Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic location to meet and discuss business while enjoying excellent services. Food is great and staff are friendly and always eager to help. The bar has an excellent selection and for those upper class types, the humidor is very well stocked.
Dave · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleHay Hill is a first rate venue, friendly staff, as well as exceptional surroundings, first rate restaurant and food. Will certainly be joining.
Mo · 11 November 2022
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 1/5
TrustpilotThe Ryan Air of workspaces at British…
The Ryan Air of workspaces at British Airways first class prices.
Stuart · 19 June 2026
★★★★★ 4/5
GoogleWorking spaces crammed in, some with no natural light, feel suffocating and stark. Services abound and lifts make access and versatility a given. Plain functional decor some would find bland. Reception staff appear untrained on my visit or overly 'relaxed' for my liking (busy talking and not noticing people waiting). Signage is easily missed so not as easy to find as it should be. Good but not great imo.
Neville · 12 November 2018
★★★★★ 4/5
GoogleHigh class small club with nice design, fabulous service and great food! Nice and cozy. I attended an industry event there and we were very well looked after by their friendly staff. They did their best with food service and the quality and … More
Cessna · 28 May 2024
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleThis is a fantastic choice for our meetings. It offers a quiet, comfortable, and stylish environment. The quality of service is excellent as well, they take care of every detail. I highly recommend it for business meetings.
Noah · 26 September 2025
★★★★★ 5/5
GoogleExcellent venue with various room options for private gatherings and smaller business meetings. Each time the staff take care of the guests very well. Enjoyed it very much.
Milan · 12 October 2025
★★★★★ 5/5
Googleamazing staff and team work - this an excellent place to work, receive clients or business contacts and feel looked after, no matter how busy one is.
Susie · 26 September 2025
★★★★★ 1/5
Googlerudest rudest staff and extremely overpriced for what they offer. There are so many better clubs out there, definitely do not waste your money on this one
AT · 13 August 2024
Agent replied · 10 November 2024
Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We strive to provide the best service and value, and we'll look into your comments. Please reach out to us directly if you'd like to discuss this further.
★★★★★ 5/5
GoogleGreat place for group meetings. No loud music so you can hear what’s being said.
Alex · 23 January 2025
Agent replied · 9 June 2025
Dear Alex,
We truly appreciate your positive review and are glad you enjoyed the atmosphere at 12 Hay Hill. Your satisfaction is our top priority, and we're thrilled we met your expectations. We hope to see you again soon!
★★★★★ 5/5
GoogleGreat atmosphere and not too crowded
Nóra · 11 November 2024
Agent replied · 27 December 2024
Dear Nóra,
We truly appreciate your positive review and are glad you enjoyed the atmosphere at 12 Hay Hill. Your satisfaction is our top priority, and we're thrilled we met your expectations. We hope to see you again soon!
★★★★★ 5/5
GoogleVery nice atmosphere and staff
Reetuja · 11 November 2024
Agent replied · 27 December 2024
Dear Reetuja,
We truly appreciate your positive review and are glad you enjoyed the atmosphere at 12 Hay Hill. Your satisfaction is our top priority, and we're thrilled we met your expectations. We hope to see you again soon!
★★★★★ 5/5
GoogleA high-class venue for meetings with excellent service and food.
Clive · 13 June 2024
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleCharming, gorgeous atmosphere 😍 …
Hamza · 26 September 2025
★★★★★ 5/5
GoogleGreat quality food and service.
Ivelin · 13 August 2024
Agent replied · 10 November 2024
Dear Ivelin, We truly appreciate your positive review and are glad you had a memorable time at 12 Hay Hill. Your satisfaction is our top priority, and we're thrilled we met your expectations. We hope to see you again soon!
★★★★★ 2/5
GoogleI had a meeting there yesterday with a client who as a office inside the club.We were offered lunch which i have to say is some of the worst i have tasted .I had the cod with creamed potato which was cold ?,the cod it self was brown inside which i didn't expect from a Michelin chef.The waiter would have been at home in faulty towers,i think the chef was a Tyre fitter at Michelin not a chef.The place is ok, a single toilet on one of the floors didn't work as we had to queue ?.
Greg · 12 November 2018
★★★★★ 5/5
GoogleMaybe I am biased - but I really love it. The people are great - especially important for me. I really feel like it's my club ( and it is!).
Sure, sometimes it's not easy to find a place to work, ( but it has great possibilities for meetings and sometimes the food is not as tasty as it is designery...but on the whole, there is something fresh, vibrant, energetic and very, very cool about Hay Hill. And it's not just the location. Love it.
Anthony · 12 November 2018
★★★★★ 5/5
GoogleGreat space to work and meet clients.
G · 14 May 2024
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleLovely staff who were very helpful. Quiet efficient place to work and have a meeting
Cameron · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleGreat and peaceful place to share ideas.
Erika · 14 April 2024
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleGreat shared workspace. Very helpful staff. Great bar and restaurant.
Andre · 16 December 2023
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleA quality location. Very plush at a prime central location.
Jason · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleIt's a cool bar. Cool bartenders. 👍 …
Jason · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience at 12 Hay Hill. Your feedback is greatly appreciated as it helps us continue to deliver exceptional service and an unforgettable experience. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleArguably my favourite place for client meetings in the whole of London. Perfect location, lovely building and
a very courteous and professional team that makes you feel very welcome. Would definitely recommend!
Paul · 11 November 2020
Agent replied · 10 November 2024
Thank you for your lovely feedback Paul, I'll be sure pass your comments on to the team. We look forward to seeing you in the Club soon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
