Every review we hold for the Weymouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe've been let down by these agents, the Property Ombudsman decided in our favour now. I guess when things go wrong it exposes what really is in people.
After 5 months from accepted offer and being pulled about by the agent Ms Cross and her friend (the seller) to believe we're buying the flat and taking over the holiday let business, the seller changed her mind! Apart of the upset this caused, we incurred financial losses, searches, everything was done.
The seller and Ms Cross both became hostile the minute this happened, but I asked a question about the money we spent. Ms Cross said we'll get it back 'as it's not our fault'.
When I sent her an email to kindly proceed with getting the money back as she said, she never replied.
It was an added insult so we complained. To our shock we learned that Ms Cross and her friend the seller infringed my private emails which is illegal and forwarded them to the head office. It was the agent's job to remain fair and impartial to both sides, I'm speechless about the unprofessional, sly manner she's acted.
When this didn't work, the agents made up incredibly detailed lies how a 'member of their team Anthony called us, was sympathetic....'. Not only the content of the made-up call is a lie but they've never made this call, which was easy to prove.
They are proven liars, therefore not suitable to do business with, they could work for Mr Johnson.
Response to Connells dated comment : Time to get off your high horse, the TPO concluded you've not acted within your obligation. Why did you make up all the lies, when you claim to have done everything right?
Daniela · 12 October 2023
Agent replied · 26 August 2024
We are sorry to hear of your continued dissatisfaction. We understand that you have progressed your complaint through our Internal Complaints Procedure, an investigation has been conducted that did not support your viewpoint. You have the information available to progress to The Property Ombudsman, should you wish to explore additional recourse.
Thank you again for your input, advice and guidance
★★★★★ 5/5
GoogleFantastic People, Fantastic Service.
As a buyer new to the area, Connells Estate Agents Weymouth were everything I could have wished for.
Particularly, wish to highlight the customer care and general care afforded by Clare and Anthony in supporting the process to provide a new home for my family. Appointments, general advice and updates on the progress of the purchase were executed to fit my needs - just excellent. Thank you - will use again.
Keith · 12 October 2022
★★★★★ 5/5
GoogleThe Connells team were very helpful in organising viewings and negotiating the purchase for our wonderful new home in Wyke Regis. Thank you to all.
Martin · 27 October 2025
Agent replied · 26 December 2025
Thank you for sharing your great experience with our team at Connells! We are so happy we could help you find your dream home in Wyke Regis. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleVery professional and friendly service. Market appraisal was correct and brochure was very well presented. Secured two buyers and received higher than the asking price. Communications were regular and informative. Always helpful when contacted and happy to show buyers round when unable to be at the property. Overall happy with the service and friendly team at Weymouth.
Tina · 12 October 2023
★★★★★ 1/5
GoogleWe had a very bad experience with Paul Barron 3 years ago. It’s a shame because other branches of Connells with whom we have bought and sold have been excellent. I wouldn’t deal with Weymouth again.
Emma · 13 May 2025
Agent replied · 26 December 2025
Hello Emma,
Thank you for sharing your feedback. I'm sorry to hear about your experience with our Weymouth branch. We strive for excellence across all our locations, and I regret that we fell short in this instance. Please feel free to reach out to us at complianceresidential@connells.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleA truly First Class service from Clare and her team.. From initial viewing through to Completion of Sale, all liaison with both myself, our Solicitor and the Buyer were promptly dealt with by Clare. I cannot thank her enough as we did have a number if issues, during the Sale process and she dealt with them all in her stride... Well Done to Connell's Weymouth.
Simon · 12 October 2022
★★★★★ 5/5
GoogleI recently dealt with Connells (Paul) in Weymouth whilst looking to value a flat for probate. Very responsive, helpful, knowledgeable and quick. Highly recommended! Many thanks for your help, much appreciated, well done!
H · 16 April 2025
Agent replied · 22 January 2025
Thank you for your wonderful 5* review! I'm delighted to hear that Paul and the team in Weymouth were able to assist you so effectively with your flat valuation. Your recommendation is greatly appreciated! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRobbie at connels was excellent, on hand all the time and realy went the extra mile. Thanks
Pete · 27 September 2025
Agent replied · 26 December 2025
Thank you for sharing your positive experience with Robbie at Connells! We're so glad to hear that he provided excellent service and went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe whole team couldn’t have been more efficient helpful or kind when ever I phoned went into the office or came to the property. A special thank you to Paul who went out of his way to turn my heating off every time he showed people around. A team to be proud of. ⭐️⭐️⭐️⭐️⭐️
Meridy · 12 October 2022
★★★★★ 5/5
GoogleThank you for the great customer service and the step by step support when selling my property. I am very pleased with the outcome !
Debbie · 27 March 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review Debbie! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery supportive, professional service throughout the purchasing process. Despite the challenges of buying during a pandemic the process, whilst lengthy, for no fault of Connells, i have felt supported and informed throughout. Katrina kept me up to date at every stage and i look forward to completing the transaction in a matter of days.PositiveResponsiveness, Professionalism
Graham · 27 August 2021
★★★★★ 5/5
GoogleThank you so much for all of your help, especially Paul & Claire. Very helpful & informative throughout, will definitely be using again, and would recommended to all! Keep up the great work guys
Brad · 12 October 2023
★★★★★ 5/5
GoogleConnells, Weymouth sold my mothers property almost straight away and at more than the desired price. Communication then throughout the whole process was excellent and they kept us informed of all developments. Will not hesitate to use Paul and the team again
Dan · 12 October 2022
★★★★★ 5/5
GoogleSamantha was so lovely and very helpful with our viewings, answered all our queries and communicated well.
Charlotte · 16 April 2024
★★★★★ 5/5
GoogleWonderful team, who kindly assisted with our property search.
Paul · 16 April 2025
Agent replied · 16 April 2026
Thank you for your lovely 5* review Paul. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service with Paul and Team at Connells Weymouth. Paul has gone above and beyond with all my requirements. Has exceeded all expectations in a professional and friendly manner. Definitely highly recommended. BIG thank you Paul 😊 …
Kim · 27 August 2022
★★★★★ 5/5
GoogleFantastic from start to finish - Paul and team were professional reactive and supportive throughout the whole process. Could recommend highly enough and look forward to using these guys again in the future.
Samantha · 12 October 2022
★★★★★ 5/5
GoogleI am an investors in Bristol looking for a property in Weymouth. I have dealt with a lot of estate agents in the past and had both good and bad experiences. But I would like to say I have never come across a more professional, honest and easy to talk to estate agents than Clare Cross and Paul Barron. They are such nice, down to earth people and you can tell they love their job. I would highly recommend connells if you need an estate agent!!!!!!
Mark · 12 October 2022
★★★★★ 5/5
GoogleWe’ve dealt with Connells’s on a few occasions, especially Claire & Paul who are amazing!!
Always happy to answer questions or help with any issues. We wouldn’t sell property with anyone else!!
Nikki · 12 October 2022
★★★★★ 4/5
GoogleAfter 12 years doing business with the same independent mortgage broker, I decided to switch to Connells mortgages. I am very impressed with Anthony Calleja from the Weymouth branch, his knowledge and passion around mortgages shone through immediately when I had my initial consultation with him. He is dedicated, on the ball and really does take the time to explain things in great simple detail.
Thank you for what your doing Anthony, keep up the passion.
Update: 2nd October 22 ...Anthony has done it again, we left our residential mortgage late and panicked, through his hard work and working late he has gone over and beyond to secure us a new product and an Agreement in Principle . Thank you once again Anthony for all your hard work. Regards Mr Sharma
Viper · 12 October 2022
★★★★★ 5/5
GoogleI sold my property with Connells, and was extremely grateful when everything finally went through - thanks to Connells! The process was rather fraught (due to other parties involved), and my rep from Connells was always available to help keep pushing things along. Having dealt with other agents in the past, I can confidently say that Connells are extremely committed to helping you get to your goal, and will take a very real personal involvement in helping you. I would happily recommend them to anyone looking to sell or let in the area (Connells were also the agent that not only secured me a tenant, but helped with the transition when I sadly needed to get the tenant out in order to sell!).PositiveResponsiveness
John · 27 August 2022
★★★★★ 5/5
GoogleRecently purchased a property in Weymouth, Clare was extremely helpful/professional I was always able to speak to her when I had questions, I would certainly recommend this branch.PositiveResponsiveness, Quality, Professionalism
Michelle · 27 August 2022
★★★★★ 5/5
GoogleWe found using Connells was excellent. They were professional, always helpful and friendly and went out of their way to assist us when we had problems. Claire was exceptionally supportive but many thanks to all the staff.
Joan · 27 August 2021
★★★★★ 5/5
GoogleAll those who worked to help me purchase my first property helped with amazing kindness, quickness and efficiency. A huge thanks to Katrina, Ben, Anthony and all the others at the Weymouth branch!PositiveResponsiveness, Professionalism
Lewis · 27 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
