with our property search. Even though we are now not looking to move to the area any longer. It's been a pleasure meeting and talking to Harry over the past few weeks. He is a great asset to your team!

Emma · 16 April 2024

★★★★★ 5/5

Google

Mark at the Whitstable office in Wards is an absolute star from a simple conversation in a queue at Aldi he has helped me sell my house using the the auction process and was sold in less than 3 months. If you need to sell you house I can’t recommend Mark or Wards enough along with other team members from the Strood office they have all been great from start to finish.

Ian · 15 June 2023

★★★★★ 5/5

Google

We have recently exchanged on our sale and purchase through Wards of Whitstable and couldn't be happier with the service we've received. The whole team have been friendly, helpful and reliable throughout, providing information and support when needed. With special thanks to Mark Ranger who went above and beyond to ensure that our exchange happened when it needed to and was on hand throughout the process to help move things forward and iron out details. We've felt supported and informed by Wards the whole way through and would certainly use them again for any future move.

Sophie · 15 June 2022

★★★★★ 5/5

Google

We are just approaching the finish line for our sale and would like to say a big thank you to Mark for helping us get there. I would also like to mention Nathan for helping with anything if Mark hasn't been available and also Sam for taking lots of calls and message from me. Everyone we have spoken to has been helpful and always calls back when promised! I am a persistent client, so call very frequently too! We have been pleased and will definitely use Wards again in the future. Thanks again!PositiveResponsiveness, Quality, Professionalism

Victoria · 23 October 2021

★★★★★ 5/5

Google

Team at whitstable Fantastic throughout. Would not hesitate to recommend to anyone needing an estate agent. But a very BIG thank you to Grace who was always there when we needed her and always put in 1000% She will probably be very glad to never have to deal with us again haha! But on a serious note.. thank you, you are a star! X

Aimee · 15 June 2023

★★★★★ 5/5

Google

Joel in sales from Wards at Whitstable was very professional and showed us properties we were interested in, we live in Surrey and wanted to move to Kent and he sent over new property on Email that was new to the market as well, also he …

Norman · 16 April 2024

★★★★★ 5/5

Google

I contacted the Whitstable office during the Lockdown period and dealt with Branch Partner Mark Ranger. After advising Mark of the kind of property I was looking for he went to a vacant property that he had on the market. He kindly done a video tour of the property and sent you it over to me. It was exactly what I was looking for. I ended up buying the property. All in all a very proactive agent. Highly recommended.

Tony · 15 June 2020

★★★★★ 1/5

Google

Rented flat Olympia Way from a great agent, but regrettable 2nd year with place kept immaculate and rent always paid in advance, Wards took over the rental. Encouraged owner to raise rent and gave us notice...never returned calls, emails replied late, left us with a dodgy washer/dryer for 6 months and boiler therefore a huge bill.....they refused to help and are basically a shower. Now moved to a much superior place through a great agency...would never rent from wards again. Many people had problems on Olympia Way with Wards. A shame they are letting their sales side down to such an extent!

H · 25 September 2024

★★★★★ 5/5

Google

All of the team were great from start to finish. The viewings were always professional and the agent friendly and helpful. We have just completed on our purchase. We were kept informed throughout. Highly recommended.

Andrew · 16 January 2026

★★★★★ 5/5

Google

Many thanks to Freya Williams for all the help we received on our successful move. We were continually updated on each stage of the process in a highly efficient manner. Lisa & Kevin

Lisa · 16 April 2024

★★★★★ 5/5

Google

Although I didn’t purchase a property through Wards in Whitstable, I wanted to give a massive shout out to both Chris & Freya who were both absolutely brilliant to deal with. Chris who we first met really took the time to get to understand us and our situation and Freya showed us properties even on her day off! Thank you both so much for all your efforts, we hope to work with you again in the future!

Henry · 27 June 2024