5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
Trusted Agent profile · Whitby
Bridgfords Whitby reviews
★★★★★
498 reviews across 2 platforms
27 Flowergate, Whitby, YO21 3AX
Bridgfords's office in Whitby, at 27 Flowergate, is rated 2.3 out of 5 across 498 reviews on two platforms, including 45 Google reviews rated 4.6.
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Reviews
Every review we hold for the Whitby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Bridgfords in Burnley. We could not have had a better experience, Melanie and Colin helped us so much, amazing service! If we ever decide to sell, we will definitely be back!
1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
1/5
TrustpilotNobody takes ownership of issues
Nobody takes ownership of issues, ignore emails and all this for the privilege of paying £475 fees to simply move into a property. Awful service and I will never use Bridgefords again as either a tenant, landlord or prospective buyer/seller.
1/5
TrustpilotDon't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
TrustpilotNO NO NO
Never again. Nothing more to say - just awful.
1/5
TrustpilotThis is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
Trustpilotrefused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
TrustpilotWorst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
TrustpilotNever use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
TrustpilotAbsolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
TrustpilotDo not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
1/5
Trustpilotpoor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
TrustpilotIt takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
5/5
GoogleExcellent estate agent, friendly approachable staff, very experienced, knowledgeable and proactive. Helped with all aspects of buying and selling property and fabulous local knowledge including all the contact details for recommended tradesmen. Can't recommend highly enough
1/5
TrustpilotSorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
TrustpilotGood customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
TrustpilotNot interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
TrustpilotExtremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
TrustpilotShoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitby.
