Every review we hold for the Weybridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've recently moved into my new home with assistance from Hamptons Estate Agents. Very professional service with friendly staff who have made the whole experience seamless. Communication has been great, keeping me in the loop every step of the way.
Jakub has been great assisting me with any information needed and any requests required.
Maddy has also been a great source of support with any requests.
Highly recommend Hamptons to anyone looking for a new home.
Charmaine · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation! We strive to provide top-notch service and it's wonderful to know that you had a seamless experience with our team at Hamptons Estate Agents. We're so glad that both Jakub and Maddy were able to assist you and keep you informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleComplaint Regarding Poor Service from Richard
Initially, a colleague of his scheduled a property viewing for us, which unfortunately we could not attend on time. We were then offered another appointment, which was confirmed by your team. As we were travelling from far away, we arranged our plans around this. However, when we were already more than halfway to the property, we received a last-minute cancellation, with the excuse that there were already three offers on the property.
We explained that we were happy to put in an offer as well and allow the landlord to make the final decision, yet Richard was extremely argumentative and attempted to put the blame on us for missing the first appointment, even though today’s appointment had been confirmed by your office.
His behaviour on the phone was rude, dismissive, and completely unacceptable for someone in a customer-facing role. This was not an isolated incident: we had another negative experience with him just last week during a different property viewing, where he was cold, unapproachable, and appeared uninterested in helping us.
We are very disappointed with the lack of professionalism shown and feel that we were treated unfairly. This experience has not only wasted our time and effort but has also left us questioning the service standards of your agency.
Rita · 23 September 2025
Agent replied · 16 April 2026
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We are currently investigating your experience and hope we can resolve this matter as quickly and efficiently as possible.
★★★★★ 5/5
GoogleWe recently bought our flat in Weybridge through Hamptons. Our initial offer for the flat was rejected and another buyer secured it only for the sale to fall through. Hamptons immediately contacted us to see if we were still interested (we were). Throughout the sales process Kathy and the team were very professional and very transparent and kept us fully informed as to how things were going. As a result although we were in a chain of 5 the transition all went very smoothly. Couldn't have asked for more!
John · 16 September 2025
Agent replied · 9 September 2025
Thank you for sharing your positive experience with Hamptons! We are thrilled that you had a smooth and professional sales process with our team. It was our pleasure to help you secure your dream flat in Weybridge. Congratulations on your new home. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with the Weybridge office of Hamptons Estate Agents during my home-buying journey, and I cannot speak highly enough of their exceptional service. From the very beginning, the team demonstrated an incredible level of professionalism, knowledge, and dedication.
Kathy and Cheryl were particularly outstanding. Their expertise in the local market was invaluable, and they guided me through the process with patience and care. Even when faced with challenges, their professionalism and grit never wavered. They were always available to answer my questions, provide guidance, and offer support.
I recommend the Weybridge office of Hamptons to anyone looking to buy a home in the area.
Michelle · 16 April 2025
Agent replied · 23 October 2024
Hi Michelle, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleWe bought our house through Hamptons and couldn’t have asked for a better service.
Ella went above and beyond throughout the entire process, from our first enquiry right through to completion day.
We’ll certainly be using Hamptons if we decide to sell in the future.
Thank you so much, Ella and Kathy - we truly couldn’t appreciate your help more!
Charlotte · 16 October 2025
Agent replied · 16 April 2026
Thank you for choosing Hamptons to help you purchase your dream home! We're thrilled to hear that Ella and Kathy provided exceptional service throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have just returned out our flat again with the help of Hamptons in Weybridge and this will be the fifth year with them!
The letting team were all great as usual but special thanks to Nick Roberts for his attention to detail and negotiation skills. Deals are often never simple and Nick went the extra mile with myself and the new tenants to make it work. We also had only two days of unoccupancy.
I’d also like to thank Lauren Walker who is the senior lettings administrator at Weybridge Hamptons, not just for her due diligence on the legal side of lettings but on her human approach when dealing with us and especially the new tenants who needed their hands held a little tighter as it was their first time renting.
Many Thanks,
Paul.
Paul Ellisons.
Paul · 26 January 2025
Agent replied · 16 April 2026
Thank you for your review Paul. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe recently purchased a property through Hamptons Weybridge and we are very happy with the service we received. Ella and Kathy were absolutely brilliant and made the process a lot easier for us, great communication and always so friendly and helpful! Thank you!
Izzy · 16 December 2025
Agent replied · 16 April 2026
Thank you for choosing Hamptons Weybridge for your property purchase! We are thrilled that Ella and Kathy provided you with excellent service, making the process smoother and more pleasant for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google5 star service delivered by Nick (Weybridge branch) all the way from the moment I met him for a viewing which resulted in securing the property straight away! He was very good with follow-up from start to finish!! Highly recommend! We are now in the property and absolutely loving it! Thank you Nick!
Lilian · 11 July 2025
Agent replied · 9 September 2025
"Thank you for sharing your positive experience with Nick and our Weybridge branch! We are thrilled to hear he provided 5-star service and made the rental process smooth and enjoyable. We are happy to have you as a satisfied tenant in your new property. Thank you for the recommendation!" #HappyTenant #5StarService #ThankYouNick
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe’ve had a great experience purchasing our first property with Hamptons Weybridge. Kathy was excellent from beginning to end. She was very on it, and brilliant at liaising between us and the sellers. It’s thanks to her that we managed to complete in record time of 5 weeks, and before the stamp duty increase! Patrick was also very lovely and helpful.
Lizzie · 6 April 2025
Agent replied · 18 May 2025
Thank you for choosing Hamptons Weybridge for your first property purchase! We're thrilled to hear that Kathy provided excellent service and ensured a smooth process. We pride ourselves on providing top-notch customer service and we're happy to have helped you complete your purchase in record time. We hope you enjoy your new home and we look forward to assisting you with any future real estate needs. Best, The Hamptons Weybridge team #customersatisfaction #recordtime #realestateexperts. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleThanks to the Hamptons Weybridge team we sold our house in Walton after a year on the market with a local agent. Everyone knows house selling and buying is stressful but we felt fully supported by the Hamptons team. With special mentions to Paul and Ella who managed a few hurdles for us at the very end of the process, got it all over the line and kept our sanity in tact!
Aleiya · 16 March 2026
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhen selling our house we had 3 widely differing valuations and Hamptons were the highest of those. The other 2 tried to discredit Hamptons and say we would not sell at their price. Without anything to guide us we plumped for Hamptons and they were fantastic. We had 3 offers at the asking price within a couple of weeks and the one we chose proceeded swiftly to completion without any issues.
From valuation and viewing through to managing the sale (once agreed) the team couldn't have been more professional and efficient.
If we had chosen another agent we would have been many many thousands of pounds worse off.
Huge thanks to Kathy, Maya, Cheryl and the team.
Lee · 16 April 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review Lee. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe had a very mixed experience with estate agents when searching for our new home in Walton / Weybridge. However, Maya, from Hamptons stood out. She always went above and beyond to help, ensuring we were aware of new properties even before they were listed. She had a great knowledge of the area and always addressed any questions we had - something a lot of estate agents just suggested we google if they didn’t know the answer! We would be happy to recommend Maya.
Jane · 16 April 2024
Agent replied · 20 June 2024
Thank you for your wonderful review Jane. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleMaya Dean in sales at the Weybridge Hamptons Estate Agents office is more like a chum you'd like to have a coffee with than someone who'd really like you to buy the house she is showing you. She is on the same page and gets what you're saying, thoroughly comprehensive when showing you around, discreet and understanding. I know she knows what I'm after, and if it exists in the areas I need it, I know she'll find it for me. Thanks Maya.
Carol · 16 April 2024
Agent replied · 20 June 2024
Thank you for your review Carol. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI can confidently say that "Jakub" is the most professional and responsible staff member I have met throughout all my previous tenancy agreements. From the contract stage to the moving‑in process, he supported me with a strong sense of responsibility, and whenever any issues arose, he willingly made time to help resolve them. I would like to express my gratitude once again to Jakub and highly recommend him
임지효 · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We take pride in providing exceptional service to our clients, and Jakub is a prime example of that. We are lucky to have him on our team and we will make sure to pass along your praise. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI wish to express my gratitude to Kathy Carter and the team at the Weybridge branch of Hamptons who worked with tireless commitment in promoting and eventually selling my house during a very difficult financial period . Their support and guidance have been greatly appreciated by me and my family. Thank you all.
John · 16 April 2025
Agent replied · 24 August 2024
Thank you for the great feedback John. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Weybridge was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleElla is absolutely incredible. She always kept us informed throughout the sales process and was an absolute pleasure to work with. She went above and beyond to make the sales process as smooth as possible. Could not recommend her more!
Lucy · 17 August 2025
Agent replied · 16 April 2026
We greatly appreciate your kind words, and are delighted to hear about your positive experience with Ella. Our team prides ourselves on excellent communication and exceptional service, and we are thrilled that Ella exceeded your expectations. Thank you for recommending her and our business! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery helpful and quick to respond. Thanks to Jakub for sorting the tenancy :)
Emily · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad to hear that Jakub was able to provide you with helpful and quick service. We are dedicated to making sure your tenancy is sorted smoothly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleMy partner and I went through Hamptons while looking for our first flat.
We found that the service they provided was the best we have gotten while on our property search. Compared to other agencies we have contacted in the past, Hamptons provided detailed replies to all of our enquiries and helped us get our first property.
There was a gap with some replies, but we also understood that they would have been busy with other clients as well.
Baring that in mind, we did get a lot of help and valuable information.
We were helped by Lauren Walker and Nick Roberts. They are lovely people with lots of patience and understanding with first time renters.
Even though we did do our own research, we were still lacking in certain areas that needed attention when moving properties, Nick provided us with lots of helpful tips and reassured us with deadlines so we didn't overstress with time frames while also going around work hours.
Going through Hamptons felt like a very smooth process and eased my worries while sorting through moving.
We are very happy with the service we were provided and would choose them again if we looked for another property in the future.
Kim · 19 April 2025
★★★★★ 5/5
GoogleI had a wonderful experience working with Jakub while searching for a rental home. He was attentive, patient, and truly understood what we were looking for. Throughout the process, hey provided timely updates, clarified every detail, and went out of their way to arrange viewings that suited our schedule. Thanks, Jakub for your dedication and professionalism, we found a home that fits our needs perfectly.
Nikhil · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! It was truly a pleasure working with you. I am thrilled that we were able to find a rental home that fits your needs perfectly. Your satisfaction is our top priority and I am glad you had a wonderful experience working with me. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKaty and the team exceeded expectations. They provided high levels of customer service from instructing to completion and were always up to date with the conveyancing process.
George · 11 July 2025
Agent replied · 9 September 2025
Thank you so much for your positive review! We are thrilled to hear that our team exceeded your expectations and provided top-notch customer service throughout the conveyancing process. We strive to keep our clients informed and satisfied every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was in search of an Estate Agent to handle the rental of my home, and after engaging in numerous conversations with various agencies, I stumbled upon Daniel. What truly stood out was Daniel's meticulous explanation of the entire process, from inception to conclusion. His thoroughness not only provided me with all the essential information I needed as a landlord but also demonstrated his commitment to follow through on our discussions. Daniel's professionalism instilled in me a deep conviction that choosing Hamptons was the right decision. His honesty and personable approach during this crucial initial stage were truly appreciated. Daniel deserves top marks for his exemplary service. Thank you.
Upon being directed to Nick for assistance in finding suitable tenants, I was thoroughly impressed by his expertise and professionalism. Throughout the process, Nick ensured I remained informed with regular updates on viewings, offers, and all communications related to my property. His meticulous vetting process surpassed expectations, resulting in the selection of tenants who instilled in me the utmost confidence that my property would be well cared for. Nick's rigor to frequent communication and his exceptional personable service were greatly appreciated.
In the final stages, I was in the capable hands of Lauren, who assisted with all the finances. On par with her colleagues, Lauren effortlessly got me over the line ensuring all accounts were up to date and correct with very clear explanations, as previously promised. Working with 3 different departments successfully throughout my process clearly indicates the first class service that is delivered by Hamptons.
My experience with Hamptons has been nothing short of exceptional, and I cannot recommend them highly enough.
A · 16 April 2025
Agent replied · 20 June 2024
Hi, we are delighted that you enlisted Hamptons Estate and Letting Agents Weybridge and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleNick was a top agent who helped us getting into our rental property within a week of viewing it. Couldn't have done it without him!
Wendy · 16 April 2025
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review Wendy. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleScott and the team at Hamptons in Weybridge are the epitome of professionalism. A genuine, caring and knowledgeable team - dealing with Scott has been stress-free and we've felt reassured whenever we've engaged with him that we were in the hands of an expert. As expats recently arrived to the area, we've found that Weybridge is a conservative, high-end place so it was refreshing to receive down to earth, hands-on service and advice that was outcomes orientated while reflective of our unique requirements as a young family relocating from abroad.
I would not hesitate to stand as reference for Scott or the Hamptons team for any service required whether you are listing, buying, renting or looking for property management services. There is an abundance of agents in the area however real estate is as much about people as it is about property. Our experience with Hampton's was that they get this and we're of the considered opinion that you would not find more capable service anywhere in Surrey.
Darius · 16 April 2020
Agent replied · 20 June 2024
Thank you for leaving us a review Darius. It is fantastic to receive such wonderful feedback about our Weybridge office and in particular that Scott was able to make the process as stress free as possible. Feedback is very important to us and we look forward to sharing your review with the team. Thank you again.
★★★★★ 5/5
GoogleExcellent Service from Hampton's in Weybridge. As first time buyers, we were new to this and Rorhan our sales advisor kept us updated along the way as well as Sheryl. Both were fantastic! Thank you so much to the Hampton's Weybridge team!
Michelle and Tariq
Unaysa · 16 April 2024
Agent replied · 20 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Weybridge. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
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