Trusted Agent profile · Whitby
★★★★★
29 reviews across 1 platform
8 Victoria Square, Whitby, YO21 1EA
Richardson & Smith's office in Whitby, at 8 Victoria Square, is rated 4.3 out of 5 across 29 reviews on 1 platform, including 29 Google reviews rated 4.3.
Every review we hold for the Whitby office, from every platform, shown as written. First names only.
1/5
GoogleHad an offer accepted for a flat, sent all required paperwork. Went on holiday to USA and carried on responding to emails, arrive home and they've sold the flat to someone else. I'd even instructed th solicitor they recommended to represent me. Very very dissapointing beaware of this of looking for property in Whitby.
1/5
GoogleAwful and appalling experience with this agency. I am not sure what is wrong with them. I get a feeling that they choose only British clients, discriminating hugely . I never want to deal with them again even if they had my dream property . The communications with were very poor -- badly composed emails, never return calls, we got to chase them. Not a good experience. I will report them on Rightmove too
5/5
GoogleGreat advice and a friendly face, clearly know the area and always provided honest and helpful advice when sorting all things property. Would recommend :)
1/5
GoogleNot a good experience. This agency offered a property for sale in Port Mulgrave, near Whitby, and we had offer accepted. Turned out near completion that the owner had debts secured against it which he was unable to pay, so the house was unbuyable. Imagine our surprise when we learned that the same agency had marketed the house three years earlier with similar financial issues arising! Additionally, there was a boundary dispute which we weren't told about and which had also manifested earlier. We have paid out £1,000 in solicitor fees and got nothing. Although we are assured the agency did not know about the specific financial issues this time around, nobody from the office has been in touch since we pulled out to express regret about the situation which we have now wasted four months of our lives handling. Worse still, the property is still up on their website for sale! Anyway, a word of warning to anyone who sees 62 Rosedale Lane for sale -- don't touch it with a barge pole. It's unbuyable, as we, very much to our cost, have learned a hard way. On a general note, the communications with this agency were always very poor -- badly composed emails, etc. Sorry, have to be honest. Not a good experience. Dr Gary Fry
1/5
GoogleNeed use these as James smith is a joke and the biggest con ever to walk
3/5
GoogleEverything seems to redirect to Rightmove. Not easy to find what you want from the website.
5/5
GoogleReally good customer service and helpful
5/5
GoogleVery friendly helpful staff really clean place
5/5
GoogleBusy auction over 1 House. Not good for me but good for the seller.
5/5
GoogleFantastic service! This level of professionalism was certainly refreshing after having to deal with another of the town's estate agents.PositiveResponsiveness, Professionalism
5/5
GoogleR&s and staff are good to deal with
5/5
GoogleFriendly efficient team. Highly recommend.
5/5
GoogleRating only, no written review.
5/5
Googlevery great
4/5
GoogleRating only, no written review.
4/5
GoogleVery helpful
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFirst class service
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richardson & Smith's Whitby office has 29 reviews across 1 platform: 29 on Google.
Richardson & Smith Whitby is rated 4.3 out of 5 across all 29 reviews, and 4.3 out of 5 on Google from 29 reviews.
Richardson & Smith Whitby, 8 Victoria Square, Whitby, YO21 1EA.
