Every review we hold for the Whitchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just completed a very long and complicated property sale and honestly feel that it would never have happened without the dedicated professionalism of Simon Dodds and the team at Halls in Whitchurch. Throughout the process Simon was constantly in touch offering reassurance and guidance. Communication was first class. At the same time we also purchased our new home through Halls and again they made that process feel very straight forward. A huge thank you to the Halls team at Whitchurch, and if you are considering selling or buying a property in this area we can highly recommend them.
Patrick · 30 November 2025
Agent replied · 30 December 2025
Thank you for your lovely review, Patrick. We’re so pleased that Simon and the Whitchurch team were able to guide you through a long and complex sale, as well as support your purchase. Clear communication and reassurance are priorities for us, so it’s great to know this stood out. We truly appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleExceptional service!
I rented with Halls and as someone that has moved a lot, I can safely say they have been the best estate agents I have dealt with.
Sarah is fantastic and made renting through them a delight. For the get go the communication was quick, consise, informative and friendly.
In my experience it was always very easy to contact the office and Sarah directly. The process was seamless from start to finish. If it wasn't for moving to a bigger place I would not be leaving Halls.
Thank you to Sarah, Denise, and the rest of the team.
Abigail · 2 August 2025
Agent replied · 30 December 2025
Thank you so much for your kind words and positive review, Abigail! We are thrilled to hear that you had a great experience with us. Your positive feedback means a lot to Sarah, Denise and our Whitchurch team. If we can be of any assistance to you in the future, we would be delighted to hear from you.
★★★★★ 5/5
GoogleThank you very much for all your hard work, professionalism, dedication and guidance in getting our house sold and us into our perfect Cottage! We are so very happy, and certainty couldn't have made it without you. Thanks to Beth for your determination and thanks Simon for your sound advice. It was all in the first hand shake! We cant praise enough.
M · 31 October 2025
Agent replied · 30 December 2025
Thank you very much for taking the time to leave us such a wonderful review! Beth, Simon and the Whitchurch team are extremely pleased to hear that you have received the excellent service they work hard to deliver. If we can be of any help or assistance in the future, we would be delighted to hear from you.
★★★★★ 5/5
GoogleHalls Estate Agents in Whitchurch have been fantastic from start to finish. They supported us throughout the purchase of our property with professionalism, clear communication, and genuine care. The whole team made the process smooth and stress-free, keeping us updated at every stage.
We also used their services to let the property, and once again they were incredibly efficient and proactive. Their advice was spot on, the marketing was excellent, and they found suitable tenants quickly.
We’re really pleased with the service we received and would happily recommend Halls Estate Agents to anyone looking to buy, sell, or let a property.
Kris · 30 November 2025
Agent replied · 30 December 2025
Thank you for your fantastic review, Kris. The Whitchurch team works hard to provide clear communication, professionalism and care, and it’s wonderful to know you felt well looked after at every stage. We truly appreciate your recommendation and are grateful you chose Halls for both your purchase and letting needs.
★★★★★ 5/5
GoogleOver a period of months I have had contact with a number of Estate Agents, as I have sought information on various properties and viewed others. This has provided a mix of experiences, largely ranging from mediocre to poor.
When I compare these contacts against my experiences with staff at the Whitchurch office of Halls - there is a stark contrast.
On each and every occasion - commencing at my initial enquiry and irrespectice of who I have dealt with, I have always been met with professionalism, politeness, a warm and welcoming attitude, and consistant helpfulness - irrespective of whether I initiated the contact, or the office contacted me.
I have been kept fully up-to-date on marketing data, viewers feedback, and follow-up enquiries
On the vast majority of these calls I have spoken with Holly, who is always a joy to speak with. She is always cheerful, welcoming, engaging, professional, courteous and helpful.
In my opinion, as a client, she is perfect for her public facing role and provides an excellent impression of the agency, which ensures that vendors and prospective buyers feel at ease, valued and cared for.
I am pleased that we chose to market our property through Halls, knowing that prospective buyers will be met with the same courtesy, warmth and professionalism, when they make enquiries about our property.
I would have no hesitation in recomending Halls to any vendor.
John Smith
Wem
John · 30 November 2025
Agent replied · 30 December 2025
Thank you for your wonderful review, John! We are delighted to hear that your experience with Holly and the Whitchurch team has been so positive. Professional, warm and consistent communication is very important to us, so it’s great to know this came through in every interaction. Needless to say, we are extremely grateful for your recommendation, if we can assist with anything in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleSelling my house with Halls estate agents was a pleasant experience. The staff at Halls are all very friendly and helpful. Nothing is too much trouble.
The sale was speedy and without incident.
I would highly recommend Halls for your sales and expert help with rental properties.
Thank you Simon, Sarah, Holly and Denise.
Mark · 22 March 2025
Agent replied · 29 May 2025
Thank you very much for your wonderful feedback, Mark. Our Whitchuch team are delighted that you had such a positive experience with us. We always strive to deliver the best service, so your feedback is invaluable. If there is anything we can help or assist with in the future, we would be delighted to hear from you.
★★★★★ 5/5
GoogleI'm so happy with the service provided by Halls, Sarah and Holly made regular contact with new properties available until the perfect one for us came along. They definitely put me at ease and it all felt very straightforward. Highly recommend
Tracie · 26 April 2025
Agent replied · 21 May 2025
Thank you very much for your fantastic review, Tracie. Our Whitchurch team are thrilled to hear that you received the exceptional service they strive to deliver. We hope to work with you again in the future.
★★★★★ 5/5
GoogleThanks so much to Simon & Beth, best estate agents!!! Highly recommend for selling and purchasing. Top notch service
Sian · 30 November 2025
Agent replied · 30 December 2025
Thank you for your kind words, Sian! We are thrilled that Simon, Beth and the Whitchurch team provided top-notch service for both your sale and purchase. If there is anything else we can assist with, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleExcellent service from Simon and his team, outstanding communication throughout.
Simon assisted with a number of challenging obstacles throughout our buying process. At stages we had daily phone calls which undoubtedly achieved completion.
Thanks again Halls Whitchurch. Highly recommended!
Fraser · 14 April 2025
Agent replied · 21 May 2025
Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Our team is dedicated to providing the best service possible, and it’s always rewarding to know we’re meeting our customers’ expectations. If you need anything in the future, please don't hesitate to get in touch.
★★★★★ 1/5
GoogleWe tried to purchase a property through Halls. The vendor was an older person who had been in the house for over 40 years so not familiar with the current moving process. Despite an offer of help filling out forms, the vendor insisted on doing it themselves. Whenever we chased, Halls told us not to rush them. After visiting the house 3 times but never having been able to access an outbuilding we requested another viewing before the move date. We were told that we'd already had more viewings than usual when it was difficult to find a suitable date for the vendor. When we got to the stage of pulling out of the sale, we received an angry and abusive phone call from the manager. We only received an apology after making a formal complaint. Very disappointing.
Colette · 4 March 2026
★★★★★ 5/5
GoogleI would like to thank, Simon and Lilly for the enormous help and patience you have shown during the sale of our property and lastly the land. Your help and guidance has helped to reduce the stress of selling our home in what has been a really long and drawn out process, so thank you Halls and all the staff involved.
Val · 2 August 2025
Agent replied · 30 December 2025
Thank you so much for your kind words, Val. We are glad Simon, Lilly, and the Whitchurch team could help make a long process a little easier for you. It was a pleasure to support you through the sale, and we truly appreciate your trust in Halls. Please don't hesitate to contact us if you need any further assistance.
★★★★★ 5/5
GoogleExcellent estate agents. Bought a house through Halls in Whitchurch last year and they were very helpful and professional.
Special mention to Simon who couldn't do enough to help. Many thanks.
Stuart · 31 October 2024
Agent replied · 23 December 2024
Thank you for your superb feedback, Stuart. Simon and the Whitchurch team are thrilled that you have received the exceptional service they strive to deliver. If we can be of any help to you in the future, we would be delighted to assist.
★★★★★ 5/5
GoogleExcellent service provided by Simon and the team at Whitchurch when purchasing our new home, thanks 😀 …
Jessica · 22 March 2025
Agent replied · 21 May 2025
Thank you, Jessica! Simon and the team are extremely grateful for your feedback and they are delighted that you are happy with the service you have received. If there is anything else we can assist with, please do get in touch.
★★★★★ 5/5
GoogleSimon and Beth provided great communication during our sale . They were extremely professional and proactive in their approach to getting our sale over the fence . Thanks again to Halls Estate agents in Whitchurch
Warm regards Haidee and Chris Bourne
Haidee · 30 November 2025
Agent replied · 30 December 2025
Thank you for your kind review, Haidee and Chis! We’re delighted to hear that Simon and Beth’s communication and proactive approach helped make your sale a smooth one. Your feedback means a lot to the whole Whitchurch team, please do get in touch if we can assist you in the future.
★★★★★ 5/5
GoogleI found the manager at Whitchurch very helpful. Simon and his team would review and advised as the market changed . I would recommend them.
John · 3 July 2024
Agent replied · 24 August 2024
Thank you, John! We greatly appreciate you taking the time to leave us such positive feedback. Simon and our Whitchurch team are extremely pleased to hear you have received such a good service. If we can be of any help or assistance to you in the future, please don't hesitate to contact us.
★★★★★ 5/5
GoogleI sold my house in Prees using Simon from Halls Whitchurch. From the moment we engaged their services to completion the service we received was exemplary. Simon was engaging, proactive and responded with information and progress reports within minutes of any request. I had an issue with the first buyer which only came to light as a result of Simon’s dogged determination to discover what was going on. That sale fell through but my property resold within hours and went through to completion. An excellent experience-and right through Covid too.
Jo · 25 March 2022
★★★★★ 5/5
GoogleWe really cannot praise Simon Dodds and his staff enough .
We had a very difficult ,time pressured sale as we had moved out of area.
Though we had tried to sell our house through other means - this did not happen !
Simon was practical, straight forward ,knew the market and strategies to get our house SOLD in a short space of time at a realistic price for the circumstances .
In a world where it is difficult to trust ,we found Simon refreshing to deal with .We really cannot Thank him and recommend Halls ( Whitchurch ) enough !!
Fiona · 25 March 2022
★★★★★ 5/5
GoogleWe felt we were well advised and supported by Simon and the whole team from the initial visit, through the sale process and right up to completion. We would recommend Halls Whitchurch to anybody
Keith · 3 July 2025
Agent replied · 30 December 2025
Thank you very much for your superb review, Keith. Our Whitchurch team are extremely pleased that you have had such a positive experience with us. Thank you for trusting Halls to sell your home. If there is anything we can help with in the future, please get in touch.
★★★★★ 5/5
GoogleSimon worked so hard to find a house for us and we couldn’t be more thrilled with our “new project”. The whole team in Whitchurch were always very helpful and nothing was too much trouble for them. If you are looking for your next property I would highly recommend them and you will definitely get excellent service from them at all times.
Sarah · 25 March 2023
★★★★★ 5/5
GoogleI do not normally subscribe to these reviews, however I feel that I must thank Simon and his team for an outstanding job they did in selling my property in Whitchurch. Always available on the phone, which in those stressful times is paramount. I could not fault their professionalism, understanding and support thru the whole process. Thank you so much.
Alan · 25 March 2022
★★★★★ 5/5
GoogleSuperb service from start to completion. If it wasn't for Halls I wouldn't have moved, they kept me up to date on progress and worked extremely hard to make the process progress. The staff were brilliant, all the team are first class, I especially wanted to thank Denise for all her help.
Theresa · 25 March 2022
★★★★★ 5/5
GoogleSimon and the team were excellent for the purchase of our new home.. We were kept informed throughout,, nothing seemed too much trouble and any queries we had were dealt with promptly. We would not hesitate to recommend Halls Whitchurch office.
Robert · 25 March 2023
★★★★★ 5/5
GoogleWe recently used Halls Estate Agents in Whitchurch to sell our house. All of the staff are very helpful and kept us informed throughout about the progress of our sale. Particular thanks to Denise who provided so much help and support with the whole process. Thank you all for your help, you're a great team!
Audrey · 25 March 2021
★★★★★ 5/5
GoogleFrom the first call to the office to enquire to dropping the keys off at completion A1 customer service. I would have no hesitation in recommending Halls to sell your property. Took less than 5 weeks. Thank you Simon & team.
Tracey · 25 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.