Trusted Agent profile · Westminster

Savills Marylebone & Fitzrovia reviews in Westminster

4.1

★★★★★ Great

1,878 reviews across 2 platforms

22 Devonshire Street, London, W1G 6PF, Westminster, W1G 6PF

Part of Savills, see every office.

Savills's office in Westminster, at 22 Devonshire Street, is rated 4.1 out of 5 across 1,878 reviews on two platforms, including 63 Google reviews rated 4.9.

Google logo

4.9 / 5

63

Reviews on Google

This office

Trustpilot logo

1,815

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional skills with personal…

Professional skills with personal understanding&supporting!!!

Tao · 4 January 2021

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Dissatisfied

A truly dreadful company.

MHD · 8 March 2021

Agent replied · 23 October 2024

We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

My experience with Savills staff in early June 2023

Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).

Katherine · 12 June 2023

1/5

Trustpilot

poor

dishonest, unreliable, inconsistent

M · 8 March 2021

Agent replied · 23 October 2024

Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.

1/5

Trustpilot

not great estate agent as expected poor…

not great estate agent as expected poor service

Sap · 27 September 2018

Agent replied · 23 October 2024

We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.

1/5

Trustpilot

Bad customer service

Bad customer service . Bad everything

Jo · 10 July 2019

Agent replied · 23 October 2024

Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you

5/5

Trustpilot

Extremely helpful

Extremely helpful, efficient and thoughtful.

Biddy · 8 December 2019

Agent replied · 23 October 2024

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Excellent advise

Excellent advise, professional service and a great sale. A pleasure to deal with.

Richard · 1 August 2023

5/5

Trustpilot

Savills and Roisin have been great

Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!

Clelia · 21 August 2023

5/5

Trustpilot

Superb

Helpful, hardworking and unflappable.

Ella · 20 December 2019

Agent replied · 23 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful.

1/5

Trustpilot

External cleaning operative (Retail Park ) Metrocenter

Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.

V · 12 February 2022

5/5

Trustpilot

good experience

Lauren helped us check out and she is very responsive.

M · 8 September 2023

1/5

Trustpilot

Dishonest

Dishonest, unapologetic, rude and arrogant.

Adam · 6 September 2018

Agent replied · 23 October 2024

Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.

5/5

Trustpilot

Excellent customer service

We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.

Natalie · 6 July 2020

5/5

Trustpilot

kind and helpful

ready to help, kind and professional

Yan · 27 October 2023

5/5

Trustpilot

I moved with Savills and found the …

I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.

Thaisa · 20 November 2017

5/5

Trustpilot

Great service from a professional and…

Great service from a professional and polite team

Adrian · 9 June 2023

5/5

Google

We had very nice experience working with Claire. She was very professional and mostly thanks to her we are now owners of very nice apartment in Marylebone.

Bojan · 27 October 2019

1/5

Trustpilot

Toxic environment

Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.

Caroline · 9 October 2020

5/5

Google

Rosie and Arlene in the Savills Lettings Marylebone team made the process of finding a suitable property very smooth. I look forward to the next one!

James · 27 October 2018

1/5

Trustpilot

Stop sending me spam in the mail

Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.

GDS · 10 January 2020

5/5

Google

The Savills Marylebone team worked extraordinarily hard for me in difficult circumstance: tenacious, resourceful and communicative. Nick and Alex deserve heaps of praise for their work.

Alex · 27 October 2017

5/5

Trustpilot

The Best Agency

Lorena · 12 February 2026

5/5

Trustpilot

Brilliant

they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them

James · 20 May 2014

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviewsLeave Savills a review

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