Trusted Agent profile · Whaley Bridge
★★★★★
174 reviews across 3 platforms
15 Market Street, Whaley Bridge, SK23 7AA, SK23 7AA
Gascoigne Halman's office in Whaley Bridge, at 15 Market Street, is rated 3.9 out of 5 across 174 reviews on three platforms, including 57 Google reviews rated 4.9.
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Every review we hold for the Whaley Bridge office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
3/5
TrustpilotDepends on what you want
Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.
5/5
GoogleThe team at Gasgoine Halman in Whaley Bridge have been so professional and supportive in the sale and purchase of my new home. Nothing has been too much trouble and they've made the whole process seamless. Thank you to Emma, Lorraine, Christine and Deborah.
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
5/5
GoogleHave to say great service from start to finish , very good communication about how all is going , supportive , Have to mention Lorraine who was first class ! A delight thanks But all the team where great Well done
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.
1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
5/5
GoogleLorraine was very helpful and accommodating with our recent house purchase. We also used Gascoigne Halman for the sale of our old property and they were very helpful. Communication was prompt and I would definitely recommend.
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Thanks for the review Alison.
5/5
GoogleEmma helped us from start to finish with quite a lengthy purchase. But she was so patient, understanding and nothing was ever too much for her when I had questions. Thank you again
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
5/5
GoogleHaving appointed Gasgoine Halman to sell my mums house as she was going into care ,Lorraine, Emma and Christine have made a difficult and emotional road far less bumpy than it might have been .They have kept me up to date at all times been welcoming in the office and helpful on the phone . They are an efficient team and the best EA l have ever used..this being my 3rd sale with them .Can't fault them in any way and highly recommend them .
5/5
GoogleAll the staff were helpful, informative and kept us informed throughout the process of selling our house.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
5/5
GoogleIt’s been an absolute pleasure dealing with Lorraine and Cheryl and the rest of the team. Their knowledge is better than anyone in the area. They are always there to speak to and return any calls. Do not hesitate to use them when selling or buying. Thank you.
4/5
GoogleAs long distance purchasers, our experience has been very good throughout. The staff have consistently provided friendly, helpful and timely reponses to all of our requests and questions. The only reason we've not felt able to award 5 stars is due to the brochure/on-line description of the house which majored on the local environment and infrastructure but gave very little detail on the house and its fixtures. Consequently, being able to view the property we purchased before we were proceedable was a huge advantage to us as long distance buyers and was the key to securing our early offer. Allowing this was in marked contrast to many other agents in the area. A big thank you to all the staff in the Whaley Bridge office.
5/5
GoogleThis is by far and away the friendliest agent to deal with in the area. The staff are very welcoming and couldn’t be more helpful if their lives depended on it. We’ve had dealings with others and they are light years behind g h in terms of customer service and I’d have no hesitation in recommending them again.
5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Many Thanks for the review. It was a pleasure to help
5/5
GoogleI never thought selling a house could be so pleasant. Loraine and Emma could not have been more helpful, always smiling and pleasant, never losing it when I certainly would have done. If you are selling a house in Whaley Bridge you could not do better than the Gascoigne Halman team at Whaley Bridge. Many thanks, Peter and Ruti Worrall
4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
5/5
GoogleThis was a difficult purchase due to an unresponsive seller's solicitor but Christine and Lorraine were great at chasing her and accommodated additional viewings during this time.
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Tell us what you need and we'll put you in touch. Gascoigne Halman Whaley Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whaley Bridge.
