Every review we hold for the Whitchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience throughout the whole process. Barbers coordinated everything swiftly and professionally from first meeting at the property right through to completion and kept me well informed of any updates throughout the process assisting in achieving convenient dates for exchange and completion without any issues. Gail was brilliant throughout the process and always acted proactively to ensure everything ran smoothly from initially meeting at the property through to handling viewings I was always kept informed and up to date. Once a sale was agreed the management and support of the sales process was also excellent. Communication was always clear and timely keeping the process smooth and efficient. Wouldn’t hesitate in recommending to anybody looking to sell their home.
Dominic · 15 March 2026
★★★★★ 5/5
GoogleI recently purchased my property through Barbers in Whitchurch, and I couldn’t be happier with the service I received. From start to finish, the process felt smooth and professional, with excellent communication at every stage. A special mention must go to Trine, Senior Sales Negotiator, who was absolutely brilliant throughout. She took the time to explain everything clearly, was always available to answer my questions, and consistently went above and beyond to make the process as stress-free as possible.
What really stood out to me was Trine’s approachable and friendly nature. Buying a property can often feel overwhelming, but she made the experience feel like I was talking to a friend rather than just dealing with an agent. That personal touch, combined with her professionalism and knowledge, gave me real confidence that I was in safe hands.
Overall, I would highly recommend Barbers Whitchurch to anyone looking to buy or sell a property. Their team is professional, reliable, and genuinely cares about their clients. My experience was first-class, and I’m extremely grateful to Trine and the rest of the team for helping me secure my new home.
Mandy · 15 March 2026
Agent replied · 15 April 2026
Thank you for your lovely review - Trine really is a star and so glad that she looked after you so well - best wishes to you in your new home.
★★★★★ 5/5
GoogleGail was very professional throughout my dealings with her. She dealt with all my questions and queries really well and in a timely fashion.
Property sales can be very stressful and Gail helped to shield us from as much as possible.She is a great asset to the company.
Andy · 15 March 2026
★★★★★ 5/5
GoogleRight from the offset I felt at ease with Barbers. Everything about the process of selling my late Aunts property was explained to me upfront. It was quite a lengthy process due to probate and the property not being in the best of condition. There were many viewings however for most there was just too much work needed. The team never gave up and enthusiastically worked hard right through to completion after the property had been sold. On behalf of the beneficiaries I can’t thank Gail and her team enough for everything they did for us. Thank you all.
Michael · 16 October 2024
★★★★★ 5/5
GoogleRachael was great, she always replied super quick and made everything clear and easy to understand! We’ve moved into our dream house and couldn’t be happier :)
Tabitha · 4 July 2025
Agent replied · 2 September 2025
Thank you Tabitha for this very positive review! We are pleased that you had a great experience and wish you well in your dream home!
★★★★★ 5/5
GoogleBarbers Estate Agents have been absolutely fantastic, especially Angela and Rachael.
Thanks to their support, we’ve recently moved into our beautiful new home. The journey wasn’t easy, with several complications caused by previous estate agents, but Angela and Rachael guided us through it all with incredible care and professionalism.
We’re truly grateful for everything they’ve done and couldn’t recommend Barbers highly enough!
Ellis · 29 April 2025
★★★★★ 5/5
GoogleHighly recommend Barbers! We had been struggling to find a property for a while, and always seemed to be outbid, or let down by other estate agents who were only interested in cash buyers. We viewed a couple of properties with Barbers, and each time it was with Gail, who is absolutely amazing, and without her help and guidance along the way we would never have managed to buy our dream home! We will never be able to thank Gail enough for her help and also to Trina and for the rest of the team at Barbers ! If we ever need to buy or sell again we will definitely contact Barbers! Thank you all again Daniel & Steph GriffithsPositiveResponsiveness, Quality, Professionalism, Value
Daniel · 27 August 2021
Agent replied · 8 June 2023
Thank you for such a superb review! We will pass your kind comments on to Gail. Best wishes from us all at Barbers Estate Agents.
★★★★★ 5/5
GoogleGail and the team at Barbers have gone above and beyond my expectations through the process of buying a house. They have been so kind and helpful, and kept me in the loop throughout the process. Every single member of the team has been lovely, and I would highly recommend them. Gail has been amazing, I really, really appreciate all her help and continued support. Such a lovely team :)
Charlotte Evans
Janet · 8 June 2022
Agent replied · 8 June 2023
Thank you for such a lovely review. We will pass on your kind words. Best wishes from us all at Barbers Estate Agents.
★★★★★ 1/5
Googleno help whats so ever every time I ask for a application I get told it already gone even tho I email soons it goes on as I have email updates on properties so basically they are just pushing my application to the side and picking and …
Pedro · 15 November 2025
Agent replied · 8 June 2023
Dear Pedro - I am sorry that you had an unsatisfactory experience - if you would like to discuss this with me then please call me on 01630 653641 and I will do my best to help you - kind regards Gail Furnival
★★★★★ 5/5
GoogleAbsolutely fantastic estate agents, profesional and super friendly from start to finish. It was a pleasure to deal with them and they genuinely seemed happy when we secured our property. We were never made to feel like just another client. Super easy, fantastic communication. Angela and Rachael were both amazing. Thank you so much for all your help and support.
Lynsey · 10 March 2023
Agent replied · 28 November 2023
We were delighted to see such a glowing review and thank you for taking the time to do so - best wishes from all the team at Barbers
★★★★★ 5/5
GoogleI had the pleasure of dealing with Rachel through Barbers. She has been by far the best agent I've ever dealt with!! Very polite, good at her job, talked through everything! The main thing I was very impressed with was the communication! Emails were always respo ded too with a few hours or sooner. Thank you very much
Paul · 9 January 2023
Agent replied · 8 June 2023
Thank you too Paul for your lovely comments - Rachael also said you were a pleasure to work with - best wishes from us all at Barbers
★★★★★ 5/5
GoogleGail Hodgson was brilliant from start to finish. Very easy to communicate with, experienced, professional and knowledgeable. She paid attention to detail and did everything she could to get the sale over the line. We had a lot of confidence and trust in Gail, which certainly reassured us through the process from start to finish.
Robert · 10 March 2023
Agent replied · 8 June 2023
Dear Robert - thank you so much for your lovely review - we think Gail is brilliant too but its always good to hear this from our customers - best wishes from us all at Barbers
★★★★★ 5/5
GoogleGail and the team at Barbers have been outstanding during the process of the sale of our property, communication from start to finish and really put us at ease despite losing our first buyer. We wouldn't choose to sell our home with anyone else and would highly recommend to our family and friends.
Cassie · 10 March 2023
Agent replied · 8 June 2023
Dear Cassie - thank you so much for your kind review - it was a pleasure to work with you and we wish you all the best for the future.
★★★★★ 1/5
GoogleWe tried numerous times to secure viewings on rental properties in the Whitchurch area and were fobbed off despite having financial backing, a guarantor, appropriate references, etc. Sadly, the Whitchurch and Market Drayton branches do not …
Rachel · 15 November 2025
Agent replied · 15 April 2026
Good morning Rachel - thank you for taking the time to leave your comments - I have checked our system this morning and I cannot find any request to view any of our rental properties - please can you advise how you sent these requests so we … More
★★★★★ 5/5
GoogleWe had an excellent experience with [Estate Agent’s Name]. Professional, knowledgeable, and incredibly responsive throughout, they made the entire process smooth and stress-free. Their communication was clear and consistent, and their expertise secured a fantastic outcome for us.
We wouldn’t hesitate to recommend them to anyone looking for a reliable and dedicated estate agent
Joe · 15 March 2026
★★★★★ 5/5
GoogleWe are very grateful to the team at Barbers for their personal support and professionalism when they managed the sale of our house recently. From start to finish, they helped us through a very stressful time, and we would not hesitate in recommending them to anyone looking to sell their property. Huge thanks to everyone, and especially Gail Hodgson, who kept us calm when the going got tough!
Alusia · 22 November 2023
★★★★★ 5/5
GoogleOut standing service especially by Trine. First time I used Barbers Whitchurch and definitely would recommend. Trine went above and beyond for us as it should of been a straight forward sale and it was Trine who kept it moving. I certainly would use them again.
Katie · 10 November 2022
Agent replied · 8 June 2023
Thank you Katie - Trine will be delighted with your lovely review - all the best to you for the future :)
★★★★★ 1/5
GoogleI initially left a one star review with no comment. However I was then emailed by an agent of Barbers trying to persuade me to take down my review, which is pretty dishonest and badgering if you ask me. Me and my partner had a disappointing and upsetting experience moving into our new property and beginning our new tenancy through Barbers. We were advised which energy provider to use and that the debt on the accounts from previous tenants would be wiped once we registered with the provider. On moving day, it is sub-zero temperatures, snowing and we enter the property to find there is absolutely no power, no heating, no lights, no nothing. We are informed by the energy provider that because of the previous tenant's debt, they will not supply any power into the property. This left us with no means to heat the property, prepare food or use lighting. The property was uninhabitable. Barbers claim this is not their issue as they "didn't have the property before". As a professional agency, you would think you would be knowledgeable about the properties you are marketing and any debts that may be wrapped up in them. I'm addition to being provided with false information regarding the account debt, we have also been fobbed off and passed back and forth between the letting agency and the energy supplier, neither of which want to take accountability or even just care about basic human rights. To then be accosted by agents of Barbers to remove my perfectly legitimate review is just the cherry on top of my extremely poor experience as a tenant with them.
Emily · 11 December 2023
Agent replied · 1 January 2024
Good afternoon Emily - I note that you have left us a 1 star review without any comments and wondered if you had a problem which I would like to discuss with you. We take our customer care service levels very seriously so I am disappointed to see that you have had reason to do this. If you can call me on 01630 653641 then hopefully we can discuss any issues you may have had. Kind regards Gail Furnival
★★★★★ 4/5
GoogleAll of the agents were extremely helpful and really assisted with the process of my first ever rental. Special thanks to Angela and Rachael who were always quick to answer my questions.
Adam · 5 May 2025
★★★★★ 5/5
GoogleReally helpful team, Rachel was always available when I had questions about anything.
Archie · 15 November 2025
★★★★★ 5/5
GoogleGail at Barbers Whitchurch made the experience of buying a property and selling a property run seamlessly.
Friendly, approachable and very knowledgeable nothing was to much trouble.
I would without hesitation recommend using Gail and Barbers to anyone buying or selling a property.
Heather · 16 October 2024
★★★★★ 5/5
GoogleWhat a top professional business and team Gail totally took all the hassle out of the sale , keeping on top of every detail ensuring the sale kept on track despite a new first time buyers nievity . Exceptionally happy with the service she went above and beyond. Real credit to barbers and the industry
Charlie · 16 October 2024
Agent replied · 8 June 2023
Thank you so much Charlie - we really appreciate your feedback and the 5 stars :)
★★★★★ 5/5
GoogleI have had a really positive experience dealing with Barbers. Gail and the team could not have been more helpful and kept me up to date with any properties that suited my criteria. Their communication was excellent, I would recommend them!
Faye · 8 June 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave such a fantastic review! Best wishes from us all at Barbers Estate Agents.
★★★★★ 5/5
GoogleWhat a lovely company, everyone is so polite, caring and knowledgeable, Thank you for a great professional service.
Mum · 15 September 2025
Agent replied · 15 April 2026
Thank you for your kind review.
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