Trusted Agent profile · Westminster
★★★★★
1,893 reviews across 2 platforms
36 North Audley Street, London, W1K 6ZJ, Westminster, W1K 6ZJ
Part of Savills, see every office.
Savills's office in Westminster, at 36 North Audley Street, is rated 4.2 out of 5 across 1,893 reviews on two platforms, including 118 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Savills Mayfair & St James?s hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotEllis was totally fantastic and…
Ellis was totally fantastic and supportive.She made the whole process so much easier for us.Thank you
Thank you for your kind words! I am pleased I was able to help you throughout the process and I hope to work with you again in future.Regards,Ellis
5/5
TrustpilotGreat team.
We were selling my fathers house. It was a large but quirky property. Everyone at Savills understood us and the house from the start. The sale was very well handled and when our agreed offer fell through in rather bizarre circumstances outwith anyone’s control, the calm and helpful manner that Ruaraidh and Sandra reengaged interested parties and swiftly concluded the sale a second time was first class.
The team here in Brechin all much enjoyed working with the family and were delighted at the outcome and very pleased to have been involved.Kind regardsRuaraidh and the Savills team
5/5
TrustpilotTami Falzon is fast, friendly, and helpful
Tami is always really fast, friendly, and helpful in our exchanges. Their support has far surpassed what we have experienced with other large property management companies.
5/5
Trustpilot1st class service from Savills in Stamford…
All the staff at Savills in Stamford have been extremely helpful and professional throughout the sale of our property. We would happily recommend them to other people
5/5
TrustpilotEmma is very responsive and…
Emma is very responsive and professional, very glad to have her to manage my issues and buy to let matters. Thanks. Erietta
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotBought a house recently and found the…
Bought a house recently and found the whole experience very good. Was kept in touch throughout the process. Very professional service.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAbsolutely shocking experience with…
Absolutely shocking experience with this company.We been asked to do the Topographical survey and when work has been completed Mr.Dan Smyth ( Director) just vanished and do not reply to emails or phone calls.We actually worked very hard and it was challenging job to do and in the end we never got paid for the job.
We are sorry to hear of your experience and would like to find out more so we can provide a resolution. Please email further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotThe Savills team is highly professional…
The Savills team is highly professional and very experienced. Good job! thank you Josh (and all the team)
Thank you for your feedback, it was our pleasure.Regards,Josh (and the team)
1/5
TrustpilotSavills is ok but it's just the front
Savills is ok but it's just the frontPutting one star simply because of the subprovider used by Savill's for referencing checks - LettingsHub.Worst experience ever and lot of new grey hair thanks to that one.If Savills wants to improve their service they must take care of the image constituted by the whole end-to-end process they drive their customers through, not just by the fancy front.
Thank you for your feedback. We take pride in providing great service, and take any issues very seriously. Please can you email socialmedia@savills.com with more details so we can investigate?
5/5
TrustpilotHouse Purchase Process
I’ve looked at many properties through several agencies but Savills was by far the most useful and trustworthy. I had Jess Jabou as my agent and she was knowledgeable, she kept us updated throughout the purchase, patiently answered all our enquieries and was overall a lovely agent to have. She made the process less stressful.
Thank you so much for your review, Anna, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Jess
5/5
TrustpilotDavid Gwinnutt is ace
David Gwinnutt is a thoughtful and empathetic individual. He treated us with utmost patience and professionalism and we can recommend him with full confidence.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSale of oiur property
We decided to use Savills as they had far reaching market within the UK with a good reputation.The house was on the market from the second week in December 2020 and sold in March 2021.Savills provided us with a constant stream of viewers with Katiie, who conducted the viewings, gaining the confidence of all who viewed, which was a positive aid to selling. We will use Savills again.
I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Katie
5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Savills Pakistan.
5/5
TrustpilotTo Whom it May Concern
1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
GoogleDean was a wonderful Agent to help us find our new home. we only had a very short time Right before Christmas to find a place and get all the papers going, he was all the time available and very helpful with everything! Thank you so much Dean for your excellent work
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Mayfair & St James?s hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
