Trusted Agent profile · Weymouth

Lovell Weymouth reviews

4.1

★★★★★ Great

896 reviews across 1 platform

Littlemoor Road, Weymouth, DT3 6AF

Lovell's office in Weymouth, at Littlemoor Road, is rated 4.1 out of 5 across 896 reviews on 1 platform.

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Reviews

Every review we hold for the Weymouth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bowlers Green, Hopton

Debbie at Bowlers Green, Hopton has been fantastic, friendly, knowledgeable and happy to help. Made the visit worth while. A real credit to the team. Highly recommended.

Work · 4 September 2026

Agent replied · 24 September 2026

Thank you for leaving a lovely 5* review of your experience with Debbie at Bowlers Green in Hopton on Sea. It's wonderful to read your comments about our sales team, and we have passed them on directly to Debbie, who we know will be very happy to read them. Thank you again, we hope that you are very happy in your new Lovell Home! The Lovell Team.

5/5

Trustpilot

Experience of buying with Lovell Homes

Lovell Homes - Park View, Holt. A good friend recently purchased a new build on this development. The excellent customer service from Bonnie, the sales executive, whose professionalism, patience, knowledge, guidance and hard work is truly appreciated. Additionally, post-sale the site manager and his team have been extremely helpful and on-hand at all times. My dear friend is now settled into her lovely new home with sincere appreciation to all concerned at Lovell’s Park View.

LInda · 17 August 2026

Agent replied · 24 September 2026

Thank you for leaving a lovely 5* review of your good friends experience with Bonnie at Park View in Holt. It's wonderful to read your comments about our sales team, and we have passed them on directly to Bonnie, who we know will be very happy to read them. Thank you again, we are so pleased to hear that your new friend is very happy in their new Lovell Home! The Lovell Team.

5/5

Trustpilot

Lovely homes Excellent company to deal with

From the first enquiry Simone from the marketing and sales helped us in every way she kept us informed regularly with updates and recommendations She was so kind and thoughtful to us throughout the process. We felt completely confident and reassured . We did the part exchange and a solicitor from their panel and it was so easy and helpful The llovel transaction policy made the process so easy and stress free would highly recommend

Denise · 14 August 2026

Agent replied · 24 September 2026

Thank you for leaving a lovely 5* review of your experience with Simone at Hamilton Wharf. It's wonderful to read your positive comments, and we have passed your feedback on directly to Simone, and we know she will be thrilled to read your kind words. Thank you again for taking the time to share your experience. The Lovell Team.

5/5

Trustpilot

What a great experience was lovely The…

What a great experience was lovely The person that was presenting the House was so kind and polite couldn’t ask for anything

Fabio · 13 September 2026

Agent replied · 24 September 2026

Thank you Fabio for leaving a lovely 5* review of your experience with Juanita at Florence Fields in King's Lynn. It's wonderful to read your comments about our sales team, and we have passed them on directly to Juanita, who we know will be very happy to read them. Thank you again Fabio, we hope that you are very happy in your new Lovell Home! The Lovell Team.

5/5

Trustpilot

Heidi was exceptionally helpful

Heidi was exceptionally helpful, efficient, patient and understanding. She made a difficult situation as stress free as possible.

Patricia · 20 September 2026

Agent replied · 24 September 2026

Thank you Patricia for leaving a lovely 5* review of your experience with Heidi at Driftwoods at Lavender Chase in Hunstanton. It's wonderful to read your comments about our sales team, and we have passed them on directly to Heidi, who we know will be very happy to read them. Thank you again Patricia, we hope that you are very happy in your new Lovell Home! The Lovell Team.

5/5

Trustpilot

Great first impressions

Although I don’t have anything to compare in terms of buying a home from a plan. Bella has been not just knowledgeable, and able to respond to every question she had been experienced in the pace of information needed. She appreciates how there are lots of decisions, happy choices but lots of them. We went down to the Northallerton site and had a really positive first impression of the show home and overall quality. Northgate was very much a building site at Christmas.

Aileen · 11 February 2026

1/5

Trustpilot

This developer refuses to fix any…

This developer refuses to fix any snagging issues raised during the warranty period once the warranty period expires. They ignore emails and phone calls in the hope that you will simply go away. Dreadful company. We are now enacting NHBC and potentially legal proceedings against them. In response to their reply - they attended, made the issue worse and now refuse to attend again.

Tom · 20 September 2026

Agent replied · 24 September 2026

Hi Tom, Lovell can confirm that we have been in touch previously and carried out works to your property to rectify issues. Any further issues, please do get in touch so we can look into this for you. Thanks, Lovell Team

5/5

Trustpilot

Great experience with Lovell Homes

I have only just reserved a plot with Lovell Homes at Ruby Meadow in Holsworthy Devon so it’s early days but so far I feel that I’m being well looked after Justin has been amazing and helping me through the process along with Janine I’m very happy with everything

Edithrose · 7 September 2026

5/5

Trustpilot

Saints Green South Otterington

Jayne was very professional and approachable. She answered all our questions and was happy to spend time with us viewing our new home. Very helpful and a good knowledge of the local area.

Paul · 18 May 2026

Agent replied · 7 June 2026

Hi Paul, thank you for your lovely review. You comments will be passed on to Jayne, and we look forward to welcoming you into your new home. Thank you, Lovell Homes.

1/5

Trustpilot

Yet another problem dealing with Lovell’s

After numerous problems with our new build house in Cwmbran, we find ourselves in yet another situation with Lovells. We claimed through NHBC for a damp problem in an external wall. The problem is that the MgO boards have failed causing internal damage. Eighteen stressful months later our claim got accepted. The work required to replace the failed MgO board has been offered to Lovells, which NHBC has said they’ve accepted. Apart from a visit in March when they removed bricks in various places in the wall in question, we’ve heard nothing since. NHBC have said Lowell’s are not answering their calls or emails. We have also tried to make contact.

Paul · 5 May 2026

Agent replied · 11 June 2024

Hi Paul, we’re very sorry to read about your experience and the frustration this situation has caused. We take concerns like this extremely seriously and aim to provide clear communication and timely updates on all NHBC-related works. We apologise that this has not been your experience to date. Due to the nature of NHBC claims, there can sometimes be delays while works are reviewed, scoped, and coordinated between all parties. However, we recognise the importance of keeping you informed throughout the process. Our Customer Service team is currently awaiting confirmation from the nominated contractor who will be carrying out the works, including their availability to undertake further inspections to agree a final scope of works. As soon as we receive this update, we will contact you directly. If you would like to discuss this further in the meantime, please don’t hesitate to contact us on 0800 085 5621 or email customer.services@lovell.co.uk, quoting your property details so we can assist you as quickly as possible. Thank you for bringing this to our attention. Kind regards, Lovell Homes

5/5

Trustpilot

Great reservation experience

We’ve recently reserved a plot in Morpeth with Bella. The whole process has been really great. Bella has been super helpful and explained all our options and the process really well.

Mrs · 1 May 2026

Agent replied · 7 June 2026

Thank you for your review. It is great to hear that you had such a positive experience, your lovely comments will be passed on to Bella. Thank you, Lovell Homes.

5/5

Trustpilot

Jordan from Leiston was a superstar

Jordan from Leiston was a superstar. Went above and beyond for me. I have kids with additional needs and he understood this. Was a lovely guy.. definitely a credit to you.

Charlette · 1 May 2026

Agent replied · 7 June 2026

Thank you Charlette for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan. We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review. Thank you again Charlette.

5/5

Trustpilot

Great experience

There had been an issue with our front door lock and a need to replace the skirting in a part of the kitchen due to a subsequently fixed leak. Tom of Lovell Homes attended twice in a span of 3 weeks to sort everything out professionally. Our door lock works perfectly now and the skirt board and it's surrounding walls look new and shiny thanks to Tom's thorough touching up. He is also friendly, patient and courteous. There is another issue that is still outstanding, which may become the subject of another review, but on this occasion, we are very happy with how quickly and neatly the issues were dealt with by Tom and LH.

Anita · 14 December 2024

Agent replied · 27 December 2024

Thank you Anita for taking the time to leave such a lovely 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Tom.We are so pleased to read all of your comments on the service which you received from our team and the quality of work carried out. We have passed your comments on directly to Tom and to our customer care team in the region, who we know will be really happy to read them. Thank you again Anita, we hope that you are very happy in your new Lovell home.The Lovell Team

5/5

Trustpilot

New Home

The two lovely ladies we met were Jo and Ellie. They are both very friendly and were very welcoming and happy to show us around the show houses and able to explain everything about the property we were interested in buying.The following day we went back for another appointment were Ellie went through all the paperwork with us and answered all our questions.She also helped us choose are carpets and flooring,nothing was to much trouble for her.After a long two years of trying to sell our flat and buy a house we are really excited about moving into our lovely new home in the new year.Kind Regards Debbie and David Crisp

Debbie · 7 December 2024

Agent replied · 27 December 2024

Thank you Debbie & David for leaving a lovely 5* review of your experience with Lovell Homes at William's Park in Wymondham. It's wonderful to read your comments about our team, and we have passed them on directly to Jo & Ellie, who we know will be very happy to read them.Thank you again Debbie & David, we hope that you will be very happy in your new Lovell home!The Lovell Team.

5/5

Trustpilot

Thank you to Andrew

We want to thank Andrew for coming to help us on Monday. He turned up with a list of issues and fixed everything he possibly could, we had an issue with some draws for months that we were basically told it would take alot of disruption fix but in no time at all he had them sorted and back into place how they should have been from the start no disruption to us at all. Andrew asked us to check his work as he went and made sure we were satisfied throughout. A friendly, reliable and conscientious workman😊

Kelsey · 5 December 2024

Agent replied · 27 December 2024

Thank you Kelsey for taking the time to leave such a lovely 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Andrew.We are so pleased to read all of your comments on the service which you received from our team and the quality of work carried out. We have passed your comments on directly to Andrew and to our customer care team in the region, who we know will be really happy to read them. Thank you again Kelsey, we hope that you are very happy in your new Lovell home.The Lovell Team

5/5

Trustpilot

Brilliant sales service at Briarswood

A few months ago while toying with the idea of putting the house on the market, we popped into the sales office at Briarswood. From the start Mandy couldn't be more helpful with our questions and letting us view all the show homes. From that moment we decided to list our house and are currently going through a purchase on the development. Throughout it all Mandy has been a pleasure to deal with and has been keeping us in the loop with the various plots we have been interested in and the list of questions we keep asking, nothing is too much trouble.

Lorraine · 23 November 2024

Agent replied · 27 December 2024

Thank you Lorraine for leaving a lovely 5* review of your experience with Lovell Homes at Briarswood in Harleston. It's wonderful to read your comments about our team, and we have passed them on directly to Mandy, who we know will be very happy to read them.Thank you again Lorraine, we hope that you will be very happy with your new Lovell home!The Lovell Team.

5/5

Trustpilot

Bonnie was very helpful and supportive

Stephen · 5 October 2026

Agent replied · 10 October 2026

Thank you Stephen for leaving a lovely 5* review of your experience with Bonnie at Park View in Holt. It's wonderful to read your comments about our sales team, and we have passed them on directly to Bonnie, who we know will be very happy to read them. Thank you again Stephen, we hope that you are very happy in your new Lovell Home! The Lovell Team.

5/5

Trustpilot

Outstanding Service and Peace of Mind

Bella was absolutely amazing throughout our home-buying journey. She was incredibly helpful, always available, and communicated clearly every step of the way. She made the entire process feel smooth and stress-free, and most importantly, she made us feel safe and confident throughout the purchase of our new home. We truly couldn’t have asked for a better sales agent and would highly recommend Bella to anyone looking to buy a home.

Megan · 11 February 2026

1/5

Trustpilot

Lovell Glow Garren (Hamilton)

UPDATE - 23OCT24 (1 Star Review)The below was our experience with Lovell when we initially engaged formally back in December 2023. We are not even a year on, and oh what a different place we are in now.....Glow Garren - Hamilton (South Lanarkshire)Lovell Homes Glow Garren. The only poor quality property we have ever owned. The remedial works carried out have been pitiful, poor standards, incomplete work and a very defensive response. Despite earlier positive signs of a more engaging and supportive approach, that has since lapsed. The response from managers who are supposedly customer focused is at best defensive and arrogant. We will never buy another Lovell Home again! We took possession of our property March 2024, we have been more than patient! Pathetic.......DEC 2023 (5 Star Review)After a particularly long and complex journey to get here, we have just reserved at Glow Garren. Anne-Marie has been absolutely amazing! The level of focus and support has been second to none and has culminated in our decision to buy with Lovell. Jackie has latterly assisted with some of the process, and so thank you for all her support too. We are feeling very confident moving forward with our property purchase in early 2024!

JM · 24 October 2024

Agent replied · 11 June 2024

Hi,Thank you for your 5 Star Review, we will be sure to pass your kind comments onto Anne-Marie and Jacqui!Thank you again,Lovell Homes

5/5

Trustpilot

Parents relocation

My mother & father are currently purchasing a new home and relocating, and leaving a home that my father has lived in for 79 years. Mandy who we have met through the purchasing of the property has been great and very mindful of the needs of my parents and has walked them through the process all the way. last week when they visited to start the process of selecting their flooring, again, Mandy was outstanding with the help she gave them, and what was one of the nicest touches, was, when Mandy introduced them the Mark the aftercare operative, as he assisted with all the questions, and answered them, all which gave so much comfort to them, that there is some one on hand to support, as this is such a massive move.keep what you are doing.

Mr · 22 October 2024

Agent replied · 22 October 2024

Thank you Mr Boardman for leaving a lovely 5* review of your experience with Lovell Homes at Briarswood in Harleston. It's wonderful to read your comments about our team, and we have passed them on directly to Mandy, who we know will be very happy to read them.Thank you again Mr Boardman, we hope that your mother & father will be very happy with their new Lovell home!The Lovell Team.

5/5

Trustpilot

Easy purchase & Great communication

Great communication, easy to deal with. The sales advisor Debbie at Bowlers Green is such a credit to the company. Never pushy and so patient and professional throughout the whole process! I would recommend buying a Lovell home. Built to a good standard.

Callum · 12 December 2025

Agent replied · 25 December 2025

Thank you Callum for leaving a lovely 5* review of your experience with the team at Bowlers Green in Hopton on Sea. It's wonderful to read your comments about our sales team, and we have passed them on directly to Debbie, who we know will be very happy to read them. Thank you again Callum, we hope that you will be incredibly happy in your new Lovell Home! The Lovell Team.

5/5

Trustpilot

Jordan is a real asset to your company

Jordan is a real asset to your company, he is a perfectionist and takes pride in what he does, which we hope will be recognised by Lovell. As for the lack of communication your end, lack of planning, poor workmanship carried out previously and the sheer amount of visits to rectify these issues and to get to this point, I can only describe as appalling. I have had to use countless days off work and stay home waiting while you either don't turn up as you've booked us in on the wrong date to what's been agreed or you call to change the appointment on the day or you just can't complete work we've agreed in the given time so you have to return yet again. There's been no consideration to us as the customer, we have had to accommodate Lovell every single time, we've not been listened to and our issues haven't been taken seriously which has caused a lot of stress during a time that should feel special and exciting. When we first moved in we were so happy with the experience and as time has gone on its become a nightmare having to deal with Lovell. We haven't been made to feel like a valued customer and no sincere apology has ever been given.This 5* review solely reflects Jordan and Sienna as I would be giving a 1* if it wasn't for Jordan fixing the issues and the way Sienna took the time and care to listen and plan for these to finally be rectified.

Annelise · 11 September 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave a 5* review for the work which was carried out on your home in East Anglia, by Jordan and for the service which you have received from Sienna. Your comments have been passed on to them both, and we know they will be very happy to read them.We have also passed your comments on to our wider customer care team, and we are sorry to hear about your experience prior to Jordan attending your new home.Thank you again Annelise, we hope that you are very happy in your new Lovell Home.The Lovell Team

5/5

Trustpilot

Great customer service

I arranged to view an apartment on the London Road development in Wymondham. The sales team of which Ellie was a member of staff were very knowledgeable, approachable and friendly. Ellie didn’t rush my appointment, she talked me through all the options available and explained throughly what was included and the upgrades which also available. The apartment was better than I expected and once I’ve sold my existing property will definitely be purchasing the apartment if it’s still available. Thank you for the service.

Debra · 27 August 2024

Agent replied · 22 October 2024

Thank you Debra for leaving a lovely 5* review of your experience with Lovell Homes at William's Park in Wymondham. It's wonderful to read your comments about Ellie, and we have passed your comments directly onto her. We know she will be very happy to read them.Thank you again Debra, we hope that you will be able to purchase your new Lovell apartment soon!The Lovell Team.

5/5

Trustpilot

We completed our purchase this week and…

We completed our purchase this week and Mark Suckling went above and beyond to make sure the house was to our satisfaction and helped us out massively by advising us and assisting us in making a few tweaks. The standard of workmanship is outstanding and out of all the new builds I have purchased to date which amounts to a fair few having been a portfolio landlord in the past, Lovell Homes tops the list and is first class. We are very happy customers. Thank you!

Crista · 25 August 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave such a lovely 5* review for the work which was carried out on your home in East Anglia, by Mark.We are so pleased to read all of your comments on the service which you received from our team and the quality of work carried out. We have passed your comments on directly to Mark and to our customer care team in the region, who we know will be really happy to read them. Thank you again, we hope that you are very happy in your new Lovell home.The Lovell Team

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